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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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New Jersey
1 review
0 helpful votes
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Excellent service
December 27, 2024

I made a gift purchase, both myself and person receiving gift were happy.

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
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Simple, fast, awesome! Thank you so much! Simple, fast, awesome! Thank you so much!

Date of experience: December 17, 2024
Connecticut
1 review
0 helpful votes
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Lovely personal piece of jewelry!
December 26, 2024

The bracelet was a birthday gift for my sister who loves her little dog so very much. The gift arrived in plenty of time, in a pretty cloth and box. It looked very expensive. She absolutely
Loved it. It was engraved with her dog's name.

Date of experience: November 8, 2024
Illinois
1 review
0 helpful votes
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Loved my purchase
December 26, 2024

I purchased 3 pieces of jewelry. I was very impressed with all of them.

Date of experience: December 16, 2024
Illinois
1 review
0 helpful votes
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I was a little disappointed with the length of time for delivery. However when I sent an inquiry, a reply was sent immediately! That meant a lot!

Date of experience: December 16, 2024
Michigan
1 review
0 helpful votes
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Customer service was perfect. In the past a chain was replaced and I gladly ordered another.

Date of experience: December 16, 2024
Pennsylvania
4 reviews
0 helpful votes
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1ct looped earrings
December 26, 2024

She loved them. Look fantastic on her. Made her very happy. Which made me very happy

Date of experience: December 24, 2024
Missouri
1 review
0 helpful votes
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Necklace Extension
December 26, 2024

I purchased the necklace extender for a Christmas gift. It looks very nice. It came in a very soft, nice pouch inside of a small box. Very professional packaging. I believe my mother will be quite pleased when she opens it up. I purchased it to add length to a cherished necklace of hers.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Perfect poinsettia
December 26, 2024

Overall it was easy and straightforward. I really look forward to the arrival of my ring. My mother loved poinsettias. This is my third Christmas without her.

Date of experience: December 27, 2024
Missouri
1 review
0 helpful votes
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I was presented with a discount after my 1st purchase and then dented use of it I will trust Ross Simon again

Date of experience: December 6, 2024
Tennessee
1 review
0 helpful votes
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Delivery was quick
December 26, 2024
Updated review

Confusing ordering. Some difficulty in quantity and product number

Date of experience: December 16, 2024

Confusing ordering
December 15, 2024
Previous review

Confusing ordering

Date of experience: December 5, 2024
Rhode Island
1 review
0 helpful votes
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My daughter loved the necklace!
December 26, 2024

Easy checkout
Easy to find what I wanted!
Quality was very good.

Date of experience: December 26, 2024
South Carolina
1 review
0 helpful votes
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I would recommend Ross & Simons
December 26, 2024

Punched a bracelet Las year, and got the earrings this year. My sister is going to love it.

Date of experience: December 16, 2024
Maryland
1 review
0 helpful votes
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Beutilful every time I buy from them.
December 26, 2024

I will always shop at Ross Simon's
Something for all budgets. That I love

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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The only jewelry purveyor I have found that offers small, medium, and large bracelet sizes for women right in their catalog. Also, they take that little extra step in satisfaction by sending their jewelry in nice sturdy boxes with very nice little fabric pouches...which lends an air of exclusivity and really impresses the ladies...just like the guys with the little blue boxes do...but at a price I can afford.

Date of experience: December 16, 2024
Nevada
1 review
0 helpful votes
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Better than expected.
December 26, 2024

Was given a link indicating a desired item, purchased it as a gift and all is well.

Date of experience: December 16, 2024
Texas
2 reviews
0 helpful votes
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Great Jewelry and Support
December 26, 2024

My wife is hard to shop for and will give loose ideas of what kind of jewelry she likes. I'm always able to find something here, the service is also exceptional, I recommend the VIP rewards program. I've been able to find some great deals and you also have access to a concierge who's very helpful

Date of experience: December 7, 2024
Wisconsin
2 reviews
0 helpful votes
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LOVE IT
December 26, 2024

It was easy and my order came fast I love how what you see online it's what you received

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Great customer service and products
December 26, 2024
Updated review

Had a little trouble finding the location to add the offer code, but otherwise the order was received and the jewelry looks amazing!

Date of experience: December 16, 2024

Had a little trouble finding the location to add the...
December 16, 2024
Previous review

Had a little trouble finding the location to add the offer code

Date of experience: December 6, 2024
Virginia
1 review
0 helpful votes
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Paw print
December 26, 2024

I ordered the paw print gold embellished necklace for a gift and loved so much got one for myself

Date of experience: December 16, 2024