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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Texas
1 review
0 helpful votes
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Great Deals
February 18, 2025

Easy ordering and great prices and products. Have shopped here before and will definitely again.

Date of experience: February 8, 2025
Oklahoma
1 review
0 helpful votes
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Great products that look good.
February 18, 2025

Easy to order and arrived on time. No hassles with the order or delivery.

Date of experience: February 8, 2025
Ohio
1 review
0 helpful votes
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Nice jewelry
February 18, 2025

Very nice jewelry got to see many different pictures of different items of jewelry. My wife likes her bracelet and earrings. Will be shopping with you guys again in the near future. Thank you for your time.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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I was not happy about my earrings and necklace
February 18, 2025
Updated review

The earrings looked much bigger on model and the necklace as well. Need to return both, but I am waiting for my bracket that is on back order. To be arriving on the 20th I believe

Date of experience: February 8, 2025

To me hard to order
February 10, 2025
Previous review

I ordered three items. Been waiting for items, then you send email, my bracelet I ordered is back order. This really upsetted me. Why did you wait so long to tell me. I am unhappy for my first order

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Beautiful Bracelet!
February 17, 2025

Received gold bracelet and I was surprise how well it fits and how slim it is. Beautiful and absolutely stunning!

Date of experience: February 7, 2025
Alabama
1 review
1 helpful vote
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Beautiful and Fun Accessory
February 17, 2025

The ring I ordered arrived on time. It is exactly what I expected. The ring is well made, stylish and fun to wear. It was just what I needed to complete the formal look I was aiming for.

Date of experience: February 7, 2025
Nevada
1 review
1 helpful vote
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Love the necklace
February 17, 2025

Beautiful, great quality and arrived quickly. Never disappointed with my orders.

Date of experience: February 7, 2025
Missouri
1 review
1 helpful vote
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Beautiful ring
February 17, 2025

The ring was as pretty as I expected and more than I hoped. The pearl was a substantial size and the black jade lovely. I liked that it had 14 k gold in it. I bought it for a friend and can't wait to see how she likes it I have no doubt that she will.

Date of experience: February 7, 2025
Arkansas
1 review
1 helpful vote
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Perfect gifts!
February 17, 2025

Lovely jewelry, great selection, and great value! Love being able to receive by Valentine's Day!

Date of experience: February 17, 2025
California
2 reviews
1 helpful vote
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The best of many reviewed
February 17, 2025
Updated review

Great product, customer service, and delivery. Made it easy to do business with this company, and everything was in stock in the USA….a big plus!

Date of experience: February 7, 2025

Great selection and pricing
December 12, 2024
Previous review

Great selection and pricing

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Delivery needs work.
February 17, 2025
Updated review

Seamless process. However, ordered an item previously before the deadline for Christmas delivery but did not receive my order till after the promised delivery date. I hope any delivery issues have been rectified. Thank you.

Date of experience: March 7, 2025

Seamless process
December 21, 2024
Previous review

Seamless process.

Date of experience: December 11, 2024
Missouri
1 review
0 helpful votes
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Gold Bangle - Perfect
February 17, 2025

I love Ross Simons and have many pieces. This one is the gold bangle and is perfect for what I was looking for! Casual yet can be classy as well. Thank you for the wonderful products.

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Beautiful experience
February 17, 2025

Easy to use the website to browse at the jewelry selection. Easy ordering & very fast delivery time. My order came & shipped to avoid any
Damage. Great website for shopping!

Date of experience: February 7, 2025
Michigan
1 review
0 helpful votes
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Amber earring clasp
February 17, 2025

The earrings seem to be not made that well. I am going to keep them. The clasp does not close that well. My fear is it will break but I like the style.

Date of experience: February 7, 2025
Oregon
1 review
0 helpful votes
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Love my little 18 carat hoops!
February 17, 2025

Ordering online was a breeze, shipping was fast and I'm loving my new Italian hoops!

Date of experience: February 7, 2025
Maine
1 review
0 helpful votes
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Pretty
February 17, 2025

Love this bracelet! Just watch out for the clasp. I love all the jewelry I've received from Ross-Simons. I do wish they had smaller sizes, as I have tiny wrists.

Date of experience: January 28, 2025
Rhode Island
1 review
0 helpful votes
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Easy to buy, good experience Thank you
The product is beautiful, customer services help to make better decision.

Date of experience: February 11, 2025

Easy to buy, good experience Thank you
February 10, 2025
Previous review

Easy to buy, good experience Thank you

Date of experience: January 31, 2025
Virginia
1 review
0 helpful votes
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Disappointed
February 17, 2025

Was very disappointed with the item I ordered and I returned it.

Date of experience: February 7, 2025
Connecticut
1 review
0 helpful votes
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I have always enjoyed purchasing items at Ross-Simons and will continue to do so!

Date of experience: February 17, 2025
Texas
1 review
1 helpful vote
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Great experience
February 17, 2025

Fast service. Very happy with my purchase. I would purchase again.

Date of experience: February 7, 2025