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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Never have been dissatisfied; however, it showed on this order that I would be able to take an additional $30.00 off the order by signing up for the cell phone texts but there was nothing to show how to apply the $30.00 to this order.
Very reasonably priced and good variety of products. I have bought rings, necklaces and bracelets
I have been a long time catalog shopper and this was my first time shopping Ross Simons online. I worried it wouldn't be as fun as the catalog, but it was easy to find things and I found more than I thought I would!
Although it's been quite some time since I ordered from Ross Simons, my past experiences have always been terrific, both in terms of the quality and price. I am hoping and trusting that my current purchase/splurge will be equally terrific!
Very Good. Have bought jewelry from you for decades. Quality is nice. Do not like that you got rid of ring boxes! That everything comes in one box sucks! That was a Bad cost cutting measure for a jewelry store! Presentation is half of it in a jewelry sale a ring in a flat box is a dud!
I had no issues, I am able to find the item or items I am interested in and placing my order.
Merchandise from this seller -- which is excellent -- always has arrived in perfect condition and on time.
Most items have been very nice. Continue to enjoy shopping at this sight
Item desired was easy to locate on this site. Options were great, prices are wonderful.
Always get great quality jewelry at fair prices. Can't wait to get my next order.
All orders were done on line. Great service and quick turnaround
I had no trouble ordering and the pieces I have previously ordered look great.
I have always had good experiences with you firm. The prices are exceptional compared to brick and mortar stores.
Easy to find items I am looking ofr - large selection-decent discounts
Have been a shopper at Ross Simons for years. The quality is excellent and so is the customer service. 5 Star Service For Sure
Waiting to give gift hope they like it. Will advise if they don't
It was fine, but I had ordered gift wrapping and paid for it, but the item arrived without the gift wrapping-disappointing.
Always get great value and unique jewelry items from Ross Simon's.
I received what I ordered in a timely fashion. As I said I am not very happy with the clasp so I will have it replaced.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.