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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
1 helpful vote
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OK
December 1, 2024

I have had only positive shopping experience with Ross Simons.

Date of experience: November 21, 2024
California
1 review
1 helpful vote
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Best Value and Quality
December 1, 2024

Customer for years - mother and grandmother also shopped with you.

Date of experience: November 21, 2024
Louisiana
1 review
1 helpful vote
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Poor quality product
December 1, 2024

It was easy to order, but the picture of this ring on-line was completely different from the actual ring. It was inexpensive looking, and the size I ordered was too small. Certainly not worth the money

Date of experience: November 21, 2024
Illinois
1 review
1 helpful vote
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Great all around experience.
December 1, 2024

No problem ordering. Received in a timely manner. The bracelet is absolutely beautiful. Price was reasonable. Definitely would consider ordering from Ross-Simmons again.

Date of experience: November 21, 2024
Louisiana
1 review
2 helpful votes
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So satisfied
December 1, 2024

Love everything I ordered and express delivery is as promised.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Beautiful bracelet
December 1, 2024

Easy to find what I was looking for, delivered as expected, item met my expectations.

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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Pleased
December 1, 2024

Very pleased with the service and quick shipping. Quality items

Date of experience: November 21, 2024
Virginia
1 review
0 helpful votes
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Satisfy
December 1, 2024

I have ordered from R & S before, always satisfied with the orders.

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Website is very slow
December 1, 2024

It was previously faster and didn't have to wait for pages to load.

Date of experience: November 21, 2024
New York
1 review
0 helpful votes
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Satisfied customer!
December 1, 2024

Easy to use website. Quick delivery and beautiful necklace!

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Best price, best selection, always arrives promptly every year

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
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Generally Good Experience
December 1, 2024

Had one bad experience, but they took the return and got a nice replacement.

Date of experience: November 21, 2024
New York
1 review
1 helpful vote
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Easy purchase
December 1, 2024

Thanks for the ease of paying how I want to and easy to search for what I want!

Date of experience: November 21, 2024
Colorado
1 review
0 helpful votes
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Good value on quality jewelry.
December 1, 2024

The jewelry is great; the packaging leaves much to be desired.

Date of experience: December 4, 2024
Illinois
2 reviews
6 helpful votes
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Very good company
December 1, 2024

Their jewelry is of a very high quality and is very beautiful

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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I buy most of my jewelry here
December 1, 2024

I have bought several items for myself and my family and friends. The prices are fair and the jewelry is so cute. It's different from other places. I like novelty items that are good quality.

Date of experience: November 21, 2024
Oregon
2 reviews
0 helpful votes
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Good quality
December 1, 2024

Earrings jackets are fine, the size and weight are less than expected, I wear them and have had positive comments.

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
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Good quality
December 1, 2024

All purchases were received in a timely manner and of high quality

Date of experience: November 21, 2024
Alabama
1 review
0 helpful votes
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Good customer service
December 1, 2024
Updated review

There was a small glitch with coupon being accepted that was resolved upon request. I always love the quality of Ross-Simmons jewelry.

Date of experience: November 21, 2024

I could not enter item to cart without checking extended...
November 30, 2024
Previous review

I could not enter item to cart without checking extended warranty, Had to call customer service. I signed up my email because it said I would get $15 off $100 purchase. When email came, I entered code on this order, but then it said not a legitimate code. I should have stopped order right there! Unacceptable!

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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It took me a few tries to figure out how to send a Gift message.

Date of experience: November 21, 2024