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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Have ordered several pieces from this company. Absolutely love each piece. Beautiful and nice quality
This is a very pretty quality piece. However I was a little disappointed in the size and thickness of the disc. I thought for $114 it would be a little larger and heavier. It's pretty lightweight. The chain is beautiful and I will wear it and enjoy it. Just not what I thought
I love the selection of beautiful pieces, but the website is way too slow
I love the great selction. I have some lovely pieces. ------
I am very careful to check the dimensions of my choices.
Thank you Ross simons!
I am very careful to check the dimensions of my choices.
Thank you Ross simons!
I have always been happy with my purchases from Ross Simons...
Beautiful choices and ease of purchase. An efficient and relaxing way to shop for your loved ones.
I loved the size, sparkle of the gold ring. It arrived promptly with no problems.
RECIEVEV ITEM IN REASONABLE TIME. I ORDERED A SIZE 7 BECAUSE I WANTED IT TIGHT. THE SIZE 7 WAS WAY TOO LARGE. I ORDERED ANOTHER RING TODAY AND AM ORDERING A SIZE 7 AND HOPING IT WILL FIT. I did measure my finger and it seems to come out and it does come out a size 8 but with my last experience I ordered a size 7. Hope it fits!
BOUGHT STERLING CUP FOR NEW GREAT GRANDAUGHTER! PARENTS LOVED IT!
Ordering was easy, description of ring on line was informative. Delivery was quick and ring is much more beautiful in person, I am very pleased.
Great customer service. I appreciate Maria making sure that I was getting the best offer possible.
Bought several items and my wife loves them all. So I am happy to.
Ordering from a computer was easier. Also, putting advertising of other products during the checkout process was confusing.
Second time at the site and found just what I was looking for.
Not sure.I have bought a few items.a nice floating Pearl necklace that I love!
Good service and speedy delivery of items when time is short.
I seem to have trouble placing orders. I notice that my computer is the most user friendly device. It is a bit frustrating but always works out in the end.
Excellent packaging and timely delivery. Gift recipients have always enjoyed the gift.
Items have been good quality and arrive quickly. Satisfied with purchases.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We understand it can be challenging to check out using a small device such as a phone. At checkout, we always ask if the customer would like to purchase the extend warranty and offer a few extremely marked down specials as a thank you for ordering. We hope the gift recipient loves the earring!