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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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This was a gift
January 7, 2025

My aunt purchased most of her jewelry from RS and she introduced me to RS. I'm so glad she did.

Date of experience: December 28, 2024
Illinois
1 review
0 helpful votes
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A perfect gift for myself
January 7, 2025

I had oromised myself new 14 k golf hoops once I finished shopping for the holidays. I picked these out and they areperfect! A petite huggy style for one hold and one slightly larger for the second. Love the new look & style

Date of experience: December 23, 2024
Tennessee
1 review
0 helpful votes
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Beautiful necklaces
January 7, 2025

My wife likes her necklaces but I had problems figuring out the size to get her if I wanted to keep it a surprise. It would help tremendously if you could tell what size the model has on in the picture for husbands to get an idea what to order. We men are not real good at things like that.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Disappointed with quality and price
January 7, 2025

I purchased a sapphire stud. Generally disappointed with he product given the price.

Date of experience: December 28, 2024
Massachusetts
1 review
0 helpful votes
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Gorgeous ring
January 6, 2025

Beautiful quality ring. So glad I went with Ross Simon instead of Pandora. Quality, service and price were unbeatable! Daughter absolutely loved it!

Date of experience: December 27, 2024
Alabama
1 review
0 helpful votes
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Last minute Christmas shopper
January 6, 2025

I found products I like at a great price. And, I received it before Christmas!

Date of experience: December 17, 2024
New York
1 review
0 helpful votes
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Placed orders on phone. Easy and quick. Ring arrived in 4days. Very pleased with service, packaging and delivery.

Date of experience: December 20, 2024
Georgia
1 review
0 helpful votes
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Beautiful treble ring
January 6, 2025

Purchases from Ross Simon never disappoint. The ring is exactly what was pictured.

Date of experience: December 27, 2024
Mississippi
1 review
0 helpful votes
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Christmas earrings
January 6, 2025

I have ordered before and Ross Simons never lets me down. Good quality items.

Date of experience: December 27, 2024
Florida
2 reviews
2 helpful votes
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I purchased a beautiful ring from the outlet. The price was so reasonable that I lowered my expectations even though it got good reviews. I was astounded at the quality of the stones, unique design and sparkle of the stones. I was so impressed that I ordered the matching earrings. Now I am thinking of ordering the same ring with the rhodolite and garnet stones. Thank you so much!

Date of experience: December 27, 2024
Mississippi
1 review
0 helpful votes
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Great product all the way around
January 6, 2025

My shopping experience couldn't have been any easier from beginning to end. My girl absolutely loved this item, it was a perfect fit. It looks gorgeous on her. The price point was just right as well, making this a great, high quality choice for what I paid. It even arrived in a beautiful wrapping a little early too! I most definitely recommend this product and Ross-Simons for all your jewelry needs…they have never let me down over the many years I have been a customer.

Date of experience: December 25, 2024
Kentucky
1 review
0 helpful votes
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Very pleased with the experience.
January 6, 2025

Great customer service and Sapphire and CZ eternity ring is beautiful. This is a very nice ring, solidly built, highly recommended.

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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Excellent
January 6, 2025

The quality of product and speed of shipment both show the quality of Ross -Simon. I have never been disappointed with this business.

Date of experience: December 27, 2024
Virginia
1 review
0 helpful votes
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Items not as nice as I had hoped.
January 6, 2025

Only one of the items I purchased looked to be of quality. I will be returning the others. Having some difficulty with the process.

Date of experience: December 27, 2024
Tennessee
2 reviews
0 helpful votes
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Bracelet Christmas gift for wife
January 6, 2025

Bracelet was very nice, but too large and clasp needed two people to make it work.

Date of experience: December 27, 2024
Colorado
1 review
0 helpful votes
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I saw a picture of the bracelet and really liked the beauty of it. I had always wanted to try a stretch bracelet and it's far more than I expected. It is comfortable and fits perfectly. I would definitely buy it again.

Date of experience: December 27, 2024
Florida
1 review
0 helpful votes
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My "Go To" Jeweler
January 6, 2025

Ross-Simons has always been my "go to" jeweler. Before I made enough money to shop at Tiffany's, Ross-Simons provided the widest selection of quality products, so that I could always buy my wife beautiful jewelry at whatever price I could afford. Additionally, I could shop the entire selection without going from store to store or from website to website. After I made enough to buy at Tiffany's, I dis buy her some pieces selectively. She has worn the pieces that I bought from Ross Simons at the same time that she wore her Tiffany's pieces. She has received at least as many compliments on her pieces from Ross Simons as she has on her pieces from Tiffany's. I have shopped at Ross-Simons for more than 30 years and now that I am retiring I am only shopping at Ross Simons again. I bought her a very reasonably priced, but beautiful diamond pair of earrings this year for Christmas, and she was thrilled again, without my having to rework our retirement plan..

Date of experience: December 27, 2024
North Carolina
1 review
0 helpful votes
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Great quality, great prices
January 6, 2025

My earrings (drop w/ small dismonds) and the 2-toned byzantine bracelet are both just what I expected. I'm about to learn about your exchange policy because I apparently ordered the wrong size. I love everything I've purchased from you and different items my goddaughter has purchased as gifts to me from your store.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Beautiful ring!
January 6, 2025

Fantastic experience! Wife loved the ring! Great value for the price! Thank you. Good job.

Date of experience: December 27, 2024
New York
1 review
0 helpful votes
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Na
January 6, 2025

It was fine. The quality of the ring was great. Not so much the bracelet and necklace

Date of experience: December 27, 2024