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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
The two tone/metal bracelet is beautiful. I wanted one that wasn't on elastic I am always afraid the elastic will wear out. It fits like I hope on my small wrist. I ordered the 7" bracelet.
I purchase these Christmas bells every year for my children!
Pretty disappointed. Pictures made it look luxurious, but it's closer to dollar store jewelry.
The rings and bracelet was beautiful I will be very happy to give as gifts.
Hard to find 18kt Italian yellow gold converter and very happy that Ross Simon's came through with availability. I have a delicate 18kt necklace that I highly value for sentimental reasons and wear it constantly. The clasp was very difficult to get on and off. This magnetic converter was the perfect solution.
Was as it looked in the picture, I'm very happy with my purchase!
The opals in the ring were much smaller than in the picture. I was disappointed. It is great quality and your service is excellent. I think it's not a good idea to order jewelry on line.
This gift was my MIL who is difficult to buy for. She absolutely loved this pendant. It was more beautiful than its photo. The gift wrapping was just as exquisite. Would highly recommend to everyone. Thank you.
Fantastic selection of beautiful jewelry!
Website really easy to use. Received merchandise really fast. The stones are a little lighter in color then shown but still a beautiful ring.
The necklace turned out so nice and I know will be enjoyed by my mother in law. The order shipped out fast and made shopping with Ross-Simmons a pleasure.
Bought my wife, a 9 carat emerald and diamond necklace it broke and I can't get a response
Order I*******. Please reach out to me so I can get this gift to my wife completed it the gift for a 40th wedding anniversary.
First order for 40 years anniversary gift... will see how you do
Always great to buy from and receive no gifts from Ross-Simon's. My gifts to family and friends are also appreciated.
I ordered lab sapphire and diamond earrings as a gift. They were even prettier for real, than
In the website picture.
Great selection and pricing and quality was terrific. I even received one item before Christmas that I wasn't expecting. I was delighted!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn that there is an issue with the necklace you received. Please reach out to our customer service department for assistance. We can be reached 24 hours a day, 7 days a week at (800) 835-0919. We can also be contacted via email at customerservice@ross-simons.com. We respond to emails within 4 hours.