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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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It looks cheap.
January 1, 2025

I received the necklace and even though it is sterling silver and not very expensive it actually looks cheap this is my first purchase that I've been disappointed.

Date of experience: December 22, 2024
Colorado
1 review
0 helpful votes
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Earings
January 1, 2025

Very good. Easy to deal with you. Hoping my daughter in law likes them

Date of experience: December 22, 2024
Texas
1 review
0 helpful votes
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Return
January 1, 2025

Tried to stop order the ring size chart showed a bigger ring size and thats what I order but to big

Date of experience: December 22, 2024
Maryland
1 review
0 helpful votes
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Delivery service
January 1, 2025

Use a delivery service other than USPS. My package was in my home town of Easton, MD, then went to DC, then back to Easton for delivery to Newcomb. It would have been much faster with UPS or FedEx.

Date of experience: December 22, 2024
Illinois
1 review
0 helpful votes
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Disappointed
January 1, 2025

One of the huggies broke as soon as I tried it on. Very disappointed and will now think twice before I order from you again.

Date of experience: December 22, 2024
New Hampshire
1 review
0 helpful votes
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Great experience!
January 1, 2025

Everything was smooth sailing from start to finish. My order arrived earlier than expected. I love my beautiful new ring!

Date of experience: January 1, 2025
Arizona
1 review
0 helpful votes
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Great value and easy ordering
January 1, 2025

Easy to navigate website and see specials at an affordable price. Highly recommended

Date of experience: January 1, 2025
Colorado
1 review
0 helpful votes
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Christmas Decorations
January 1, 2025

I'm delighted with the ring and earrings I brought for my personal gift this year.

Date of experience: December 22, 2024
North Carolina
1 review
0 helpful votes
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No perspective
January 1, 2025

I'm deeply disappointed with how small the earrings are. They'd look fine on a child but are ridiculously small for an adult. Photos ought to show the item on a to-human-scale model so customers can accurately see their size.

Date of experience: January 3, 2025
West Virginia
1 review
0 helpful votes
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Stunning
January 1, 2025

Items were better than expected. Very happy with purchases and hope recipients enjoy as well

Date of experience: December 20, 2024
Virginia
1 review
0 helpful votes
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Sapphire ring
January 1, 2025
Updated review

Beautiful ring. I was very satisfied with it's appearance, and it fit perfectly.

Date of experience: December 19, 2024

Absolutely love Ross Simons
October 21, 2024
Previous review

Absolutely love Ross Simons

Date of experience: October 11, 2024
District of Columbia
1 review
0 helpful votes
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Found what I was looking for quickly.
Price was reasonable and shipped quickly.
The gift recipient thought it was beautiful.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Very Pretty
January 1, 2025

Nice necklace and just what I wanted. I wish I had gotten the monogram in script but I chose block style. Its legible and I love having something personalized like this. I would buy this again for a gift in the future.

Date of experience: December 22, 2024
Georgia
1 review
0 helpful votes
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Velvet heart choker
January 1, 2025
Updated review

Item said velvet choker with heart shape diamonds. One would think that for $200 the velvet choker would actually be higher quality and not look like a ribbon with just a fuzzy side and the other side with nothing. Not velvet and looks pretty cheap. Not really satisfied but almost xmas so I will keep it as I don't have time to send it back and get something else. Worth half or a third of what I paid.

Date of experience: December 22, 2024

Need more pictures
December 22, 2024
Previous review

Need more pictures

Date of experience: December 12, 2024
Connecticut
1 review
0 helpful votes
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Great Experience
January 1, 2025

Easy to order, fast shipping. Long time customer, always impressed.

Date of experience: December 22, 2024
Colorado
1 review
0 helpful votes
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Great
January 1, 2025

We love it and it's great thanks for hooking us up! I'll be shopping here in the future

Date of experience: December 22, 2024
Massachusetts
1 review
0 helpful votes
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Searched online and found exactly what I was looking for. Earrings are beautiful. Ordering was simple and straightforward. Delivery was very fast. All around a great experience!

Date of experience: December 22, 2024
Tennessee
1 review
0 helpful votes
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Great customer service!
January 1, 2025

My first order was lost in shipping and the wonderful customer service overnighted me another item since I needed it for a special occasion! Thank you and my necklace is beautiful!

Date of experience: December 22, 2024
Alabama
1 review
0 helpful votes
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Black Silver Band Ring
January 1, 2025

This ring is absolutely beautiful it's everything it looked like in the photo I love it!

Date of experience: December 22, 2024
Pennsylvania
1 review
0 helpful votes
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Disappointed
January 1, 2025

The initial pendent is pretty, but very small. I had expected something a little larger. When I looked back at the description it did not give a size for the pendent only the chain and you really could not tell the size from the picture.

Date of experience: December 22, 2024