Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

Instant Feedback

73,869 reviews

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow F. B.
Unfollow F. B.
Share Review
Report Review

Unusual, beautiful necklace
December 18, 2024

The single pearl necklace arrived very quickly & is quite lovely. It is a gift & I know the receiver will love it.

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
Follow MECHELLE M.
Unfollow MECHELLE M.
Share Review
Report Review

My herringbone
December 18, 2024

Love it love it look great with them on. Will shop again love

Date of experience: December 19, 2024
Massachusetts
1 review
0 helpful votes
Follow Kelly X.
Unfollow Kelly X.
Share Review
Report Review

Great quality studs
December 18, 2024

Beautiful cz studs. I ordered for my son as a Christmas gift. I think he'll love them.

Date of experience: December 8, 2024
Alabama
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

Great service
December 18, 2024

Easy web site and great customer service when I wanted to check the tracking.

Date of experience: December 18, 2024
Rhode Island
1 review
0 helpful votes
Follow Mark X.
Unfollow Mark X.
Share Review
Report Review

Very happy with purchase
December 18, 2024

Great selection, found just what I was looking for at a great price, website is user friendly, and I knew I had come to the right place.

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
Follow J M.
Unfollow J M.
Share Review
Report Review

Always beautiful things to find!
December 18, 2024

I have purchased a few items from RS and have always been pleased...this is my first 'estate' piece, and I am very happy with the quality and price!

Date of experience: December 8, 2024
Texas
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Happy customer
December 18, 2024

Order was received when expected and packaging is nicer than anticipated. All items purchased were just as described and shown in pictures. I'm very happy with this order!

Date of experience: December 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

The jewelry is beautiful and will buy again. My son also got my Christmas present from you all.

Date of experience: December 18, 2024
District of Columbia
1 review
0 helpful votes
Follow Sharlet Q.
Unfollow Sharlet Q.
Share Review
Report Review

Lion Slide
December 18, 2024

All went well. I was surprised that the lion was so light and made hollow noises when it touched other gold pieces of jewelry worn.

Date of experience: December 8, 2024
Alabama
1 review
1 helpful vote
Follow David I.
Unfollow David I.
Share Review
Report Review

.
December 18, 2024

………………………………………,,………………,,,, ………… ………. ……….,.,……. ……. X

Date of experience: December 8, 2024
New York
1 review
1 helpful vote
Follow Thomas C.
Unfollow Thomas C.
Share Review
Report Review

Lovely jewelry
December 18, 2024
Updated review

I had a small issue at the time of ordering and it was handled quickly and to my full satisfaction. I won't hesitate to order again from Ross Simon's.

Date of experience: December 8, 2024

I signed up where it said $30 off
December 16, 2024
Previous review

I signed up where it said $30 off. On a $100 purchase I was supposed to get $15 off or 15%. I signed up with my phone etc,, but didn't receive any discount. Seems like a scam

Date of experience: December 6, 2024
Arizona
1 review
0 helpful votes
Follow DaveS N.
Unfollow DaveS N.
Share Review
Report Review

Cheap looking jewelry
December 18, 2024

I ordered white gold and diamonds for $1,000. The bracelet looked cheap. There was no sparkle in the diamonds even in sunlight.

The return process was confusing and you charge shipping for returns. I won't order from you again.

Date of experience: December 8, 2024
Washington
1 review
0 helpful votes
Follow Sara N.
Unfollow Sara N.
Share Review
Report Review

As expected
December 18, 2024

The piece of jewelry was just what I expected. I purchased for a dress and its perfect.

Date of experience: December 8, 2024
Florida
1 review
0 helpful votes
Follow joanne X.
Unfollow joanne X.
Share Review
Report Review

Earrings paperclip style
December 18, 2024

I wasn't satisfied with the earrings at all. One didn't lock in place and could have easily come off. They looked cheaply made overall.

Date of experience: December 18, 2024
Arizona
1 review
0 helpful votes
Follow Anthony U.
Unfollow Anthony U.
Share Review
Report Review

Birthday bracelet!
December 18, 2024

I bought the 18-carat gold over silver bracelet for my wife's birthday. She really loves it and has worn it ever since. Shopping on the website was fairly easy, and shipping was very good (it arrived earlier than originally estimated!). Thankyou.

Date of experience: December 15, 2024
Missouri
1 review
0 helpful votes
Follow H E.
Unfollow H E.
Share Review
Report Review

Beautiful Hamsa necklace
December 18, 2024

This is a delicate, lovely necklace. It is very lightweight, but makes a bigger statement due to the intricate design. Highly recommend.

Date of experience: December 8, 2024
Minnesota
1 review
0 helpful votes
Follow M W.
Unfollow M W.
Share Review
Report Review

Poor design
December 18, 2024

The earrings look lovely on the site. However, the posts are very thin and the wings are too loose — slide right out. Additionally, if the post was on the top rim instead of the middle, the pearl would be better balanced on the ear; as is, the earring "leans forward" instead of staying flush. If I don't find thinner wings, I'll return. Disappointing.

Date of experience: December 8, 2024
Wisconsin
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

Beautiful pieces at good price
December 18, 2024

It was an easy process to order the earrings for my daughter-in-law. When they arrived they are beautiful and well made. The box they came in were nice. It was mailed in a bag so the box got smashed a little which was disappointing. Over all a good experience and I would order from them again.

Date of experience: December 18, 2024
Ohio
1 review
0 helpful votes
Follow Patricia K.
Unfollow Patricia K.
Share Review
Report Review

Bracelet
December 18, 2024

I wasn't impressed with the overall quality of the bracelet considering the price I paid I previously purchased necklaces from the same line and I did like them

Date of experience: December 8, 2024
Maryland
1 review
0 helpful votes
Follow Francoise Q.
Unfollow Francoise Q.
Share Review
Report Review

Nice but no what I expected
December 18, 2024

I received my jewelry, however all of the pieces were not as expected. Please keep Canaria 10k. I returned all 3 pieces but I am also ordering more.

Happy Holidays!

Date of experience: December 8, 2024