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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
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Very pleased
January 4, 2025

Easy to order, arrived when indicated. Good quality. Will order again in the future

Date of experience: December 25, 2024
Illinois
1 review
0 helpful votes
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Recent purchase
January 4, 2025
Updated review

No issues iordering items, matching earring and pendant in some. Complimenting my bracelets with enamel jewelry bracelets.

Date of experience: December 23, 2024

Lo be the sales and selection
May 8, 2024
Previous review

Lo be the sales and selection

Date of experience: April 27, 2024
Alabama
1 review
0 helpful votes
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Shopping experience is great but quality of diamonds very poor love the design but diamonds are not clear at all

Date of experience: December 24, 2024
Pennsylvania
2 reviews
0 helpful votes
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Earrings
January 3, 2025

Unfortunately one of the earrings won't close properly so I will be returning them.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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I have the same silver initial bead bracelet, and my bestie complimented me on it. I decided to order her one for Christmas with her initial on it...and after a simple experience ordering it online, I received it within 5 days! My friend absolutely LOVES her bracelet! I would highly recommend this, we both love them and the ordering experience was excellent! Thank you!

Date of experience: December 13, 2024
Idaho
1 review
0 helpful votes
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Good
January 3, 2025

I am pleased. Not sure why I have to respond with 50 minimum characters.

Date of experience: December 24, 2024
Ohio
1 review
0 helpful votes
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Earrings
January 3, 2025

I like the products
I have nothing else to say
Blah blah blah blah blah

Date of experience: December 24, 2024
Minnesota
1 review
0 helpful votes
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Late discount
January 3, 2025

I ordered before the $30.00 discount came in the mail 3 days later. Can you offer me that again?

Date of experience: December 24, 2024
Arizona
2 reviews
0 helpful votes
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I love the colors of the stone, the quality is nice. I actually purchased 2 rings and l9ve them both equally.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Gorgeous bracelet & ring
January 3, 2025

My mom loves her gold-plated Byzantine bracelet, and I love my silver ring with gemstones. Great quality and great value. Thank you!

Date of experience: January 3, 2025
Rhode Island
1 review
0 helpful votes
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Nice item, terrible presentation.
January 3, 2025

Although the earrings are very elegant, the packaging and presentation was pitiful. $800 pair of earrings and they come in two small ziplock bags inside a flimsy box. I'm not impressed.

Date of experience: December 24, 2024
Cyprus
1 review
0 helpful votes
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Quick and easy
January 3, 2025

I was able to find exactly what I was looking for and pay for it how I would like to make this Christmas special.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Great for 2nd piercing
January 3, 2025

I have been looking for affordable great quality flatbacks since I got my 2nd piercing. Glad these became available.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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I won't know if she likes it until tomorrow.--------------------------

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Loved the Product BUT…
January 3, 2025

I adore the earring but it is next to impossible to put it on!

I will have to go to a professional and see if they can do it.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Good job
January 3, 2025

Great value and prompt delivery. Love the jewelry. Merry Christmas and a Happy New Year

Date of experience: December 24, 2024
Florida
1 review
0 helpful votes
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East
January 3, 2025

Easy experience and fast shipping. Great selection of beautiful jewelry

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
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Colors
January 3, 2025

Was hoping the Murano necklace would be Christmas colors, was more oranges.

Date of experience: December 24, 2024
Louisiana
1 review
0 helpful votes
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Beautiful baby rattle
January 3, 2025

I ordered this silver rattle for my grand baby and it is beautiful as expected.

Date of experience: December 24, 2024
Connecticut
1 review
0 helpful votes
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Beautiful
January 3, 2025

Loved my ring and the price was awesome will surely be back for more.

Date of experience: December 24, 2024