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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Quality and ease of ordering and enjoy sending a quality gift. A little something for yourself also.
Called both customer service numbers and sent an email,but no response
Wonderful customer service beautiful jewelry great quality will buy more
I purchased a pair of fresh water pearl earrings in Japan and lost one of them. I was happy to see that you had a similar pair. Purchase was easy and fast. I only wish I could have purchased just one earring rather than a pair. C'est la vie.
I received the Bali style dragon earrings as a Christmas gift. The earrings are not to heavy to be worn all day. The design is intricate and goes well with casual or dressed up
Easy to order! I received it quickly. It is as described if not prettier!
I ordered the 2-pair set of bow drop earrings which were in ruby and emerald. The size, design are perfect for me, small but with intense color and not gaudy. Highly recommend this set.one pair would easily cost what I paid for 2 pairs!
I was looking online for a birthstone (oval) pendant and found one I liked along with an opal ring on Ross-Simons. I like most of their settings so I purchased both the pendant and the ring.
I was very surprised at how fragile the bracelets are. Just putting them on one of them distorted out
Of shape. I was expecting them to be sturdier than they are.
Great experienced the item delivered in good condition and also delivered safely.
I recently purchased a custom necklace from [Jewelry Company Name], and I couldn't be happier with the experience! From the moment I walked into the store, the staff were incredibly welcoming and knowledgeable. They helped me choose the perfect design that matched my vision and budget. The craftsmanship of the necklace is absolutely stunning—every detail is meticulously crafted, and it truly feels like a one-of-a-kind piece. I've received countless compliments on it! The quality of the jewelry is exceptional, and I can tell that they use only the finest materials. I highly recommend Ross-Simonsfor anyone looking to invest in beautiful, high-quality jewelry. Their customer service is top-notch, and they go above and beyond to ensure their clients are satisfied. I'll definitely be returning for future purchases!"
Quality jewelry at reasonable prices. Delivered before Christmas as promised. Satisfied customer.
Anything from Ross-Simon's is a winner! The craftsmanship and quality of their pieces are outstanding. I am very pleased with my purchases!
This is where companies lose it. I'm happy to provide some feedback but don't task me with writing a forced review. If I can't provide the feedback without writing a review to be posted, that's a problem.
You can see the diamonds, but I LOVE the design. Elegant and noticeable. Love it. I had 2nd doubts when ordering, but it exceeded my expectations.
Fantastic jewelry. Mis calculated my middle finger and reordered different size in some rings
The Gorham cross ornament is absolutely beautiful and the quality exactly as expected.
The bracelet is beautiful. It's for my daughter!s birthday. It's her birthstone. I should have ordered myself one too. I will order again from Ross-Simons when I want more jewelry.
Such lovely items to choose from - beautiful details and exceptional quality. 100% satisfied and happy!😊
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you are having an issue reaching customer service. We are available 24/7 via email or by calling us direct at (800) 835-0919. We have reached out to assist.