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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Indiana
1 review
1 helpful vote
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Bent link
January 9, 2025

One of the links is bent so the necklace doesn't lay quite flat or move as flexibly as it should in that portion.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2024
Barbara J. Ross-Simons Rep
over a year old

We regret the issue you had with the necklace. When pieces like this are sold out, and we cannot do an exchange, we do offer a repair from one of our professional jewelers. We do not typically offer discounts on pieces we cannot inspect. We have reached out to assist.

Florida
1 review
1 helpful vote
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Great Quality at Reasonable Prices
January 9, 2025

I've purchased several presents for my wife from Ross-Simmons and we've never been disappointed in the quality of what we received. The speed of the free shipping was fast as well. This is my go-to store for shiny and sparkly gifts.

Date of experience: December 30, 2024
Massachusetts
1 review
0 helpful votes
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Very satisfied
January 9, 2025

Ross always delivers, my wife loves everything I have purchased.

Date of experience: December 30, 2024
New Jersey
1 review
0 helpful votes
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Good prices. Fast delivery.
January 9, 2025

You'll b a satisfied customer when purchasing from Ross-Simon.

Date of experience: December 30, 2024
Virginia
1 review
0 helpful votes
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Fast!
January 9, 2025

I ordered a solitaire pendant for my wife 4 days before Christmas and it arrived with time to spare!

Date of experience: December 24, 2024
New Jersey
1 review
0 helpful votes
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Ordered a last minute necklace fro Christmas the week before Christmas - it arrived in time and wrapped and she loved her latest addition to her Jewelry collection from Ross_simons

Date of experience: December 30, 2024
Minnesota
1 review
1 helpful vote
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Looks great on her
January 9, 2025

I knew what I/she would like and R/S had it. To order late and still get by Christmas was terrific

Date of experience: December 22, 2024
South Carolina
1 review
1 helpful vote
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Have ordered previously and received what I ordered with the quality and expedited delivery I expected.

Date of experience: December 30, 2024
Illinois
1 review
1 helpful vote
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Perfect!
January 9, 2025

Order placed just a 4 days before Christmas, was at my door a day and 1/2 later! Gorgeous ring, excellent quality! Thanks so much!

Date of experience: December 23, 2024
New York
1 review
1 helpful vote
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Wow!
January 9, 2025

Excellent quick flawless shipping! Ring was as described and lovely 😍

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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Perfect
January 9, 2025

Happy to say that I love my new ring. Exactly the ring I had been looking for.
Love it.

Date of experience: December 30, 2024
Rhode Island
1 review
0 helpful votes
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Shiny
January 9, 2025

Necklace was a great price for the quality of craftsmanship. My wife was absolutely elated to receive this gift on Christmas morning. I have been purchasing jewelry from Ross Simmons for over 20 years and I've never been disappointed.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Ok
January 8, 2025

Ok it was fine no issues whatsoever wish the chain was longer though

Date of experience: December 29, 2024
Canada
1 review
0 helpful votes
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Good quality jewelry
January 8, 2025

Good quality jewelry for reasonable prices. Been using the chain and bracelets everyday.

Date of experience: December 29, 2024
Tennessee
1 review
0 helpful votes
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Quality Products
January 8, 2025

Most of the items I have purchased have been beautiful, and service has good. My only suggestion is to quickly let the company know if you have a question.

Date of experience: December 29, 2024
Massachusetts
1 review
0 helpful votes
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Impressive
January 8, 2025
Updated review

Bought for my wife as a Christmas present. She loves it! Fits her well, too.

Date of experience: December 25, 2024

Murano Glass Butterfly Pendant
May 16, 2022
Previous review

Murano Glass Butterfly Pendant

Date of experience: May 16, 2022
Texas
2 reviews
0 helpful votes
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Excellent quality
January 8, 2025

Excellent quality and fast delivery. I've ordered twice and will order again.

Date of experience: December 29, 2024
Pennsylvania
1 review
0 helpful votes
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Never have any problems with Ross-Simons shipping. Always receive merchandise promptly.

Date of experience: December 29, 2024
Arkansas
1 review
0 helpful votes
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Beautiful earrings
January 8, 2025

These earrings were prettier than pictured and arrived in time for Christmas activities

Date of experience: December 29, 2024
North Carolina
1 review
1 helpful vote
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Beautiful sterling ornament
January 8, 2025

Ross Simons has a great selection of sterling silver ornaments. The one I selected is beautiful and packaged so nicely. Delivered quickly!

Date of experience: December 29, 2024