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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Illinois
1 review
0 helpful votes
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I've gotten a few things from Ross-Simons. Always, beautiful jewelry.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Me
February 21, 2025

She was very happy with the bracelet as a gift. Great quality very nice

Date of experience: February 11, 2025
Pennsylvania
1 review
0 helpful votes
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Ring
February 21, 2025

Great easy ordering fast service exactly as described. Will order from again

Date of experience: February 21, 2025
California
1 review
0 helpful votes
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Satisfied customer
February 21, 2025

I've always been happy with my gift purchases. The only flaw is they come with no explanation of what they are ie 14k, akoya pearl, sterling, etc so that the recipient knows what they have

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Not the quality I expected
February 21, 2025

Felt like they were much more flimsy than I expected for $200.00 price tag!.

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Beautiful
February 21, 2025

The ring was beautiful and of good quality but the setting didn't look good on my hand. I returned it.

Date of experience: February 11, 2025
Georgia
3 reviews
0 helpful votes
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Nice product at reasonable price
February 21, 2025

It was easy to locate the product I wanted and the prices were great. Shipping time was good as well. Overall positive experience.

Date of experience: February 11, 2025
Mississippi
2 reviews
0 helpful votes
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Not Happy
February 21, 2025

The ring I ordered looked nothing like the picture and so I was truly disappointed,I have returned the ring and asked for a refund.

Date of experience: February 11, 2025
Colorado
1 review
0 helpful votes
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Don't pay for express delivery
February 21, 2025

I paid extra for express delivery and it didn't come as promised. I emailed to ask for a refund for the extra shipping since it didn't arrive as promised but never heard back.
Other than that the experience was okay.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Worry free and easy.
February 21, 2025

Product was exactly what was promised and arrived as promised.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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My Christmas gifts all arrived on time and were beautiful
February 20, 2025
Updated review

A pleasant shopping experience. Prices were fair. I spent a lot of time choosing my gifts and I was very pleased with the quality. Lots to choose from.

Date of experience: December 10, 2024

Still looking for other cart
December 20, 2024
Previous review

Still looking for other cart

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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My new ring
February 20, 2025

Can't wait to see my new ring. I was looking for a turquoise ring & found just what I liked. Great price & style.

Date of experience: February 21, 2025
Pennsylvania
1 review
0 helpful votes
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Small
February 20, 2025

I expected it to be bigger stones. Very hard to find size so happy with that. Could get bigger but Just can't spend that kind of money with out seeing item first.

Date of experience: February 10, 2025
Connecticut
1 review
0 helpful votes
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Gorgeous!
February 20, 2025

Exactly what I needed, and there it was on your site. It almost oouldn't have been more perfect, but it was even better with a three-inch extender.

Date of experience: February 20, 2025
Florida
1 review
0 helpful votes
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Necklace
February 20, 2025

Arrived early, not a long wait, beautiful packaging and able to use to store necklaces. Looks just like the picture, feels lighter in weight than it looked and small than it looked in picture but love it layered with other small necklaces

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Experience was easy but until I try the ring on I won't be able to give a fair review.

Date of experience: February 10, 2025
South Carolina
1 review
0 helpful votes
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Happy wife, happy life
February 20, 2025

An easy online transaction. Well set up site and system. My wife was thrilled with her necklace. Many thanks.

Date of experience: February 20, 2025
District of Columbia
1 review
0 helpful votes
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Overpriced
February 20, 2025

Somehow, the items looked much more beautiful on the site. I was pretty disappointed with what I received.

Date of experience: February 10, 2025
Maine
2 reviews
0 helpful votes
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Disappointed
February 20, 2025

I ordered a ring and a pair of earrings with the lab created diamonds. I was disappointed with the lack of sparkle from these stones. I returned both.

Date of experience: February 10, 2025
Georgia
1 review
0 helpful votes
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Garnet heart ring
February 20, 2025

Beautiful! I love my new ring! It was better thank I even expected!

Date of experience: February 15, 2025