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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This was a gift for a wedding day. Took it out of the box the chain was in knots so tight it took forever to undo. Once undone, there was no jump ring for the clasp to attach to. Very disappointing but had to make do because of the circumstances.Not keen on ordering from here again.
I was looking for three stackable rings in different metal colors and saw these. Thought they were cute. They are nice. Glad I ordered.
Very pleased with my purchase. Product is exactly as pictured, arrived when expected and nicely packaged. I hope to get a lot of wear from them.
I loved my ring until having it for about two weeks and I see a part of the wing is fading ALREADY! I know it is gold covered sterling silver, but I am dissatisfied that is started rubbing off.
I was pleased to find my necklace on your site. When I received it, it was all that I expected it to be beautiful. You did have a bracelet that I was very interested in; however when I clicked on it, read oops the item was lost. I would have bought it and still would if it becomes available. Nice experience!
These earrings are stunning. The gold is warm and rich, and the design is even more beautiful in person. They look substantial when you wear them, but are light enough to be comfortable for any length of time. Exceeded my expectations and at a very reasonable price.
I picked this item out of your fall catalog, which gave me several choices to choose from.
Fast shipping, great product at a decent price. Will be ordering again!
I trust Ross-Simons to have good quality jewelry. Not the same confidence with other sites. Ordering was simple and delivery very quick. I would recommend Ross-Simons again and again.
I ordered the signet ring on a Friday afternoon, and received it the next Tuesday with custom engraving. That is crazy fast. The ring was exactly as it appeared and was described.
Very happy
Came quickly well packaged and in a pouch and lovely box. It was a gift for my friend's 80th birthday. She loved it but unfortunately I bought the wrong length beads for her wide neck (16") so I kept it for myself. It looks just like the photo and I plan on wearing it on New Year's Eve.
I ordered a cat pendant, added a 10k chain to wear it. When I opened the box, I was shocked at houw small the pendant was The details were too miniscule to see. Also the chains I ordered were so small that I wasn't sure if I could even open the clasp. Very disappointed as I had been very impressed with the images of the pendant online.
My buy was just what I expected. Very pleased with my selection of fine jewlery.
These gold bangles are pretty and perfect for ladies with small hands. So many bangle bracelets are too large for my hand and are hard to keep on. These bangles, fit my hands and wrist perfectly.
I ordered a ring and it looked exactly like the picture. Very pleased. It also arrived quickly
The flatback earrings were very difficult for me to put in. Out of the 4, one has fallen out and was lost. They are VERY tiny.
Fast delivery and quality product. I wear it almost everyday.
I love every item I have ordered from Ross Simmons!
I especially love a pair of gold earring jackets that will make my diamond solitaires look like they are bezel set.
I bought some sterling silver items as well for every day use. They were beautiful too. I got a ring which was engraved and still got it in record time.
I am so impressed with the quality, pricing and wonderful service of Ross Simmons. I will continue to buy from them in the future and recommend them highly. Their jewelry also makes wonderful gifts.
Quick and easy...except for this review which was a pain. Next time i will delete
It came wrapped in velvet and the set piece shone like diamonds. It was a dazzling Christmas present from my boyfriend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you had with the chain. This certainly isn't the experience we want for you as our customer. We understand this was a gift, but you, or the giftee, may always return anything within 30-days, for a refund or an exchange. Private message sent.