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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have had only positive shopping experience with Ross Simons.
Customer for years - mother and grandmother also shopped with you.
It was easy to order, but the picture of this ring on-line was completely different from the actual ring. It was inexpensive looking, and the size I ordered was too small. Certainly not worth the money
No problem ordering. Received in a timely manner. The bracelet is absolutely beautiful. Price was reasonable. Definitely would consider ordering from Ross-Simmons again.
Love everything I ordered and express delivery is as promised.
Easy to find what I was looking for, delivered as expected, item met my expectations.
I have ordered from R & S before, always satisfied with the orders.
It was previously faster and didn't have to wait for pages to load.
Best price, best selection, always arrives promptly every year
Had one bad experience, but they took the return and got a nice replacement.
Thanks for the ease of paying how I want to and easy to search for what I want!
The jewelry is great; the packaging leaves much to be desired.
Their jewelry is of a very high quality and is very beautiful
I have bought several items for myself and my family and friends. The prices are fair and the jewelry is so cute. It's different from other places. I like novelty items that are good quality.
Earrings jackets are fine, the size and weight are less than expected, I wear them and have had positive comments.
All purchases were received in a timely manner and of high quality
There was a small glitch with coupon being accepted that was resolved upon request. I always love the quality of Ross-Simmons jewelry.
I could not enter item to cart without checking extended warranty, Had to call customer service. I signed up my email because it said I would get $15 off $100 purchase. When email came, I entered code on this order, but then it said not a legitimate code. I should have stopped order right there! Unacceptable!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.