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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,207
shipping
48
quality
10,093
This company responds to reviews on average within 3 days

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56,453 reviews
+39
How would you rate Ross-Simons?
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Florida
1 review
0 helpful votes
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Nice jewelry
January 22, 2025

Ordering without physical card is difficult but I was able to figure it out. Good prices and beautiful jewelry. Shipping was super fast and tracking was accurate

Date of experience: January 22, 2025
New Jersey
1 review
1 helpful vote
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Great Earrings
March 19, 2025
Updated review

The earrings were perfect, however what I did not receive was the coupon for $50 you advertise the day I ordered the earrings. Can you rectify that please.

Date of experience: March 9, 2025

My sisters kept telling what a great site and I have...
December 17, 2024
Previous review

My sisters kept telling what a great site and I have to agree.

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Dependable quality at a reasonable price.
December 26, 2024

The only jewelry purveyor I have found that offers small, medium, and large bracelet sizes for women right in their catalog. Also, they take that little extra step in satisfaction by sending their jewelry in nice sturdy boxes with very nice little fabric pouches...which lends an air of exclusivity and really impresses the ladies...just like the guys with the little blue boxes do...but at a price I can afford.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Love shopping with Ross-Simons..
March 31, 2025

Love shopping with Ross-Simons. Great quality…wonderful prices! Thank you

Always a pleasure dealing with Ross-Simons

Date of experience: March 31, 2025
Utah
1 review
0 helpful votes
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Pleased with my purchases.
March 10, 2025
Updated review

I have been a loyal customer for a few years now and I have never been disappointed in my jewelry selections for myself or as gifts. When my Family Physician retired in December of 2024, I gave her a sterling silver and pearl necklace as a retirement and thank you gift. She was thrilled with it. I also bought one for myself 2 or 3 years ago and wear it with love.

Date of experience: February 28, 2025

Mrs. H.
November 26, 2024
Previous review

I have bought numerous bracelets from Ross - Simon's for gifts and myself and they are always beautiful and appreciated by friends.

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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More earrings
February 27, 2025

I buy a lot of jewelry from you. I am usually very satisfied. These earrings are tinier than I expected. I like them, but expected a larger mm gold ball. I still like them.

Date of experience: February 17, 2025
Nebraska
1 review
0 helpful votes
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Pretty chain but it tends to kink.
March 27, 2025

I received the chain as ordered, but, I am a little disappointed that it tends to get little kinks in the chain which I am continually having to straighten.

Date of experience: March 17, 2025
Maine
2 reviews
0 helpful votes
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Disappointed
February 20, 2025

I ordered a ring and a pair of earrings with the lab created diamonds. I was disappointed with the lack of sparkle from these stones. I returned both.

Date of experience: February 10, 2025
California
1 review
1 helpful vote
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Great experience
February 22, 2025

Very fast and easy to order. I needed my products. By Valentine's Day and they met they met my deadline! My wife is very happy. Thank you!

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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I was disappointed in the quality of the ring. The baguettes were different sizes, no sparkle, and not symmetrical. This affected the whole look of the ring.

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Beautiful chain
April 7, 2025

Although the chain is beautiful, Ross Simon's needs to have a lobster catch that is larger. The lobster catch that is there now is tiny and not user friendly

Date of experience: March 28, 2025
Georgia
1 review
1 helpful vote
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Well made
April 17, 2025
Updated review

I received exactly what I ordered. If I would have paid attention to the measurements I would have ordered a larger size and wider. But the bracelet is beautiful.

Date of experience: April 7, 2025
Barbara J. Ross-Simons Rep
1 month ago

The byzantine bracelets are beautiful! If you aren't 100% satisfied with the length or width, you may always exchange it for another more suitable for you. You have 30-days from the date of purchase to request a return/exchange.


Very easy, people friendly
April 7, 2025
Previous review

Very easy, people friendly.

Date of experience: March 28, 2025
Florida
1 review
0 helpful votes
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Perfectly petit
February 21, 2025

Ordering was quick and easy and delivery was quick. My bracelet is small, but shiny, and works well with my other bracelets, sparkling beautifully. I love it!

Date of experience: February 11, 2025
Tennessee
1 review
0 helpful votes
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I am so pleased with everything I ordered.
March 10, 2025

The website is easy to navigate. The jewelry is beautiful! I am so pleased with everything I ordered. The process was easy and shipping was fast.

Date of experience: April 3, 2025
Arizona
1 review
0 helpful votes
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Birthday bracelet!
December 18, 2024

I bought the 18-carat gold over silver bracelet for my wife's birthday. She really loves it and has worn it ever since. Shopping on the website was fairly easy, and shipping was very good (it arrived earlier than originally estimated!). Thankyou.

Date of experience: December 15, 2024
Arizona
2 reviews
0 helpful votes
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Gold bangle
February 26, 2025

The bangle is beautiful and looks very nice on. The right size and very shiny. The shipping was very fast and delivered in a nice cloth envelope and box. A+

Date of experience: February 16, 2025
Texas
1 review
0 helpful votes
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My Pearl Anklet
March 17, 2025

I love your pearls! I love anklets & this is exactly what I wanted. It's beautiful, dainty & perfect.
Thank you!

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Bumblebee gold overlay
March 21, 2025

Very easy process, step by step. Hope for the same easy process with my return/refund! The gold overlay is too brassy...

Date of experience: March 21, 2025
South Carolina
1 review
0 helpful votes
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Cute, but small.
May 10, 2025

Return process needs to be updated. Having to speak to a representative to get the reference number needed for the return, seems a bit antiquated. Also have to pay shipping charges for the return.

Date of experience: April 26, 2025
South Carolina
1 review
0 helpful votes
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I got my order timely and it was what I ordered. Unfortunately the necklace and cross was too small and I returned the necklace and cross. I have not yet received my credit.

Date of experience: March 26, 2025