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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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Massachusetts
2 reviews
0 helpful votes
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Great quality
December 16, 2024

Easy website ordering and lightning quick delivery. Very pleased with Ross Simons and will definitely be a repeat customer.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Ring
December 15, 2024

The experience was great. The rings run a little small so I'm hoping it fits my daughter. I'll be giving it to her on her birthday on December 18.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Very pretty ring
December 15, 2024

I'm a bit concerned about the gold over sterling, and the weight of the ring is very light so I'm concerned about it bending or losing shape. But only time will tell. It is very pretty and a copycat of the ring Taylor Swift has which is why we got it for my daughter.

Date of experience: December 5, 2024
Tennessee
1 review
0 helpful votes
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Gold/Silver earrings
December 15, 2024

Very easy purchase. Earrings match necklace and bracelet purchased earlier.

Date of experience: December 5, 2024
New Jersey
1 review
0 helpful votes
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I love my purchase
December 15, 2024

Delivery was fast and in great condition. I love my purchase

Date of experience: December 5, 2024
Oklahoma
1 review
0 helpful votes
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Pleased
December 15, 2024

Easy transaction,cross necklace is very I bought it as a pretty.I purchased it as a gift.

Date of experience: December 5, 2024
Colorado
1 review
0 helpful votes
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My Granddaughter Loved This Gift!
December 15, 2024

Everything was easy and the order came as promised. That's why I'm a repeat customer.

Date of experience: December 5, 2024
Texas
1 review
0 helpful votes
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Pink bow ring
December 15, 2024

The web site was easy to navigate. The ring came in timely manner. It was as described.l when it arrived.

Date of experience: December 5, 2024
Louisiana
1 review
0 helpful votes
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My recent purchases are Christmas presents, but I know my daughter will love them.

Date of experience: December 5, 2024

Always easy and convenient
November 2, 2024
Previous review

Always easy and convenient

Date of experience: October 23, 2024
Indiana
1 review
0 helpful votes
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Cute and dainty
December 15, 2024

I needed a very small chain for a mini diamond charm my grandmother gifted me, I found this one and it was perfect! The clasp was too big to fit the charm on but a local jewelry shop was able to do some surgery and get the charm on for me. I have only had the necklace for a short amount of time so I am unsure how it will hold up in the long run with it being so dainty, but it feels very secure and stable!

Date of experience: December 5, 2024
New Jersey
1 review
0 helpful votes
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I received my order in a timely manner thank you very much merry Christmas and happy new year

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Excellent product
December 15, 2024

Very easy to purchase, not the normal way for me to purchase jewelry. Final opinion will be after arrival.
Update! The earrings arrived when expected. They are beautiful and all that we had hoped for. I will shop here again.

Date of experience: December 15, 2024
Kentucky
1 review
0 helpful votes
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Star necklace
December 15, 2024

Easy and fast! Hope my granddaughter likes! This was on her Christ list. It looks lovely!

Date of experience: December 15, 2024
Connecticut
2 reviews
0 helpful votes
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Xxx
December 15, 2024

Easy to order. No confirmation email was ever sent, so glad I actually received product

Date of experience: December 5, 2024
Virginia
1 review
0 helpful votes
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Nativity bracelet
December 14, 2024

Product was unique and purchase was easy. It was shipped quickly and I received it when expected.

Date of experience: December 15, 2024
Illinois
1 review
0 helpful votes
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Very cute holiday earrings!
December 14, 2024

I bought the pearl santa hat earrings for a gift and I got the pearl reindeer for myself. They are both adorable. I am sure my sister will love her earrings. I have already worn mine and am very happy with the purchase. I got a great sale price on both too, so this is one happy customer.

Date of experience: December 4, 2024
Alabama
1 review
0 helpful votes
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It was a good experience.
December 14, 2024

I had a good experience ordering from your company. I have ordered in the past and will probably order again from Ross Simons.

Date of experience: December 4, 2024
Maine
2 reviews
0 helpful votes
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My order
December 14, 2024

The ring is beautiful and of very good quality. Just as I pictured.

Date of experience: December 4, 2024
Louisiana
1 review
0 helpful votes
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Perfect
December 14, 2024

I've ordered things before never a problem and will probably order more. Wanted anklet but you only have 1 initial, not happy about that

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Amazing customer service
December 14, 2024
Updated review

Had me sign up for 30% off but code didn't work on my cart items. Customer service immediately resolved this by crediting my account- so awesome!

Date of experience: December 4, 2024

Had me sign up for 30% off but code didn't work on...
December 12, 2024
Previous review

Had me sign up for 30% off but code didn't work on my cart items.

Date of experience: December 2, 2024