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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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But shopping was great, came on time, easy to talk to customer service.
Great sale and discount code. Easy to navigate site using wide selection of filters. Free shipping is a plus!
The braclet was really nice. Good quality and price. However I had to return as it was a gift for my daughter and she didn't like it.
Gift for daughter. She likes her gift. Arrived quickly after order was placed.
I was doing some last-minute ring shopping for a dark blue sapphire-like stone that would compliment my holiday outfit - and of course Ross-Simons had a budget-friendly one that fit the bill!
I'm disappointed with part of my purchase. I thought these earrings were lever bak & they are not. You need to do a better job describing items
Very smooth transaction very satisfied with my gift. I highly recommend to visit the site
Earrings were more thinner than photographed. Recipient did not like the product.
After 24 hours of wearing anklet it broke at the clasp. Please call me at *******167. Thank you
When I ordered this bracelet and personalized name addition, for my grand daughter I did not realize how small it was. As it turned out it was a great look in her.
I ordered two of the black enameled bands. I was very disappointed. They were significantly smaller than the looked in the advertisement.
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If, for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919.
I bought this as a gift for my granddaughter's birthday. Hopefully she will enjoy it!
Unfortunately, the 16-inch necklace chain is too small. The 18- and 20-inch lengths were out of stock for Christmas. The black diamond matches her 3.0 carat earring studs which she loves. The next special occasion she will get a black diamond ring to match the other two pieces of jewelry.
The service of this company is excellent. The products are described adequately with updates on expected date of delivery.
Great experience and price, quality is very good, was a Christmas gift for my wife.
Loved it. Very easy! Found what I was looking for exactly. Price was reasonable. I will order again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn the earring backing was not as expected. Information on the earring backing can be found on the page for the item under Product Details. If you ever have any questions on an item, please reach out to our team. We can be reached 24 hours a day, 7 days a week at (800) 835-0919, or you can email us at customerservice@ross-simons.com. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online, or you can reach out to our team for assistance. We are always happy to assist.