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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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I'm disappointed with the color of the stone.It is not exactly what the picture shows.

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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So small
January 2, 2025

The earrings are pretty but SO small. I probably wouldn't have bought them if I knew how small they are. As they are a gift, I'm stuck with them.

Date of experience: December 23, 2024
Virginia
1 review
0 helpful votes
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Always satisfied with each purchase
January 2, 2025
Updated review

I'm amazed at the constant quality of the jewelry you offer. I return to your website over and over and even find the prices are better than other websites and much better than in the stores. So thanks!

Date of experience: December 23, 2024

My favorite jewelry "shop."
July 31, 2024
Previous review

My favorite jewelry "shop." Never disappointed with quality items.

Date of experience: July 21, 2024
Connecticut
1 review
0 helpful votes
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Caution - earring can fall off.
January 2, 2025

Earring can fall off easily because the back of the earring clip is not tight enough.

Date of experience: December 23, 2024
Michigan
1 review
0 helpful votes
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Beyond my expectations
January 2, 2025

Very easy ordering. Quick secured shipping. Quality of product is beautiful and of high-end quality. This is my second item I ordered from Ross-Simons and will certainly not be my last.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Always a Good Experience
January 2, 2025
Updated review

I can always find something in the price range I want to be in. Ordering is easy, delivery is quick.

Date of experience: December 23, 2024

Quick and easy
May 11, 2024
Previous review

Quick and easy. Good prices

Date of experience: May 1, 2024
Texas
1 review
0 helpful votes
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Easy shopping.
January 2, 2025
Updated review

So far so good and it was easy to order. Arrived on time and in good shape.

Date of experience: December 23, 2024

So far so good
December 23, 2024
Previous review

So far so good.

Date of experience: December 13, 2024
Colorado
1 review
0 helpful votes
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Pretty bracelet
January 2, 2025
Updated review

The bracelet I ordered for my adult son's girlfriend is as described and pictured, and we think she will like it with her other stacked gold bracelets. Shipping was fine--the bracelet arrived safely and quickly. My only complaint is the "presentation"--a rather tacky box; tiny, flimsy pouch, with bracelet in a plastic bag: I realize that the price of the bracelet was at least half the cost of a similar bracelet from my local jeweler so accept the Ross-Simon packaging (but will try to find a nicer pouch).

Date of experience: December 23, 2024

Pricing is right--hoping that bracelet is excellent...
December 21, 2024
Previous review

Pricing is right--hoping that bracelet is excellent quality!

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Fantastic piece of Jewelry
January 2, 2025

My wife loved her necklace and received many compliments. The cardinal has special meaning to her

Date of experience: December 23, 2024
Georgia
1 review
0 helpful votes
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Goid
January 2, 2025

Good product and fast service. Will use again the future if good deals are available

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Citrine esrrings
January 2, 2025

Great earrings! Very pretty. Color of the citrine is beautiful.

Date of experience: December 23, 2024
Connecticut
1 review
0 helpful votes
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Beautiful presentation
January 2, 2025

Nicer than I expected! Boxes are very nice and I can't wait for recipient to open on Xmas day!

Date of experience: December 23, 2024
South Carolina
1 review
0 helpful votes
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Great company to do business with
January 2, 2025
Updated review

I buy the majority of my jewelry from Ross-Simons. Quick delivery and friendly Customer Service. I've never had to return anything because the pieces are as described.

Date of experience: December 23, 2024

Always great products and service
November 8, 2024
Previous review

Always great products and service

Date of experience: October 29, 2024
North Carolina
3 reviews
0 helpful votes
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Another great shopping experience
January 2, 2025
Updated review

Easy efficient shopping,great value, professional friendly representatives to help, and a fast delivery. What more can you ask for.actually. Nothing! Great shopping experience with great results, makes for outstanding customer service and bei g a long time returning Ross Simon Customer!

Date of experience: December 23, 2024

Very easy purchasing of a beautiful quality item
September 23, 2023
Previous review

Very easy purchasing of a beautiful quality item.

Date of experience: September 23, 2023
Georgia
1 review
0 helpful votes
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Website was easy to shop
January 2, 2025

At first received a message that item was on backorder but product still arrived in a reasonable amount of time.

Date of experience: December 23, 2024
New Jersey
1 review
0 helpful votes
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Disappointed
January 2, 2025

The bracelet was not what I was looking for. Diamonds too small and not shiny. The clasp was not easy to open. I returned it that day for a refund. I was looking for something with more WOW. This bracelet would be fine for everyday. Nice, but IMO not WOW

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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Very satisfied
January 2, 2025

Very easy and fast. Good quality.Would make other purchases in the future

Date of experience: January 3, 2025
New Jersey
1 review
0 helpful votes
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Product Is Smaller Than Shown
January 2, 2025

The website was noce and teh shipping was acceptable. The product that I received was substantially smaller than expected. The pictures of teh product on teh website must ahve been magnified tremendously as teh product that I was received was one tenth thesize of what it looks like on teh internet. I also went back to the site to make sure that I didnt accidentally order a small or medium and there was no option for size. When I opened the package, i could barely see the earrings in the gift bag and I am now embarrassed to be giving them as a gift to my wife and have ben looking for an alternative gift.

Date of experience: December 23, 2024
Nebraska
1 review
0 helpful votes
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Interesting jewelry to choose from, nice variety, decent prices, excellent turnaround. It was a very satisfying experience.

Date of experience: December 17, 2024

Interesting
December 23, 2024
Previous review

Interesting

Date of experience: December 13, 2024
South Carolina
1 review
0 helpful votes
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In the end I had to pay extra 20.95 to get it by Christmas. I was shocked by the sum I had to pay for it to arrive by Christmas

Date of experience: January 2, 2025