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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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California
1 review
0 helpful votes
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Beautiful rings
February 22, 2025

I ordered the little Opal ring and the Pearl ring. Both are tiny but beautiful and I love them. Love Ross-Simon jewelry. I'll order again.

Date of experience: February 12, 2025
Florida
2 reviews
0 helpful votes
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Great product
February 22, 2025
Updated review

The color and size of the garnets is perfect. The bracelet looks great on my wrist.

Date of experience: February 12, 2025

Great
August 8, 2022
Previous review

Love my jewelry! I like to buy peridot jewelry in August because it's my birth month

Date of experience: August 8, 2022
Texas
1 review
1 helpful vote
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Shopping experience was A+
February 22, 2025

To me the items were a bit disappointing due to their small size. I was expecting the pendant to be bigger. However since they were gifts they were received gratefully

Date of experience: February 12, 2025
South Carolina
1 review
1 helpful vote
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Beautiful ring
February 22, 2025

I love my ring. My mom was a regular customer and the quality is still great. Highly recommend!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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Beautiful
February 22, 2025

I love these simple small gold hoop earrings. Great price too.

Date of experience: February 12, 2025
Massachusetts
1 review
0 helpful votes
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Perfect
February 22, 2025

It was easy to navigate and a timely delivery. Excellent quality

Date of experience: February 12, 2025
Illinois
1 review
0 helpful votes
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Exactly what I wanted!
February 22, 2025

I'm so satisfied with my purchase! It's very pretty. And it was easy to order and my items got here in a timely manner so I'm very happy!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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Reviews don't match the product
February 22, 2025

I was looking at the gold highway ring. One review of the ring mentioned a black enamel ring, another reviewed a necklace. I didn't find any reviews of the ring I wanted to buy on the page where my ring was displayed. Now I understand why. No telling where this review is going to appear.

Date of experience: February 12, 2025
New York
1 review
0 helpful votes
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Lovely
February 22, 2025

I love my 2 stack rings. They fit perfectly and look delicate but trendy and stylish. Will consider purchasing other items from this site.

Date of experience: February 12, 2025
Maryland
1 review
0 helpful votes
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Bangle bracelet great purchase
February 22, 2025

I have bought a lot of jewelry in my lifetime and Ross & Simon's is now my favorite place to shop! Love it

Date of experience: February 12, 2025
Pennsylvania
1 review
0 helpful votes
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Great customer service!
February 22, 2025

Item ordered one day and received two days later. Could not have asked for more.

Date of experience: February 12, 2025
New Mexico
1 review
0 helpful votes
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Gemstone Earrings.
February 22, 2025
Updated review

I received earrings recently. The gemstones are beautiful. Shopping and shipping was easy. The Earrings arrived on time.

Date of experience: February 12, 2025

The shopping experience was quick and easy!
November 28, 2023
Previous review

The shopping experience was quick and easy!

Date of experience: November 28, 2023
Pennsylvania
1 review
1 helpful vote
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Small.
February 22, 2025

Poor picture didn't accurately represent the scale. The earring is so small for the price. I am completely disappointed. And shocked when open the item not even in a box.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2025
Barbara J. — Ross-Simons Rep
12 months ago

Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.

Florida
1 review
0 helpful votes
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Could have been better
February 22, 2025

I thought the center stone would be larger; I called and you did not have one with a larger stone!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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Not what I expected
February 22, 2025

If this is a real ruby, it doesn't look like it. I guess it is a different type of cut than I was looking for.

Date of experience: February 12, 2025
Florida
1 review
0 helpful votes
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It's soo small I'm thinking of returning it. 🤔 it looks so much bigger in the pic, the stars are really tiny.

Date of experience: February 12, 2025
Georgia
1 review
0 helpful votes
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Beautiful simply beautiful
February 22, 2025

The package arrived and I opened it to see the beautiful Jewelry. I was concerned as to how and what the jewelry would arrive in something like a little plastic packet. No way this is the TOP OF THE LINE.
THANKS FOR MAKING MY VALENTINES DAY GREAT.

M.PEARL TAYLOR

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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Love it
February 22, 2025

Fits great, looks better than picture in magazine. Already had compliments.

Date of experience: February 12, 2025
New Jersey
1 review
0 helpful votes
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Lovely jewelry great prices
February 22, 2025

I find it easy to sort & just get to the exact item I am looking for. I have purchased many items from this company & have been very pleased with my purchases

Date of experience: February 22, 2025
Mississippi
1 review
0 helpful votes
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SHIPPING WAS SLOW
February 22, 2025

Find another way to ship. It was too slow. USE UPS OR FEDEX. Had to contact Ross Simmons to get tracking number

Date of experience: February 12, 2025