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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I ordered the little Opal ring and the Pearl ring. Both are tiny but beautiful and I love them. Love Ross-Simon jewelry. I'll order again.
The color and size of the garnets is perfect. The bracelet looks great on my wrist.
Love my jewelry! I like to buy peridot jewelry in August because it's my birth month
To me the items were a bit disappointing due to their small size. I was expecting the pendant to be bigger. However since they were gifts they were received gratefully
I love my ring. My mom was a regular customer and the quality is still great. Highly recommend!
I love these simple small gold hoop earrings. Great price too.
I'm so satisfied with my purchase! It's very pretty. And it was easy to order and my items got here in a timely manner so I'm very happy!
I was looking at the gold highway ring. One review of the ring mentioned a black enamel ring, another reviewed a necklace. I didn't find any reviews of the ring I wanted to buy on the page where my ring was displayed. Now I understand why. No telling where this review is going to appear.
I love my 2 stack rings. They fit perfectly and look delicate but trendy and stylish. Will consider purchasing other items from this site.
I have bought a lot of jewelry in my lifetime and Ross & Simon's is now my favorite place to shop! Love it
Item ordered one day and received two days later. Could not have asked for more.
I received earrings recently. The gemstones are beautiful. Shopping and shipping was easy. The Earrings arrived on time.
The shopping experience was quick and easy!
Poor picture didn't accurately represent the scale. The earring is so small for the price. I am completely disappointed. And shocked when open the item not even in a box.
I thought the center stone would be larger; I called and you did not have one with a larger stone!
If this is a real ruby, it doesn't look like it. I guess it is a different type of cut than I was looking for.
It's soo small I'm thinking of returning it. 🤔 it looks so much bigger in the pic, the stars are really tiny.
The package arrived and I opened it to see the beautiful Jewelry. I was concerned as to how and what the jewelry would arrive in something like a little plastic packet. No way this is the TOP OF THE LINE.
THANKS FOR MAKING MY VALENTINES DAY GREAT.
M.PEARL TAYLOR
I find it easy to sort & just get to the exact item I am looking for. I have purchased many items from this company & have been very pleased with my purchases
Find another way to ship. It was too slow. USE UPS OR FEDEX. Had to contact Ross Simmons to get tracking number
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.