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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Although the product was of high quality, it was disappointing that it was not as delicate as the catalog photo.
Great products and so easy to order. I love the fact that you can get items personalized. Excellent quality
Happy to see it on sale! I've been watching the price and once it was on sale, I couldn't resist. Perfect for Valentine's Day!
Very nice ring
Ordering was easy, and even received an email to see if I received my item yet.
This was a gift to my 17 year old granddaughter and she loved her birthday initial necklace.
Shipped fast!
Shopping is easy; and so is the placing of an order. Selection and prices are great.
Shopped for earrings to match other pieces, was attracted to peridot ring while shopping, both pieces are as beautiful as depicted with accurate gem colors and beautiful workmanship in the gold.
Love the beachy beautiful Sterling Silver pieces…I live on an island and they will compliment my tropical style!
I'm a returning customer. Love their products. Easy shopping experience.
The 3.2mm x 24" 14k rope chain is much lighter and less substantial than I am used to. It snags any hair available. It's pretty and well polished, but not what I expected.
Pictures were true to color and size. Good quality and as reasonable as jewelry prices get.
Online purchase. Beautiful selections. Easy ordering process. Prompt delivery.
I'd have liked to see a necklace that was all goldi I upgraded my omega necklace. It's just ok and not the statement I was hoping for.
To many pop-ups to try and upsell me. My 2 star experience is correct. Update: now I'm getting all kinds of spam emails that I never signed up for.
Customer experience is important to us, and we regret that you are not pleased with the offers at checkout. We understand that some of our customers love these special discounts, and others just want to place their orders for what they want with no temptations. We value this feedback and will pass it along to our team. Private message sent.
The necklace feels lightweight yet durable, making it comfortable to wear for extended periods. Whether dressed up for a formal occasion or paired with a casual outfit, it adds a refined touch to any look.
I saw the necklace in your catalog, went online to order it, your website is very easy to use, the necklace was beautiful. I am so happy and have received compliments from lots of people.
Good product and service as usual-25 wonderful years with Ross-Simons!
Fair pricing and ease of search/sort criteria. Was disappointed in the packaging. A very nice wrapping and ribbon, but chain necklace was still in the plastic and just laid carelessly within (not arranged into the clips, etc.)
—- at a steakhouse, you pay for the "sizzle," not merely the steak … —-
No way to discover this until during presentation on Valentine's Day …..
This ring is beautiful and is the perfect wedding band to my Sapphire engagement ring. The delivery was quick and I love my new wedding band!
I like it, but when I try to apply a 25 dollar off code it would not allow me to apply
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We do carry several gold omega necklaces. Type in the words "gold omega necklace" in the search field, and you will see the collection.