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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Excellent…. From ordering to receiving my earrings. Beautifully made.
An item I ordered was briefly out of stock, but replenished quickly and received right away with no delay.
PayPal didn't work at checkout. Necklace looks great! Earrings look smaller than expected but are high quality.
I enjoy looking through all the jewelry and finding good buys and enjoy looking at the more expensive pieces. Some I will save for. Being a VIP is definitely worth it. Happy Holidays
Nice selection and sale is going on
Love the earrings. Ordering was easy, arrived quickly, and as depicted on website.
These earrings are versatile. The silver and gold combination makes these earrings suitable for everyday wear or special occasions.
Encountered a slight issue and they were all over it. Thanks
I gave Ross Simmons my email and cell number because Ross represented that I would get $20 off my order wit a coupon code. After multiple attempts, there was no form field to apply the code and now I think Ross took advantage of me.
I love the variety of items and check out was very easy to order
As always when dealing with Ross-Simons, the experience was fast and very easy once I had made my choice. The shipping time much better than I expected this time of year.
Just doesn't look like the picture the stones look very rough doll just not happy
Bought the blue & white diamond earrings and I JUST LOVE THEM. They are the perfect size.
Showed them to my daughter and she was blown away when she saw them. I ended up buying her a pair as a Christmas gift đź’ť. Delivery was quite quick! Ross & Simons certainly has QUALITY jewelry!
I was pleasantly surprised that my purchase arrived in time for Christmas! I was not expecting it to arrive so quickly.
Received bracelet but was very disapointed in the quality of the item. Finish was of poor quality for the price. Returned item per instructions on 12/19. Hope to see it credited ASAP on my credit card so I can go find something else somewhere for my wife for Christmas
Thought I would take a chance on an on-line purchase. Was very disappointed
Very happy with the bulldog pendant I purchased as a Christmas gift... but... it arrived at the eleventh hour -- fortunately in time for Christmas.
Thank you! Very easy to navigate your website... shipment took a little longer than I am used to but bracelets are beautiful!
Order delivered as promised, The ring was too large but that was my fault and the necklace was beautiful. Very pleased with my order and will order again.
I returned it for a size larger. I generally wear a 5.5 I got the 6 thinking it would fit just right, however it was a tad too tight for me. I returned it for a replacement size 7. I'm awaiting the exchange
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always regret when a piece does not meet someone's expectations; we offer 1,000s of pieces in hopes that there is something for everyone. Refunds are processed within 4 business days of receipt by our distribution center. We hope the perfect Christmas gift for your wife was found.