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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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4 purchases and no issues... So far, so good! (Returned ring that was too big)
Sent it back for a smaller size. I think possibly because it was so slim, I needed a smaller size for it to stay on my finger. I bought one in my local jewelry store over the summer that slim for less then 1/2 the price.
Prompt and just what I ordered. Thank you for a lovely selection.
All my online experiences have been positive. Product rec'd quickly
I have ordered from RS several times; and every time has been nothing less than perfect. The jewelry is beautiful, and the orders were flawless. You won't be disappointed!
There is good value for the price. I look at Ross-Simons before I go anywhere else.
Great prices and quality jewelry - looks exactly like photos and comes in packaging for gift giving.
Everything I have purchased has been amazing. Great stuff. Recommend to all my friends
I had received a beautiful bracelet from a friend. My daughter in law had been admiring it every time I wore it. I decided to purchase the same one. I'm not crazy about "ordering" anything, but I did and everything went great. My husband and I will be giving it to her soon!
It's been 30 yrs since I've ordered from RS, and the pieces I bought today are beautiful. Great company. Highly recommend.
Wonderful items still have today. Can't wait to get my new next order almost 30 yrs later
My transactions are we're very typical of other online sites.
Customer service extremely efficient and helpful. Issue with product taken care of immediately.
The products were easy to purchase and arrived quickly. Both necklaces were much smaller than expected.
The ring was beautiful but I sent it back because the seemed big even thought I order the size I normally wear. I would recommend this company
I was promised a $15 off discount if I spent over $100z I spent $103. No where would your site accept the code!
I was promised a $15 off $100 purchase an no where could I apply that. I'd appreciate you fixing that for this order.
Good selection and prices on gold and gold plated jewelry. Thank you RS!
Repeat customer! Ross-Simon's never disappoints. The quality of jewelry is exceptional and beautiful too.
Great! I keep coming back for beautiful products and excellent service.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We investigated this order and were able to apply the $15.00 Welcome Code you received for signing up for emails and texts. The code you receive needs to be placed in the Offer Code Box in the checkout screen. We have reached out to assist.