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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
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Never have been dissatisfied; however, it showed on this order that I would be able to take an additional $30.00 off the order by signing up for the cell phone texts but there was nothing to show how to apply the $30.00 to this order.

Date of experience: November 22, 2024
New Jersey
2 reviews
0 helpful votes
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Great products
December 2, 2024

Very reasonably priced and good variety of products. I have bought rings, necklaces and bracelets

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
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Easy, liked shopping online
December 2, 2024

I have been a long time catalog shopper and this was my first time shopping Ross Simons online. I worried it wouldn't be as fun as the catalog, but it was easy to find things and I found more than I thought I would!

Date of experience: November 22, 2024
Louisiana
2 reviews
0 helpful votes
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Long Time Customer
December 2, 2024

Although it's been quite some time since I ordered from Ross Simons, my past experiences have always been terrific, both in terms of the quality and price. I am hoping and trusting that my current purchase/splurge will be equally terrific!

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Helpful!
December 2, 2024

Your customer service people are absolutely delightful and always helpful. Today Maureen was wonderful.!

Date of experience: November 22, 2024
Michigan
1 review
0 helpful votes
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Pretty Perfect
December 2, 2024

I like RS because of their variety of styles and quality. Love

Date of experience: November 22, 2024
New York
1 review
1 helpful vote
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Good
December 2, 2024
Updated review

Good. Wish you still had smoky quartz ring Fine. Good quality.

Date of experience: November 22, 2024

Very Good
December 1, 2024
Previous review

Very Good. Have bought jewelry from you for decades. Quality is nice. Do not like that you got rid of ring boxes! That everything comes in one box sucks! That was a Bad cost cutting measure for a jewelry store! Presentation is half of it in a jewelry sale a ring in a flat box is a dud!

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
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I had no issues, I am able to find the item or items I am interested in and placing my order.

Date of experience: November 22, 2024
Maryland
1 review
0 helpful votes
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As promised
December 2, 2024

Merchandise from this seller -- which is excellent -- always has arrived in perfect condition and on time.

Date of experience: November 22, 2024
California
2 reviews
1 helpful vote
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Good value for a good price
December 2, 2024
Updated review

Most items have been very nice. Continue to enjoy shopping at this sight

Date of experience: November 22, 2024

Item desired was easy to locate on this site
August 21, 2024
Previous review

Item desired was easy to locate on this site. Options were great, prices are wonderful.

Date of experience: August 11, 2024
Florida
2 reviews
0 helpful votes
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Beautiful jewelry
December 2, 2024

Always get great quality jewelry at fair prices. Can't wait to get my next order.

Date of experience: November 22, 2024
Maine
1 review
0 helpful votes
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Great company. 👍👍
December 2, 2024

All orders were done on line. Great service and quick turnaround

Date of experience: November 22, 2024
Indiana
1 review
0 helpful votes
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Good experience
December 2, 2024

I had no trouble ordering and the pieces I have previously ordered look great.

Date of experience: November 22, 2024
Tennessee
1 review
0 helpful votes
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I have always had good experiences with you firm. The prices are exceptional compared to brick and mortar stores.

Date of experience: November 22, 2024
Pennsylvania
1 review
0 helpful votes
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Products and Shopping
December 2, 2024

Easy to find items I am looking ofr - large selection-decent discounts

Date of experience: November 22, 2024
New York
1 review
0 helpful votes
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Have been a shopper at Ross Simons for years. The quality is excellent and so is the customer service. 5 Star Service For Sure

Date of experience: December 2, 2024
Arizona
1 review
0 helpful votes
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Purchased as a gift
December 2, 2024

Waiting to give gift hope they like it. Will advise if they don't

Date of experience: December 5, 2024
New York
1 review
0 helpful votes
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No gif5vwrapping
December 2, 2024

It was fine, but I had ordered gift wrapping and paid for it, but the item arrived without the gift wrapping-disappointing.

Date of experience: November 22, 2024
Missouri
1 review
0 helpful votes
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Very Satisfied
December 2, 2024

Always get great value and unique jewelry items from Ross Simon's.

Date of experience: November 22, 2024
District of Columbia
1 review
0 helpful votes
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I received what I ordered in a timely fashion. As I said I am not very happy with the clasp so I will have it replaced.

Date of experience: December 2, 2024