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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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New Jersey
1 review
1 helpful vote
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Ring guards
February 20, 2025

Good experience. Would order from Ross Simon again. I have ordered jewelry in the past and was satisfied.

Date of experience: February 10, 2025
Alabama
1 review
1 helpful vote
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Stretch band
February 20, 2025

Great ring. Sizing was correct and with the stretch was easy to put on and off.

Date of experience: February 10, 2025
Georgia
1 review
0 helpful votes
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Ordering was easy and good delivery
February 20, 2025

Good, better than many other online purchases. Have ordered several times, always a great experience.

Date of experience: February 7, 2025
Ohio
1 review
0 helpful votes
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Shopping was easy and quick. Great layout to find quick gifts.

Date of experience: February 20, 2025
Maryland
1 review
0 helpful votes
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Feedback re heart shaped jewelry box
February 20, 2025

Like the item I waned in black, but would have preferred it in Red. Delivery was efficient.

Date of experience: February 20, 2025
Tennessee
1 review
0 helpful votes
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Incredibly dainty
February 20, 2025

This chain is very dainty- which for the price I paid makes sense. I'm having a hard time keeping the toggle closed so that the chain doesn't fall off.

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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Website ordering difficult.
February 20, 2025

In your catalogues, the silver and gold chains were on one page, pictured next to one another, making it easy to compare and choose. Not so with online ordering

Date of experience: February 10, 2025
New Mexico
1 review
4 helpful votes
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Beautiful, sparkling heart ring
February 20, 2025
Updated review

Yet again, ANOTHER amazing buy from Ross simons! I bought this ring for my mother for valentines Day. It arrived on 2/4/25, and as soon as I saw it shine and sparkle, I immediately gave it to her. She LOVES IT. Even though it's new, I decided to clean all of my mother's rings and WOW, let me tell you, it looked even more gorgeous. She has her own little collection of Ross simons jewelry from me and she says that this heart ring is by far her favorite. Thank you again Ross Simons! You're my go-to jewelry site.

Date of experience: February 4, 2025

I love RS!
November 25, 2024
Previous review

I dont get my jewelry from anywhere else! I get compliments on all of my jewelry from RS

Date of experience: November 15, 2024
Colorado
1 review
0 helpful votes
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Moving around this site sucked. Had to reload, refresh, too often

Date of experience: February 21, 2025
North Carolina
1 review
0 helpful votes
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Fantastic
February 20, 2025

Spectacular fantastic loved it loved it loved it loved it loved it

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect
February 20, 2025

I was looking for an ankle bracelet and found it on your online shopping. It was just what I was looking for.

Date of experience: February 10, 2025
Washington
1 review
1 helpful vote
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Average
February 19, 2025

The Ruby ring I do love. However, the Emerald necklace was an extreme low quality but I don't want to go through the hassle to return.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2025
Barbara J. — Ross-Simons Rep
12 months ago

We always want our customers to be 100% satisfied with their purchases and offer a 30-day money back guarantee. Returns can be initiated by using our easy online return processing. Private message sent.

California
1 review
0 helpful votes
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Quick shipping!
February 19, 2025

I got charged twice but had my bank reverse one. The necklace is beautiful though!

Date of experience: February 9, 2025
Massachusetts
1 review
0 helpful votes
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Quite amazing!
February 19, 2025

No problems yet.Delivery was amazingly fast, and the item lived up to me expectations.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Website image (color) was NOT accurate.
February 19, 2025

They turned out to be a darker red than I expected. I will keep them though.

Date of experience: February 9, 2025
Illinois
1 review
0 helpful votes
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Great product
February 19, 2025

Just what I was looking for….magnetic closures work great

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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Beautiful bracelet!
February 19, 2025

The website is shopper friendly. My order was accurate and arrived quickly. The bracelet that arrived was beautiful!

Date of experience: February 9, 2025
North Carolina
1 review
0 helpful votes
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Nice gift
February 19, 2025
Updated review

Beautiful ring at a great price. It was bought for a gift and it was very well received.

Date of experience: February 7, 2025

Easy process
December 23, 2024
Previous review

Easy process.

Date of experience: December 13, 2024
Michigan
1 review
0 helpful votes
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Very Beautiful
February 19, 2025

Very pleased with the checkout process everything was as expected.

Date of experience: February 10, 2025
Colorado
1 review
0 helpful votes
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Beautiful ring.
February 19, 2025

I got what I was looking for at a good price. I love my new ring.

Date of experience: February 19, 2025