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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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High quality earrings that are the perfect size and shape that I was hoping for. I love the push pin flat earring back. It just took me a few minutes to put them in. They are so cute
I really like this ring. However, because I have arthritis in my fingers my knuckles are much larger than the rest of my fingers.
It would be great if you offered half-sizes.
I was looking for a delicate ring to wear on my middle finger next to my wedding set. This is exactly what I wanted. Very beautiful ring at a great price.
The stone pictured was bright and clear. The one I got was dense and dark, almost looked black. The bracelet didn't look gold it looked rose colored. I returned both items
Very disappointed with the necklace. I realize it is "petite" but if the chain was any thinner it wouldn't exist.
I've been debating on getting this blessed mother necklace for myself n when I saw the chain it came on it convinced me to get it! It is just beautiful. Lays flat n I wore it on Christmas Day n gott many complements on it! Love it!
I was watching this necklace with tear drop earrings for a while. It finally went on sale and I grabbed it. Absolutely gorgeous. I think the earrings might be a little heavy, but I haven't worn them for any length of time (yet!).
The ring is really lovely. It looks just like the picture. However I feel the size is running a little small. Will contact customer service after the holidays to see about an exchange. Everything that I have read --ensures for easy exchanges. Thanks for a nice looking product that was super easy to purchase.
I look forward to getting one that fits a little better.
The 14k gold clasp is very nice, the earrings were a little disappointing not as sparkly as pictured
Everything I ordered exceeded my expectations. It was like shopping in a high end jewelry shop but from home.
This is the second time I have purchased from your company for my wife's Christmas I'm very satisfied with the item bought and the fast shipping...Thank You,Mike
I have always had great service & been happy with the quality!
Backing on post earrings did not work. Impossible to get back off. Had to send back for replacement.
It arrived very fast and very well packed. I could order again.
I love my birthstone ring. It's beautiful. The sizing is accurate. I even had to get my nails done a silvery color to go with the icy blue stone. Looks beautiful.
I paid extra for two day shipping. My order was supposed to arrive on 12/21. It supposedly arrived on 12/24, after I had to leave for the holidays. I want a refund of the two day shipping charge.
Earrings are lab grown VS2 clarity and are absolutely beautiful, 1kt total weight, faceted sparkle is gorgeous! The only major issue I have was advertised as being delivered by Christmas, they were not! So I was without a Christmas gift.
The earrings were smaller than I thought they would be. Given the price with man made diamonds I think they were over-priced! The sapphires should be more brilliant also. I asked my wife if she wanted to return them but she keeping them since they were a 45th wedding anniversary/Christmas gift.
Great size and great quality! They also look great from many angle.
Online code application was tricky but I got it. Should be offered on the credit card page.
The bracelet is absolutely beautiful! Very happy with my purchase!
My diamond bangle bracelet came in mail the day before Christmas. I love how it sparkles when I wear it. I'm one very happy customer!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.