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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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Florida
1 review
0 helpful votes
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On time and in good condition
January 5, 2025
Updated review

The jewelry arrived in time for Christmas and in good condition! My wife loved it!

Date of experience: December 26, 2024

You don't seem to want to share the delivery date
December 26, 2024
Previous review

You don't seem to want to share the delivery date.

Date of experience: December 16, 2024
Rhode Island
2 reviews
0 helpful votes
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Easy, Efficient Shopping!
January 5, 2025

Shopping on the website was very easy! I found the perfect gift for a special birthday of my best friend which reflected the depth of our friendship perfectly! Gift arrived early and was even more beautiful than I expected.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Jewelry Purchase
January 5, 2025

I was asked to purchase a gift for a friend and saw a lovely necklace for my wife as well. It was a perfect experience shopping at Ross-Simons.

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Very Nice
January 5, 2025

I bought the Garnet heart earrings as a Christmas gift for someone. They were perfect.

Date of experience: December 26, 2024
Louisiana
1 review
0 helpful votes
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Beautiful Byzantine ring
January 5, 2025

Love this ring and it fit perfectly! Would definitely recommend!

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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Drop pearl earrings in 14K gold
January 5, 2025
Updated review

The earrings were a gift for my daughter and she loved them! They are classic and elegant. Very easy to order and they arrived on time.

Date of experience: December 10, 2024

Very easy to navigate the web site
September 25, 2024
Previous review

Very easy to navigate the web site

Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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Love how this bracelet looks
January 5, 2025

Easy ordering and receiving. Very unique style. Live 2 tone jewelry

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
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Sealife Necklace
January 5, 2025

Items arrived in plenty of time for Christmas and were as described in the catalogue. The accompanying
Chain was the right length and there smiles all around!

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Sparkling delight!
January 5, 2025

I've been a Ross-Simons customer for many years and I am always pleased with their service. This Christmas I brought earrings for my daughter which she loved and I am waiting for a necklace that is on back-order. They are very good with keeping you updated on your orders.

Date of experience: December 26, 2024
Minnesota
1 review
0 helpful votes
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Excellent Quick Shipping
January 5, 2025

Received the order in record time. Very happy with my experience.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Lovely and not inexpensive earrings, but the clasp does not function properly. I assume they did not do a test/quality check before shipping. We are returning them. Quite disappointing.

Date of experience: December 26, 2024
Virginia
1 review
0 helpful votes
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Absolutely Beautiful!
January 5, 2025

Earrings just as advertised, gorgeous and well made! Service excellent and delivery fast, also as advertised!

Date of experience: December 26, 2024
Tennessee
1 review
0 helpful votes
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Unique and beautiful design
January 5, 2025

Love my ring! Just beautiful. It sparkles on the right hand.

Date of experience: December 26, 2024
Mississippi
1 review
0 helpful votes
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Daughter's happiness!
January 5, 2025

My daughter's husband died in March. Both were born in Septemeber. The classy blue sapphire ring made her so happy Christmas morning. Than you

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Love it!
January 5, 2025

I was worried it wouldn't look as nice in person. It was exactly as I hoped it would be and the fit is perfect!

Date of experience: December 26, 2024
Louisiana
1 review
0 helpful votes
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Quality product and superbly packaged!

Easy to order. Will Order again.

Date of experience: December 17, 2024
Florida
2 reviews
0 helpful votes
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Christmas gift from my BF.
January 5, 2025

Previous gifts all have been very nice. Quality products. Thank you.

Date of experience: December 26, 2024
Indiana
1 review
0 helpful votes
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Good quality products
January 5, 2025

This is my fourth purchase from you and I have been thoroughly satisfied with each

Date of experience: December 26, 2024
South Carolina
1 review
0 helpful votes
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The company's website is easy to navigate. The company offers a multitude of price and quality levels from which to choose. The pricing is straight forward. I did not order any gemstones, only precious metals. The quality of the items I chose appeared to be very good, but until the jewelry has been worn and cleaned, this is not something that can be known. The gifts I ordered arrived quickly. They were nicely boxed with felt bags inside of the boxes, and the jewelry inside the felt bags. It felt as if there were something very special inside - well done on the part of Ross-Simons. My granddaughters enjoyed opening their jewelry gifts. They were very happy with them.

Date of experience: December 16, 2024
Kansas
2 reviews
0 helpful votes
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They are absolutely gorgeous. I wanted black diamonds set in yellow 14k gold and they are absolutely exquisite! Very, very pleased!

Date of experience: December 26, 2024