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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Great products
December 2, 2024
Updated review

Have ordered several pieces from this company. Absolutely love each piece. Beautiful and nice quality

Date of experience: November 22, 2024

Pretty But Not as I expected
January 17, 2024
Previous review

This is a very pretty quality piece. However I was a little disappointed in the size and thickness of the disc. I thought for $114 it would be a little larger and heavier. It's pretty lightweight. The chain is beautiful and I will wear it and enjoy it. Just not what I thought

Date of experience: January 17, 2024
Michigan
1 review
0 helpful votes
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Great selection
December 2, 2024
Updated review

I love the selection of beautiful pieces, but the website is way too slow

Date of experience: November 22, 2024

Great selection
November 28, 2024
Previous review

I love the great selction. I have some lovely pieces. ------

Date of experience: November 18, 2024
North Carolina
1 review
0 helpful votes
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Love my Ross Simons jewelry
December 2, 2024
Updated review

I am very careful to check the dimensions of my choices.
Thank you Ross simons!

Date of experience: November 28, 2024

Love my Ross Simons jewelry
November 28, 2024
Previous review

I am very careful to check the dimensions of my choices.
Thank you Ross simons!

Date of experience: November 18, 2024
North Carolina
1 review
0 helpful votes
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Beautiful jewellery
December 2, 2024

I have always been happy with my purchases from Ross Simons...

Date of experience: November 22, 2024
Nevada
1 review
0 helpful votes
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Most Enjoyable
December 2, 2024

Beautiful choices and ease of purchase. An efficient and relaxing way to shop for your loved ones.

Date of experience: November 22, 2024
Washington
1 review
1 helpful vote
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I loved the size, sparkle of the gold ring. It arrived promptly with no problems.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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GREAT EXPERIENCE
December 2, 2024
Updated review

RECIEVEV ITEM IN REASONABLE TIME. I ORDERED A SIZE 7 BECAUSE I WANTED IT TIGHT. THE SIZE 7 WAS WAY TOO LARGE. I ORDERED ANOTHER RING TODAY AND AM ORDERING A SIZE 7 AND HOPING IT WILL FIT. I did measure my finger and it seems to come out and it does come out a size 8 but with my last experience I ordered a size 7. Hope it fits!

Date of experience: November 22, 2024

GREAT PRODUCTS AT A GREAT PRICE
November 23, 2024
Previous review

BOUGHT STERLING CUP FOR NEW GREAT GRANDAUGHTER! PARENTS LOVED IT!

Date of experience: November 13, 2024
New Jersey
1 review
1 helpful vote
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Very satisfied
December 2, 2024

Ordering was easy, description of ring on line was informative. Delivery was quick and ring is much more beautiful in person, I am very pleased.

Date of experience: November 22, 2024
North Carolina
1 review
0 helpful votes
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Maria was very helpful!
December 2, 2024

Great customer service. I appreciate Maria making sure that I was getting the best offer possible.

Date of experience: November 22, 2024
Ohio
1 review
1 helpful vote
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Great value
December 2, 2024
Updated review

Bought several items and my wife loves them all. So I am happy to.

Date of experience: November 22, 2024

Great value
July 14, 2024
Previous review

Great value

Date of experience: July 4, 2024
Florida
1 review
0 helpful votes
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Rose
December 2, 2024

Me gusta mucho todo lo que vende
Ross Simons jewelry, las joyas son de muy buena calidad!

Date of experience: November 22, 2024
Colorado
1 review
0 helpful votes
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Ordering from a computer was easier. Also, putting advertising of other products during the checkout process was confusing.

Date of experience: November 22, 2024
Barbara J. — Ross-Simons Rep
over a year old

We understand it can be challenging to check out using a small device such as a phone. At checkout, we always ask if the customer would like to purchase the extend warranty and offer a few extremely marked down specials as a thank you for ordering. We hope the gift recipient loves the earring!

Florida
1 review
0 helpful votes
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Satisfied
December 2, 2024

Easy online ordering make shopping easy for the holidays. Thanks

Date of experience: November 22, 2024
Colorado
1 review
0 helpful votes
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Nice selection, quality jewelry
December 2, 2024

Second time at the site and found just what I was looking for.

Date of experience: November 22, 2024
Massachusetts
1 review
0 helpful votes
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Good value
December 2, 2024

Not sure.I have bought a few items.a nice floating Pearl necklace that I love!

Date of experience: November 22, 2024
Illinois
1 review
0 helpful votes
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Great choices and quality
December 2, 2024

Good service and speedy delivery of items when time is short.

Date of experience: November 22, 2024
New York
1 review
1 helpful vote
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It's worth the aggravation
December 2, 2024

I seem to have trouble placing orders. I notice that my computer is the most user friendly device. It is a bit frustrating but always works out in the end.

Date of experience: November 22, 2024
Tennessee
1 review
0 helpful votes
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Good
December 2, 2024

The jewelry was just as shown. Check out a bit confusing. Took a few times to figure out checkout..

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent packaging and timely delivery. Gift recipients have always enjoyed the gift.

Date of experience: November 22, 2024
Oklahoma
1 review
0 helpful votes
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Nice gifts
December 2, 2024

Items have been good quality and arrive quickly. Satisfied with purchases.

Date of experience: November 22, 2024