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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Texas
1 review
0 helpful votes
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Easy shopping experience
December 25, 2024

Love the Apple Pay option. Super easy when adding information

Date of experience: December 25, 2024
Idaho
1 review
0 helpful votes
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Christmas gifts for ME!
December 25, 2024

Received in appropriate fashion.

Absolutely love my items.
Very elegant!
Always a pleasant experience.

Date of experience: December 15, 2024
South Carolina
1 review
0 helpful votes
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Special night bracelet
December 25, 2024

Web site nice and easy to find what I was looking for….the web site is very nice and easy to look at. I loved browsing at all the nice things. I love my bracelet of the nativity I ordered. I also got one for a dear friend and I think she will love it. It's very well made and just beautiful…

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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I was so excited to find the earrings and necklace that match a ring I have had for years! I love having a complete set!

Date of experience: December 15, 2024
Oregon
2 reviews
0 helpful votes
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Perfect
December 25, 2024

Adorable necklace, love it! The enamel painted parrot is so pretty and colorful and nice craftsmanship.

Date of experience: December 15, 2024
South Carolina
1 review
0 helpful votes
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Good pendant at a good price
December 25, 2024

My wife likes the heart shaped Lapis pendant. I will purchase a thicker chain from you. I feel that the chain that came with the pendant is too fine to look right.

Date of experience: December 15, 2024
Louisiana
1 review
0 helpful votes
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Great gift
December 25, 2024

This was a gift for my best friend and she loved these earrings. They are both expressions of the holiday and also beautiful jewelry. I'm sure she will wear them for Christmases to come.

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
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Good, but could be better.
December 25, 2024

Need to offer "cross products" on your website. For example, when buying a necklace it would be useful to provide a link to matching earrings rather than make me scroll through God knows how many items to find them.

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Fine
December 25, 2024

Ordering was easy. Shipping time was very slow. UPS was a poor choice

Date of experience: December 15, 2024
New York
1 review
0 helpful votes
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Christmas stocking stuffers
December 25, 2024

Easy site to browse and judge sizing and look on models. Excellent packaging for gifts.

Date of experience: December 15, 2024
Louisiana
1 review
0 helpful votes
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Love the earrings and fast delivery
December 25, 2024

The earrings are just as described and good qua,it's for the price. Fast delivery.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Great gift
December 25, 2024

Ordering was easy and my daughter will be very happy with the bracelets.

Date of experience: December 15, 2024
Minnesota
1 review
0 helpful votes
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Beautiful ring
December 25, 2024

It was pretty and fast shipping. R & S has awesome jewelry. Worth recommending.

Date of experience: December 15, 2024
New Jersey
1 review
0 helpful votes
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Lovely jewelry and quick service
December 25, 2024

Lovely pieces of jewelry and a huge array to choose from. The delivery was quick!

Date of experience: December 25, 2024
Wisconsin
1 review
0 helpful votes
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Upright & honest
December 24, 2024

I am very pleased to do business with a company that goes the extra mile for you, when something goes wrong with the shipping! Thank you!

Date of experience: December 14, 2024
Florida
1 review
0 helpful votes
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I have purchased many items in the past and this is the first time I have been disappointed with my purchase. It is much smaller than it appears in the picture.

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
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Another good buy!
December 24, 2024

I have ordered several times from Ross-Simon's through the years and have always been pleased with their products and the customer service they provide. Their jewelry is beautiful and I love looking for that "special" unique piece in their online catalog.

Date of experience: December 14, 2024
Rhode Island
2 reviews
0 helpful votes
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Nervous about quality
December 24, 2024

When I started to put the back on the post of one of the earrings, it completely bent downward. I was able to gently bend it back, though it's not straight. Now, I'm debating whether to return as it's likely to break due to weakness.

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Not what expected.
December 24, 2024

This is the first time I have been disappointed with a purchase. The sky blue topaz did not appear to have even a hint of blue. When you worn it outdoors it looked more as a white sapphire. I have all different colors of blue topaz and this is the only piece I was disappointed with.

Date of experience: December 12, 2024
Florida
2 reviews
0 helpful votes
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Didn't like
December 24, 2024

Ordering was good, delivery was speedy, but wasn't happened with the two products and are returning

Date of experience: December 14, 2024