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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Mixed feelings
January 4, 2025

The sand dollar is very nice. The chain sent for it is terrible. The clasp is very small and extremely difficult to manage. It cannot be opened and closed.

Date of experience: December 25, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful Bracelet
January 4, 2025
Updated review

Excellent variety of jewelry and very affordable prices.and arrived very fast.

Date of experience: December 25, 2024

Beautiful Bracelet
August 5, 2024
Previous review

Very easy. And very nice jewelry. Looks better in person. Very happy with purchase. Thank you, LJ

Date of experience: July 26, 2024
Florida
2 reviews
0 helpful votes
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Good experience
January 4, 2025
Updated review

The gift arrived on time. It was beautiful. My sister loved it

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2024
Barbara J. Ross-Simons Rep
over a year old

We are happy to learn that your gift arrived on time and that you are pleased with your purchase. Thank you for sharing your experience.


Smooth so far
December 25, 2024
Previous review

Smooth so far

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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A very quality piece of jewelry.
January 4, 2025

I think this necklace can be worn with a nice dress or with your jeans. I love the quality of the jewelry at RossSimons. I have purchased several pieces of jewelry and I appreciate the ease of the website. I hope to shop at RossSimons for more years to come.

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Teeny tiny earrings
January 4, 2025

Great design… way too small. Perfect gift for a 12-14 year old

Date of experience: December 25, 2024
Washington
1 review
0 helpful votes
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I have several pairs of their stuff. Quality is good but they are always much smaller than appear... just know that

Date of experience: December 25, 2024
Mississippi
1 review
0 helpful votes
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Beautiful bracelet!
January 4, 2025

Easy ordering on line! Fast shipping! Absolutely beautiful bracelet! Great experience!

Date of experience: December 25, 2024
Ohio
1 review
0 helpful votes
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January 4, 2025

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Date of experience: December 22, 2024
Minnesota
1 review
0 helpful votes
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Love my ring.
January 4, 2025

I will definitely shop again.The ring goes well with my other rings that I wear all the time.

Date of experience: December 25, 2024
Florida
1 review
0 helpful votes
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Very small, good size for a child.
January 4, 2025

I found that the earrings were not as large as I had hoped. However, the return process was very easy!

Date of experience: January 4, 2025
Wisconsin
1 review
0 helpful votes
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Rip off
January 4, 2025

I have the paw bracelet of said real diamonds (chips) and the size is perfect. However I got these earrings - 4 pair mind you, and the paws are so tiny you can barely see them. I have had good jewelry from Ross overs the years but these were ridiculously over priced and have know made me question if I will ever buy from Ross again. Please issue a $200 credit to my account and I will reconsider future buys. This purchase was extremely disappointing. They were gifts so I did not return.

Date of experience: December 25, 2024
Wisconsin
1 review
0 helpful votes
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For our daughter's Wedding Dress
January 4, 2025

Online experience was easy to view options and order. Reasonable cost. Looks beautiful. Delivery notices helpful. Would have preferred an USPS option sending it insured instead of FedEx with signature required. But it all worked out fine.

Date of experience: January 4, 2025
Oregon
1 review
0 helpful votes
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Ordered what my wife saw in a catalog and it was exactly what she asked for. Arrived quickly without any hassle. Have ordered before and will do so in the future.

Date of experience: December 25, 2024
Vermont
1 review
0 helpful votes
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Nice for the price!
January 4, 2025

Delivery was quick, packaging lovely!just fine everything was fine!

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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Signet ring
January 4, 2025

Absolutely love it. Beautiful and amazing quality! Beautiful packaging as well. Highly recommend Ross Simmons.

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Can't Win Them All
January 4, 2025

I was disappointed when I received what was supposed to be a pair of 2 tcw black diamond stud earrings. I expected each earring would be1 ct and of equal size, but the earrings were mismatched in size, and it was hard to believe that the carat weight was accurate. I have returned them for a refund.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2024
Barbara J. Ross-Simons Rep
over a year old

We do appreciate your feedback. We regret to learn of this issue. We have informed our team. A private message has been sent.

Michigan
1 review
0 helpful votes
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Nice products and good shipping!
January 4, 2025

Came quickly, came correct, and are beautiful. No complaints, no comments.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Cutest little Santa hat necklace!
January 4, 2025

This is such a cute little necklace for Christmas. I love it. The chain has an extender which lets you change the length a bit. The pearl is a nice size and the Santa hat is bright and cute. It looks great and stands out on any solid top background. I'll be sad to take it off after Christmas is over! Lol

Date of experience: December 25, 2024
Michigan
1 review
0 helpful votes
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It was wonderful, my husband has purchased Christmas presents from Roos several times in years past.

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Beautiful and festive earrings
January 4, 2025

Ordered them online. They arrived timely and are gorgeous!

Date of experience: December 25, 2024