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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Never disappointed always very happy with the jewelry pieces
Very disappointed with the ring, with the naked eye it looks like something
From Temu. I will be returning the ring.
I brought the estate ring to my jeweler to look it over and two stones fell out because they were missing prongs. So I had him fix it ASAP because I didn't want more to fall out. I called you and was imformed that you won't pay for the repair. That is wrong! You let the ring leave your company without a proper inspection. Neither of these issues are anything that I would expect from Ross Simons. Thank God my jeweler found the flaws, or the stones would have fallen out while I was wearing it, and they would have been lost! I do expect you will pay for the repair, since I had not even a chance to wear the ring. I await your reply.
Absolutely beautiful! I will totally enjoy wearing these…. Clasp on back needs to fit tighter
I kept looking at the ring I bought.loving the color of the stones. After ordering it, paying for it plus shipping, I was extremely surprised and disappointed when the stones were more pastel colored than pictured! I did not want to pay for shipping it back again so I kept it.
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When I ordered, I had concerns about what I was getting and when. But I really like the piece and it got to me within a few days.
I wish more items showed on a page so you didn't have to keep hitting the button to keep going. Otherwise everything was ok.
YOU SEND TO MANY EMAILS!
Excellent service & good quality jewelry would purchase my jewelry them anytime. They have a great selection.
Shopping was easy and the earrings are gorgeous. The size is perfect and they are highly visible.
They should say when it's not in stock, received an email after making purchase
Ordered 5 different pieces. Had to return 1 bracelet. Very helpful, very polite and very easy return.
Love my bracelet and rings, all in time and good quality! The pearls are perfect and I love the quality.
My online shopping experience was great - fast and easy, and my earrings arrived in a reasonable timeframe. I'm pleased with the quality of the amethyst & tanzanite earrings I purchased - they are beautiful!
The sapphire was not blue as pictured but black. Returned for full refund due to poor quality of stone.
We understand color can be difficult to depict online. This sapphire is an opaque stone that is in a more natural state. You will see characteristics that occur naturally as it does not have the surface polish of a finished, high- polished stone that would increase the price greatly. We see that you have started the return process. Private message sent.
Necklace arrived next day and was beautiful it made for a great day and wonderful gift.
Very fast and easy to order. I needed my products. By Valentine's Day and they met they met my deadline! My wife is very happy. Thank you!
I've ordered many pieces of gorgeous jewelry from Ross Simons and always
More than happy with my selection. As an art to wear designer I love the large selection of unusual designs. Ross Simons is the best!
I am totally satisfied and happy that I purchased this necklace. Always pleased
With all jewelry from Ross Simons Jewelers.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are pleased that you are happy with the service and merchandise. Thank you for being a valued customer.