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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Tennessee
1 review
0 helpful votes
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Found just what I was looking for!
February 19, 2025

I love my new amethyst ring. The quality is just as described.

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
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Great magnetic connectors!
February 19, 2025

I just turned 69, and I have more than a bit of arthritis in my hands. I also wear my nails a little longer, so it's quite a challenge to put on my necklaces. I have several magnet connectors from Ross-Simons that are very useful to me. But the best part is that they adre strong enough to not disconnect easily if I catch the necklace on something, so I never worry about losing my jewelry. I have some that I've been using for years and they are very sturdy. Thank you for providing a quality product at a reasonable price!

Date of experience: February 9, 2025
California
1 review
0 helpful votes
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Stunning
February 19, 2025

The bracelet is exquisite! It is bold and it goes great with the dome ring and earrings. I wore it with all black and it look amazing!

Date of experience: February 9, 2025
Vermont
1 review
0 helpful votes
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Easy ordering on-line, good prices. Items were just as shown online. Beautiful!

Date of experience: February 19, 2025
Texas
1 review
0 helpful votes
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The earrings are even more beautiful than the pictures. I absolutely love them and the quality is top- notch.

Date of experience: February 9, 2025
Mississippi
1 review
0 helpful votes
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Satisfied customer
February 19, 2025

User friendly and very pleased with product. Would definitely order from RS again!

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
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The Best
February 19, 2025
Updated review

I absolutely love love it. This company has the Best products and the prices are great

Date of experience: February 9, 2025

All i can say is what I'm buying is exactly what I...
December 13, 2024
Previous review

All i can say is what I'm buying is exactly what I want

Date of experience: December 3, 2024
Texas
1 review
1 helpful vote
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Broken chain
February 19, 2025

Received necklace. Connector broke first time hooking necklace. I have started return process.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2025
Barbara J. — Ross-Simons Rep
12 months ago

We regret to learn of this issue. This is not the experience we want for our customers. We understand a return has been requested. A private message has been sent.

Ohio
1 review
1 helpful vote
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Great value for jewelry
February 19, 2025

Great site to get jewelry for any occasion and quick turnaround to get your product.

Date of experience: February 9, 2025
New York
1 review
1 helpful vote
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Awesome
February 19, 2025

Always good never worry about my purchases to come on time when confirmations are sent

Date of experience: February 19, 2025
New York
1 review
0 helpful votes
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Satisfactory
February 18, 2025

Merchandise is beautiful, elegant and unique But much lighter than expected.

Date of experience: February 8, 2025
Maryland
1 review
0 helpful votes
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Picture perfect
February 18, 2025

The earrings look exactly as they did on your website. They are beautiful

Date of experience: February 8, 2025
Pennsylvania
1 review
0 helpful votes
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Tiger chain necklace
February 18, 2025

There was a LOT of choices for what I was looking for so that was pretty impressive and made for tough decision which is a good thing.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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My wife loves the beautiful earrings.
February 18, 2025
Updated review

Shopping very user friendly! Product were exactly as described and arrived before Valentine day.

Date of experience: February 13, 2025

Excellent products at fair price
December 21, 2024
Previous review

Very pleased with shopping experience

Date of experience: December 11, 2024
Kentucky
1 review
0 helpful votes
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Hoop earrings
February 18, 2025

Quickly found just what I was looking for. Yes - easily found what I was looking for

Date of experience: February 20, 2025
Arizona
1 review
0 helpful votes
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Not impressed
February 18, 2025

Easy to purchase but was not impressed with the product. Pricey for the product

Date of experience: February 8, 2025
Pakistan
1 review
0 helpful votes
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My overall experience was wonderful and best thing the parcel came before the certain time

Date of experience: February 8, 2025
West Virginia
2 reviews
1 helpful vote
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Perfect
February 18, 2025
Updated review

Lovey jewelry at great price. I will use RS in the future. I have had success with past orders.

Date of experience: February 8, 2025

No problems. It went smoothly and quickly
February 10, 2024
Previous review

No problems. It went smoothly and quickly. The way I like it I

Date of experience: February 10, 2024
Florida
1 review
0 helpful votes
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Ring
February 18, 2025
Updated review

Bought several items from ross-Simmons. Never disappointed

Date of experience: February 8, 2025

Love it
October 26, 2024
Previous review

Love it. My friend loves flamingos

Date of experience: October 16, 2024
Texas
1 review
0 helpful votes
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Beautiful silver bracelet
February 18, 2025

Love the bracelet! Love the locking clasps. Easy to put on and take off.

Date of experience: February 8, 2025