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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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One of the links is bent so the necklace doesn't lay quite flat or move as flexibly as it should in that portion.
I've purchased several presents for my wife from Ross-Simmons and we've never been disappointed in the quality of what we received. The speed of the free shipping was fast as well. This is my go-to store for shiny and sparkly gifts.
Ross always delivers, my wife loves everything I have purchased.
You'll b a satisfied customer when purchasing from Ross-Simon.
I ordered a solitaire pendant for my wife 4 days before Christmas and it arrived with time to spare!
Ordered a last minute necklace fro Christmas the week before Christmas - it arrived in time and wrapped and she loved her latest addition to her Jewelry collection from Ross_simons
I knew what I/she would like and R/S had it. To order late and still get by Christmas was terrific
Have ordered previously and received what I ordered with the quality and expedited delivery I expected.
Necklace was a great price for the quality of craftsmanship. My wife was absolutely elated to receive this gift on Christmas morning. I have been purchasing jewelry from Ross Simmons for over 20 years and I've never been disappointed.
Ok it was fine no issues whatsoever wish the chain was longer though
Good quality jewelry for reasonable prices. Been using the chain and bracelets everyday.
Most of the items I have purchased have been beautiful, and service has good. My only suggestion is to quickly let the company know if you have a question.
Bought for my wife as a Christmas present. She loves it! Fits her well, too.
Excellent quality and fast delivery. I've ordered twice and will order again.
These earrings were prettier than pictured and arrived in time for Christmas activities
Ross Simons has a great selection of sterling silver ornaments. The one I selected is beautiful and packaged so nicely. Delivered quickly!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret the issue you had with the necklace. When pieces like this are sold out, and we cannot do an exchange, we do offer a repair from one of our professional jewelers. We do not typically offer discounts on pieces we cannot inspect. We have reached out to assist.