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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Love my necklace. Have received many compliments! Also good customer service
Purchased pearl station braclette TWICE & each one broke within 2-3 months. Shame on me for not buying the protection. Also jade bar braclette again after my sister bought it for me initially. The jade bars keep loosing their attachment. Some stuff is just inferior.
I always enjoy being able to purchase quality products at good prices.
Quality merchandise at great prices! Very large selection of items. Quick delivery!
Great quality products. Great selections! Good prices!
I have made several purchases of fine jewelry with Ross Simon's and have always been totally happy with my purchases. Shopping is convenient and their products are described well so there are no surprises when the purchase arrives.
Fast delivery and the earring were exactly what I was looking for at a great price.
Cannot log in, cannot receive a password reset code, cannot get any Chat help, and no answere when I sent an email
Call if you have questions at the employees are extremely honest & helpful.
You're so easy to order from and you have beautiful jewelry. I enjoy shopping with you
It's so easy to order from your company and I've always been very happy with all the products I've ordered.
Everything that i buy exceeds my expectation. It is always beautiful and well made.
Fine no problems happy with purchase very nice jewelry happy
Excellent nice jewelry referred by sister
Found only a few white gold bracelets and NO white gold beaded bracelet were offered.
We regret that you weren't able to use your Bonus Coupon on our website. We did apply it to your order, the refund will be applied to your final Affirm Payment. We will certainly pass on your suggestion for more White Gold Bracelets to our buying team. Thank you for choosing Ross-Simons!
My purchase was priced well! The only issue I have is not enough white gold options. Items are well made and beautiful 😍. 1 1
Love the selections and the pricing, and the sales prices right on time for Christmas
Pleased with past purchases. Jewelry is quality and priced fairly
It's complicated to remove save items in my cart when buying one item at a time. Maybe add a Buy Now button for a one item purchase instead of having to remove other items intended to buy at a later date. Thanks.
Easy as can be. The necklace seems of good quality and delivery service was prompt.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are not showing an account was created with your email address on file. As there is no account registered, you would not receive a reset password email. If you would like to sign in online with your email address and a password, you will need to create an account on the website. I included a link below for the page on our website where you can create an account. Please note to click the tab labeled Create Account next to log in tab.
https://www.ross-simons.com/login?bid=rosssimons
A team member has also reached out privately.