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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Silver eartings
January 2, 2025

Excellent…. From ordering to receiving my earrings. Beautifully made.

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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An item I ordered was briefly out of stock, but replenished quickly and received right away with no delay.

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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Pearl set
January 2, 2025

PayPal didn't work at checkout. Necklace looks great! Earrings look smaller than expected but are high quality.

Date of experience: December 23, 2024
South Carolina
1 review
0 helpful votes
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Excellent
January 2, 2025

Excellent I am very happy with my purchases from Ross Simon. I will purchase again.

Date of experience: December 20, 2024
Texas
1 review
1 helpful vote
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Very easy to order and all communication is easy also
January 2, 2025
Updated review

I enjoy looking through all the jewelry and finding good buys and enjoy looking at the more expensive pieces. Some I will save for. Being a VIP is definitely worth it. Happy Holidays

Date of experience: December 23, 2024

Nice selection and sale is going on
October 22, 2024
Previous review

Nice selection and sale is going on

Date of experience: October 12, 2024
Massachusetts
1 review
0 helpful votes
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Great
January 2, 2025

Great great great great great great great great great great

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
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Silver and Gold
January 2, 2025

Love the earrings. Ordering was easy, arrived quickly, and as depicted on website.
These earrings are versatile. The silver and gold combination makes these earrings suitable for everyday wear or special occasions.

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Positive responsiveness
January 2, 2025
Updated review

Encountered a slight issue and they were all over it. Thanks

Date of experience: December 23, 2024

I gave Ross Simmons my email and cell number because...
January 1, 2025
Previous review

I gave Ross Simmons my email and cell number because Ross represented that I would get $20 off my order wit a coupon code. After multiple attempts, there was no form field to apply the code and now I think Ross took advantage of me.

Date of experience: December 22, 2024
Illinois
1 review
0 helpful votes
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Love my items
January 2, 2025

I love the variety of items and check out was very easy to order

Date of experience: January 3, 2025
Tennessee
1 review
0 helpful votes
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Very nice
January 2, 2025
Updated review

As always when dealing with Ross-Simons, the experience was fast and very easy once I had made my choice. The shipping time much better than I expected this time of year.

Date of experience: December 23, 2024

Slight difficulty checking out
October 30, 2024
Previous review

Slight difficulty checking out.

Date of experience: October 20, 2024
Texas
1 review
0 helpful votes
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Change delivery
January 2, 2025

Beautiful ring! Nice selection. Beautiful quality for the price

Date of experience: January 3, 2025
Florida
1 review
0 helpful votes
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Quality issues
January 2, 2025

Just doesn't look like the picture the stones look very rough doll just not happy

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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IMPRESSED!
January 2, 2025

Bought the blue & white diamond earrings and I JUST LOVE THEM. They are the perfect size.
Showed them to my daughter and she was blown away when she saw them. I ended up buying her a pair as a Christmas gift đź’ť. Delivery was quite quick! Ross & Simons certainly has QUALITY jewelry!

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Quick service
January 2, 2025

I was pleasantly surprised that my purchase arrived in time for Christmas! I was not expecting it to arrive so quickly.

Date of experience: December 23, 2024
Indiana
1 review
0 helpful votes
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Bracelet returned
January 2, 2025

Received bracelet but was very disapointed in the quality of the item. Finish was of poor quality for the price. Returned item per instructions on 12/19. Hope to see it credited ASAP on my credit card so I can go find something else somewhere for my wife for Christmas

Thought I would take a chance on an on-line purchase. Was very disappointed

Date of experience: December 23, 2024
Barbara J. — Ross-Simons Rep
over a year old

We always regret when a piece does not meet someone's expectations; we offer 1,000s of pieces in hopes that there is something for everyone. Refunds are processed within 4 business days of receipt by our distribution center. We hope the perfect Christmas gift for your wife was found.

Kentucky
1 review
0 helpful votes
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Nevklace
January 2, 2025

I bought this diamond necklace as a college graduation gift for my young friend. It was just perfect and she loved it!

Date of experience: December 23, 2024
Florida
2 reviews
0 helpful votes
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Nice Purchase But Delayed Delivery
January 2, 2025

Very happy with the bulldog pendant I purchased as a Christmas gift... but... it arrived at the eleventh hour -- fortunately in time for Christmas.

Date of experience: December 23, 2024
South Carolina
1 review
0 helpful votes
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Ankle Bracelets
January 2, 2025

Thank you! Very easy to navigate your website... shipment took a little longer than I am used to but bracelets are beautiful!

Date of experience: January 3, 2025
Virginia
1 review
0 helpful votes
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Excellent
January 2, 2025

Order delivered as promised, The ring was too large but that was my fault and the necklace was beautiful. Very pleased with my order and will order again.

Date of experience: December 23, 2024
Louisiana
1 review
0 helpful votes
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This ring is nice but runs small.
January 2, 2025

I returned it for a size larger. I generally wear a 5.5 I got the 6 thinking it would fit just right, however it was a tad too tight for me. I returned it for a replacement size 7. I'm awaiting the exchange

Date of experience: December 23, 2024