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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I found just what I was looking for at a very reasonable price. It arrived in just a few days and was exactly as advertised. Thank you!
Excellent service; no time to fill in xxxxxxxxxxxxxxxxxxxx
The purchases are Christmas gifts and the quality will not be assessed until til then.
I have looked many places and no one carried these hoops for studs! I am excited to get these!
Customer service resolved issue with coupon before I could contact them. Thanks! Excellent service. Looking forward to receiving my order.
I was expecting my promised discount and did not get it. Will not return if not granted. I ordered for Christmas this year but not again with a tease and no reduction
These are quite a bit smaller than I expected. They look much bigger on the ears of the model in the photos -- you must've found the gal with the smallest ears! They're also heavier than I usually wear, so will have to see if they're ok for me or not.
Very good! This was Christmas gift for my sister and she loves it! Great ordering process and delivery. Would make another purchase from you.
Orders arrive quickly. Return/ refund process is easy as well.
Item is very tiny, picture makes it look larger. Disappointed based on price/size.
Usually completely satisfied with the purchases and if not I never have issues returning.
Great shopping experience. Good value. Impressed with easy transaction. Loved the earrings. Item was described well in the description. Will definitely make future purchases.
Caught my eye as it is similar to a ring I have. It is more beautiful than the photo in the catalogue. Surprise, it was also 30% off. Yea!
Site kept bouncing back. I did not receive the $30.00 off as promised! There is a big difference between a cultured pearl and a freshwater. A freshwater pearl is not cultured. Can't reach a person in sales department.
The pendant arrived fast! Wonderful quality! Packaged beautifully. I wear it everyday! Wish the popcorn chain was a 22"
They took care of an issue I had right away. I appreciate their attention to customer service!
Great website! Easy to navigate. Great jewelry prices. I love the variety of products!
It was easy to shop and find great items. I'm a little disappointed at the quality of my bracelet, but for the cost I think it's fine. Hopefully it will hold up..
I ordered on line. Clearly said a percent off - either 20 ir 25, I've forgotten. It did not show up. When I called I was told "The price shown is already (that) percentage off. I found this was very close to
Bait and switch." Not what I expected from your company.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We are sorry to let you down while shopping. The items purchased were super deal items which are excluded from any additional % off promotions due to the already deeply discounted price. The exclusions are listed in the details section of our promotions. Private message sent.