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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I made a gift purchase, both myself and person receiving gift were happy.
Simple, fast, awesome! Thank you so much! Simple, fast, awesome! Thank you so much!
The bracelet was a birthday gift for my sister who loves her little dog so very much. The gift arrived in plenty of time, in a pretty cloth and box. It looked very expensive. She absolutely
Loved it. It was engraved with her dog's name.
I purchased 3 pieces of jewelry. I was very impressed with all of them.
I was a little disappointed with the length of time for delivery. However when I sent an inquiry, a reply was sent immediately! That meant a lot!
Customer service was perfect. In the past a chain was replaced and I gladly ordered another.
She loved them. Look fantastic on her. Made her very happy. Which made me very happy
I purchased the necklace extender for a Christmas gift. It looks very nice. It came in a very soft, nice pouch inside of a small box. Very professional packaging. I believe my mother will be quite pleased when she opens it up. I purchased it to add length to a cherished necklace of hers.
Overall it was easy and straightforward. I really look forward to the arrival of my ring. My mother loved poinsettias. This is my third Christmas without her.
I was presented with a discount after my 1st purchase and then dented use of it I will trust Ross Simon again
Confusing ordering. Some difficulty in quantity and product number
Easy checkout
Easy to find what I wanted!
Quality was very good.
Punched a bracelet Las year, and got the earrings this year. My sister is going to love it.
I will always shop at Ross Simon's
Something for all budgets. That I love
The only jewelry purveyor I have found that offers small, medium, and large bracelet sizes for women right in their catalog. Also, they take that little extra step in satisfaction by sending their jewelry in nice sturdy boxes with very nice little fabric pouches...which lends an air of exclusivity and really impresses the ladies...just like the guys with the little blue boxes do...but at a price I can afford.
Was given a link indicating a desired item, purchased it as a gift and all is well.
My wife is hard to shop for and will give loose ideas of what kind of jewelry she likes. I'm always able to find something here, the service is also exceptional, I recommend the VIP rewards program. I've been able to find some great deals and you also have access to a concierge who's very helpful
Had a little trouble finding the location to add the offer code, but otherwise the order was received and the jewelry looks amazing!
Had a little trouble finding the location to add the offer code
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.