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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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North Carolina
2 reviews
0 helpful votes
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Vintage Swirl Ring
December 18, 2024

I had looked at this ring for several months but could not justify spending the money. However, when I saw the great price on Black Friday, I decided the ring was going to be mine. Love it! It is beautiful!

Date of experience: December 8, 2024
Pennsylvania
1 review
0 helpful votes
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Necklace and earrings.
December 18, 2024

Both orders received in a timely fashion. Both the necklace and the earrings appear to be the usual high quality standard provided by Ross-Simons. My wife has loved everything I've ever ordered from this company.

Date of experience: December 8, 2024
Illinois
1 review
0 helpful votes
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I have never ordered from Ross-Simons before so I was a little hesitant I ordered 14KW 1.00CTW Huggie Diamond Hoop Earrings. I am so happy that I went on an ordered these They are ABSOLUTELY STUNNING and exactly what I wanted. The shipping was great they came ahead of the date. Definitely Will be Ordering Again

Date of experience: December 8, 2024
Massachusetts
1 review
0 helpful votes
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Love it
December 18, 2024

It was so easy to order. When it arrived, it was packaged so carefully.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
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Quality
December 18, 2024

The quality of the diamonds is not good. Very cloudy. Extremely disappointed in this tennis bracelet.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2024
Barbara J. — Ross-Simons Rep
over a year old

We appreciate you taking the time to provide us with your feedback. We offer the best prices on the diamond grades selected. The diamonds in this bracelet have a clarity grade of I3 as advertised. Due to the naturally occurring characteristics, diamonds with clarity grade of I3, may exhibit imperfections such as inclusions, blemishes and cloudiness visible with naked eye.

We always want you to be 100% satisfied with your purchase. We offer a 30-day return period on all orders if not completely satisfied. Returns can be set up online or you can reach out to our Team for assistance by calling (800) 835-0919. We are available 24 hours a day, 7 days a week. Private message sent.

Ohio
1 review
0 helpful votes
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Beautiful well made bracelet
December 18, 2024

Easy to order and quick shipping. Good quality. Perfect fit.

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
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Easy but slow
December 18, 2024

I had a very good experience and the rope chain I bought was very easy to choose. The only problem is I live in Texas and it seems like it took longer than I expected to get here.

Date of experience: December 20, 2024
New Mexico
1 review
0 helpful votes
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Gold hoop earrings
December 18, 2024

It was easy shopping on Ross Simon website. I was able to find what I was looking for.

Date of experience: December 7, 2024
Texas
1 review
0 helpful votes
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Neckless
December 17, 2024

Order process was easy. The product I received is very nice.

Date of experience: December 18, 2024
Georgia
1 review
0 helpful votes
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Great
December 17, 2024

Crab necklace looks great. I thought it was gonna be small. But it's pretty decent size to it.

Date of experience: December 7, 2024
Nevada
1 review
0 helpful votes
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Paw Print Necklace
December 17, 2024

Very satisfied with the necklace. Arrived in a timely manner.

Date of experience: December 7, 2024
New Hampshire
1 review
0 helpful votes
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2 tone bracelet purchase
December 17, 2024

I purchased a gold/silver link bracelet for casual wear. The quality and price of the bracelet were both great.

Date of experience: December 7, 2024
Michigan
1 review
0 helpful votes
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I love my new rose gold knot posts
December 17, 2024

I love your merchandise. Your site is easy to navigate. My earrings came so quick. I'll be back.

Date of experience: December 18, 2024
New York
1 review
0 helpful votes
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Easy to navigate website and easy purchasing my bracelet. We love it!

Date of experience: December 7, 2024
Texas
1 review
0 helpful votes
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Very pretty and great price!
December 17, 2024

Always satisfied with purchases from Ross-Simons. The inside-out hoop earrings are very pretty and look amazing!

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Dainty
December 17, 2024

This is a nice necklace & pendant, as described. Very dainty and the chain is a nice design. I can see why it isn't pictured with a person, though-- it is quite small. But-- that can make it versatile.

Date of experience: December 7, 2024
Minnesota
1 review
0 helpful votes
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Ross great place to buy
December 17, 2024

This is my second purchase and I love it delivery was fast happy whit my experience

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Beautiful ring!
December 17, 2024

I'm in love with my new ring! Beautifully made, pleasure to wear!

Date of experience: December 7, 2024
Illinois
1 review
0 helpful votes
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Very cheap looking
December 17, 2024

Very thin and cheap looking, not like photo. It's difficult to open and close slide.

Date of experience: December 7, 2024
Florida
2 reviews
1 helpful vote
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Great
December 17, 2024

Ross-Simmons is my go to jewelry site. I can always find what i am looking for in a reasonable price range. I love the lab grown diamond studs i bought for my niece.

Date of experience: December 7, 2024