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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I had looked at this ring for several months but could not justify spending the money. However, when I saw the great price on Black Friday, I decided the ring was going to be mine. Love it! It is beautiful!
Both orders received in a timely fashion. Both the necklace and the earrings appear to be the usual high quality standard provided by Ross-Simons. My wife has loved everything I've ever ordered from this company.
I have never ordered from Ross-Simons before so I was a little hesitant I ordered 14KW 1.00CTW Huggie Diamond Hoop Earrings. I am so happy that I went on an ordered these They are ABSOLUTELY STUNNING and exactly what I wanted. The shipping was great they came ahead of the date. Definitely Will be Ordering Again
The quality of the diamonds is not good. Very cloudy. Extremely disappointed in this tennis bracelet.
Easy to order and quick shipping. Good quality. Perfect fit.
I had a very good experience and the rope chain I bought was very easy to choose. The only problem is I live in Texas and it seems like it took longer than I expected to get here.
It was easy shopping on Ross Simon website. I was able to find what I was looking for.
Very satisfied with the necklace. Arrived in a timely manner.
I purchased a gold/silver link bracelet for casual wear. The quality and price of the bracelet were both great.
I love your merchandise. Your site is easy to navigate. My earrings came so quick. I'll be back.
Easy to navigate website and easy purchasing my bracelet. We love it!
Always satisfied with purchases from Ross-Simons. The inside-out hoop earrings are very pretty and look amazing!
This is a nice necklace & pendant, as described. Very dainty and the chain is a nice design. I can see why it isn't pictured with a person, though-- it is quite small. But-- that can make it versatile.
This is my second purchase and I love it delivery was fast happy whit my experience
Very thin and cheap looking, not like photo. It's difficult to open and close slide.
Ross-Simmons is my go to jewelry site. I can always find what i am looking for in a reasonable price range. I love the lab grown diamond studs i bought for my niece.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We appreciate you taking the time to provide us with your feedback. We offer the best prices on the diamond grades selected. The diamonds in this bracelet have a clarity grade of I3 as advertised. Due to the naturally occurring characteristics, diamonds with clarity grade of I3, may exhibit imperfections such as inclusions, blemishes and cloudiness visible with naked eye.
We always want you to be 100% satisfied with your purchase. We offer a 30-day return period on all orders if not completely satisfied. Returns can be set up online or you can reach out to our Team for assistance by calling (800) 835-0919. We are available 24 hours a day, 7 days a week. Private message sent.