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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Love the Apple Pay option. Super easy when adding information
Received in appropriate fashion.
Absolutely love my items.
Very elegant!
Always a pleasant experience.
Web site nice and easy to find what I was looking for….the web site is very nice and easy to look at. I loved browsing at all the nice things. I love my bracelet of the nativity I ordered. I also got one for a dear friend and I think she will love it. It's very well made and just beautiful…
I was so excited to find the earrings and necklace that match a ring I have had for years! I love having a complete set!
My wife likes the heart shaped Lapis pendant. I will purchase a thicker chain from you. I feel that the chain that came with the pendant is too fine to look right.
This was a gift for my best friend and she loved these earrings. They are both expressions of the holiday and also beautiful jewelry. I'm sure she will wear them for Christmases to come.
Need to offer "cross products" on your website. For example, when buying a necklace it would be useful to provide a link to matching earrings rather than make me scroll through God knows how many items to find them.
Ordering was easy. Shipping time was very slow. UPS was a poor choice
Easy site to browse and judge sizing and look on models. Excellent packaging for gifts.
The earrings are just as described and good qua,it's for the price. Fast delivery.
Ordering was easy and my daughter will be very happy with the bracelets.
It was pretty and fast shipping. R & S has awesome jewelry. Worth recommending.
Lovely pieces of jewelry and a huge array to choose from. The delivery was quick!
I am very pleased to do business with a company that goes the extra mile for you, when something goes wrong with the shipping! Thank you!
I have purchased many items in the past and this is the first time I have been disappointed with my purchase. It is much smaller than it appears in the picture.
I have ordered several times from Ross-Simon's through the years and have always been pleased with their products and the customer service they provide. Their jewelry is beautiful and I love looking for that "special" unique piece in their online catalog.
When I started to put the back on the post of one of the earrings, it completely bent downward. I was able to gently bend it back, though it's not straight. Now, I'm debating whether to return as it's likely to break due to weakness.
This is the first time I have been disappointed with a purchase. The sky blue topaz did not appear to have even a hint of blue. When you worn it outdoors it looked more as a white sapphire. I have all different colors of blue topaz and this is the only piece I was disappointed with.
Ordering was good, delivery was speedy, but wasn't happened with the two products and are returning
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.