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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Best earrings and bracelet
January 7, 2025

They have the best selection of jewelry and some unusual pieces. Awesome no matter what. Shipping was fast excellent service highly recommend.

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Easy buy not so easy return
January 7, 2025

Was very easy to buy jewelry gift. One of the earing pairs she wanted to return and was an involved process: you have to call customer srv first, complete multiple info fields and put them in right places and then drive to Post Office and mail unless u want to ship without proof

Date of experience: December 28, 2024
Minnesota
1 review
0 helpful votes
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Underwhelmed
January 7, 2025

Product was lighter than I expected for the money. It felt like it was plastic.

Date of experience: December 28, 2024
Washington
1 review
0 helpful votes
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Exactly as ordered
January 7, 2025

It came very quickly and it looks great. I got moissanite earrings with six prongs.

Date of experience: December 21, 2024
Tennessee
1 review
0 helpful votes
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It was good
January 7, 2025

Ordered a ring. Got it in time for Christmas! Wife likes it. Things are good!

Date of experience: December 28, 2024
West Virginia
1 review
0 helpful votes
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Service
January 7, 2025

Loved the bracelet but it's too hard to get on and off. You need a bigger clasp

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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My bracelets
January 7, 2025
Updated review

So far could not be happier. Well crafted and I am sorta picky.

Date of experience: December 28, 2024

Not sure right now
December 28, 2024
Previous review

Not sure right now. Will wait for shipping and product B4 evaluation.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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A great gift
January 7, 2025

I ordered on line which was very easy, something I totally appreciated,
My order arrived on time and my daughter loved the ring! It fit perfectly which is always a plus

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Delivery method
January 7, 2025
Updated review

Delivery method should be chosen before paying with any product, including PayPal …Check out process very confusing … not able to change delivery method if PayPal is selected

Date of experience: December 28, 2024

Check out process very confusing … not able to change...
December 28, 2024
Previous review

Check out process very confusing … not able to change delivery method if PayPal is selected …

Date of experience: December 18, 2024
Tennessee
1 review
0 helpful votes
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Lovely
January 7, 2025

Items were exactly as represented. They were much less expensive than the same items featured on other sellers' sites. They arrived promptly and were expertly packaged for shipping.

Date of experience: December 28, 2024
New York
1 review
0 helpful votes
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Great experience!
January 7, 2025

Merchandise arrived quickly and was stunning! Would buy again

Date of experience: December 28, 2024
Michigan
1 review
0 helpful votes
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Very easy process! Earrings were beautiful and I received my order promptly for the holidays

Date of experience: December 28, 2024
Illinois
1 review
0 helpful votes
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Performance as expected
January 7, 2025

My wife loved the Garnet pendant. It arrived in a timely manner. The packaging was excellent.

Date of experience: December 28, 2024
Washington
1 review
0 helpful votes
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Ruby Diamond Ring
January 7, 2025

Have ordered from Ross Simons alt and everything is exactly the way it looks and great quality.
I have told all my friends and family to buy from Ross Simons.

Date of experience: December 28, 2024
Illinois
2 reviews
0 helpful votes
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Silver heart bracelet
January 7, 2025

Easy and efficient. Lots of items to choose from
Great shopping experience

Date of experience: January 7, 2025
Mississippi
1 review
0 helpful votes
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Thinner than expected.
January 7, 2025

Not what I thought they would be. Much thinner. I bought some monogrammed earrings many years ago from this company and loved them. These, not so much. They are so thin, I am afraid I will break them putting them on.

Date of experience: December 28, 2024
Virginia
1 review
0 helpful votes
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Great customer service
January 7, 2025
Updated review

It was a fine experience. The bracelet was beautiful and my sister loved it.

Date of experience: December 28, 2024

It was a fine experience
December 28, 2024
Previous review

It was a fine experience

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Pink Opal Earrings
January 7, 2025
Updated review

I love these earrings. Pink is my favorite color and with the Rose Gold they are spectacular.

Date of experience: December 28, 2024

Quick for find what I was looking for and order
November 11, 2024
Previous review

Quick for find what I was looking for and order. Easy peasy

Date of experience: November 1, 2024
Georgia
1 review
0 helpful votes
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The package arrived one day late but brought a big smile to my daughter's face when she opened the box. Customer service was very good.

Date of experience: December 28, 2024
Virginia
1 review
0 helpful votes
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Happy
January 7, 2025

Pleased with the product and shipping. It came earlier than expected.

Date of experience: December 28, 2024