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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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North Carolina
1 review
0 helpful votes
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Beautiful gift for my lady
February 22, 2025

Haven't had product in hand but all is well so far. The product has arrived and it was fabulous. Good price and appears to be a great value. Thanks for the timely delivery.

Date of experience: February 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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Always my go to jewelry
February 22, 2025

I wanted an affordable gold necklace. I purchased the murano glass heart and earings set. The earings are perfect, the heart pendant is bulky and sloppy ( i took it off), and use the necklace with my own charm...which I love.

Date of experience: February 1, 2025
Alaska
1 review
0 helpful votes
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Not opened
February 21, 2025

Sorry I haven't opened it yet. I am sure it is perfect Thank you

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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I have been looking for a Blue Zircon stone in a quality white gold setting with diamonds on the sides since 2011. Finally found it at Ross-Simons and nowhere else. The reviews were great. And they adjusted the price to match a Valentine's Day special. Instant purchase! It arrived exactly as scheduled with timely delivery confirmation and communication. The presentation of the ring was like it was an Apple Product—EXCEPTIONAL box and style.

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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Great deal
February 21, 2025

I found what I was looking for. Great selection and quick, easy check out.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Shopping was easy and the earrings look exactly like the picture which is rare but no hyp just correct facts

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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Perfectly petit
February 21, 2025

Ordering was quick and easy and delivery was quick. My bracelet is small, but shiny, and works well with my other bracelets, sparkling beautifully. I love it!

Date of experience: February 11, 2025
Arizona
1 review
0 helpful votes
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Bracelet
February 21, 2025

High quality for the price and packaging was very well done.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Small chain for light weight pendants
February 21, 2025

Your quality is what keeps me coming back… not to mention you're comic offerings!
Thank you.

Date of experience: February 11, 2025
Virginia
1 review
0 helpful votes
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Lovely Pearl Necklace
February 21, 2025

This pearl necklace has very nice pearls and the style is different and has potential to add a light weight charm. I added a pearl charm heart for Valentine's Day and it really is pretty. I recommend this necklace for dress or even with jeans and a nice shirt.

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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I've purchased a lot of jewelry from RS. I've always had good experiences even when I've returned items.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Great Customer Service
February 21, 2025

I easily made an online order for a gift. The purchasing process was very straightforward.

Date of experience: February 11, 2025
Alabama
1 review
0 helpful votes
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Just what I wanted
February 21, 2025

Easy to order and delivered on time. Looked at similar items in local jewlery store and the Ross-Simons value was sooooo much bettter. Love it!

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Beautiful
February 21, 2025

All 3 balls of earrings are beautiful! Earring is little heavy but I love it still.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Necklace
February 21, 2025
Updated review

The necklace is for my niece's college graduation in June and she's going to love it!

Date of experience: February 11, 2025

Not as pictured on the website
December 6, 2024
Previous review

I'm trying to return these items on the website but it's not letting me get to my recent orders

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Easy order process
February 21, 2025

Always able to find what I'm looking for women jewelry. Just have to pay attention to the weight of the gold bracelet or stones. The online catalog pictures look larger than the actual items

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
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Beautiful
February 21, 2025
Updated review

I love my new bracelet and the separate special magnet connectors.
There are so many exquisite things on the website and they help you navigate through it all easily. Ordering was also simple. I ordered what should be my size for the bracelet but it is too long. I think that will be a simple fix.

Date of experience: February 11, 2025

Beautiful jewelry and, a great website
November 5, 2024
Previous review

Beautiful jewelry and, a great website. Everything I have purchased has been just perfect!

Date of experience: October 26, 2024
California
1 review
0 helpful votes
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Lots of great rings.
February 21, 2025

I put thin rings in the search and I kept getting necklaces. I tried finger rings and still got necklaces.

Date of experience: February 12, 2025
Barbara J. Ross-Simons Rep
12 months ago

Try entering the search term "rings" first. Then you can narrow your search by selecting the term "bands" from the drop-down box. You will see our band rings offered, in different millimeter widths. Private message sent.

Texas
1 review
0 helpful votes
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Delicate
February 21, 2025

I paired this necklace with my solitaire Lab-created diamond necklace for the layered look. The necklace is delicate and very pretty. The diamonds are spaced along the chain so there is always one showing with my other necklace. I don't have to adjust it like my solitaire. It would be just as pretty alone.

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Silver bracelet
February 21, 2025

I have been customer since 2004, very happy with everything I bought
Great quality, price and service
I highly recommend Ross-Simons

Date of experience: February 11, 2025