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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Pennsylvania
1 review
0 helpful votes
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Wonderful
February 24, 2025

I love the earrings. I wear small earrings and they are perfect. I am always perfectly satisfied with dealing with Ross-Simons. They have quality merchandise and the service and delivery are number 1. I always buy my jewelry from Ross when I can afford it.

Date of experience: February 14, 2025
North Carolina
1 review
0 helpful votes
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Happy Diamond Camper
February 24, 2025

Love my lab diamond stud earrings. Planning on buying more soon. Valentine s present from me to me.

Date of experience: February 14, 2025
Georgia
1 review
0 helpful votes
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The flat back earrings were not for me
February 24, 2025
Updated review

If you have long fingernails and average sized earlobes, these are nearly impossible to put on and once they are on, they hang down because the post is too long. Unfortunately, I will be returning.

Date of experience: February 25, 2025

Ross Simon's is always my go-to for beautiful jewelry
February 24, 2025
Previous review

Ross Simon's is always my go-to for beautiful jewelry.

Date of experience: February 14, 2025
New York
1 review
0 helpful votes
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Valentines Gift
February 24, 2025

Gift for my 14 year old granddaughter who now can wear these stud earrings while sleeping thanks to the flat back

Date of experience: February 14, 2025
Virginia
1 review
0 helpful votes
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Marona glass heart pendant
February 24, 2025

The heart necklace is beautiful! Exactly as pictured and described.

Date of experience: February 14, 2025
Washington
1 review
0 helpful votes
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A gift for myself
February 23, 2025

My new ring is beautiful! I love it and the whole experience was easy. Thank you!

Date of experience: February 13, 2025
New York
1 review
0 helpful votes
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Beautiful silver earrings but...
February 23, 2025

One of my earrings that arrived won't clasp shut. I can get them adjusted at the jeweler but disappointing that they came this way.

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
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I love the pendants I ordered, very nice quality
February 23, 2025
Updated review

Overall very happy withe my items & service. Great quality jewelry!

Date of experience: February 11, 2025

Love my earrings!
December 20, 2024
Previous review

My order came in a timely manner and was packaged nice. My earrings are beautiful, thank you

Date of experience: December 10, 2024
Nevada
1 review
0 helpful votes
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Perfect Anniversary Gift
February 23, 2025

The earrings and necklace was exactly as advertised and incredibly beautiful. The shipping time from ordering to delivery was perfect. It arrived beautifully packaged and made an excellent anniversary gift for our anniversary on Valentine's Day.

Date of experience: February 13, 2025
Louisiana
1 review
0 helpful votes
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London blue sapphire
February 23, 2025

A beautiful ring, glad I purchased,great price and great quality

Date of experience: February 13, 2025
Massachusetts
1 review
0 helpful votes
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Stud earrings purchase.
February 23, 2025

Very good experience. Website was easy to follow and made the purchase simple to complete.

Date of experience: February 13, 2025
California
1 review
0 helpful votes
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Great
February 23, 2025

Ez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cuteez and cute

Date of experience: February 13, 2025
District of Columbia
1 review
0 helpful votes
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Earrings were just Too small
February 23, 2025

These earrings were returned. They were way too small. Could barely get them on my earlobes - maybe I have fatter than normal lobes. Diamond and emerald were teeny tiny. Delivery was fast and returning for a refund was super easy

Date of experience: February 13, 2025
Massachusetts
1 review
0 helpful votes
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Tourmaline braclet
February 23, 2025

Love the bracelet for my granddaughter, her birthstone which is hard yo find. Only minus was the matching ring was unavailable. Would love yo have both for her

Date of experience: February 13, 2025
New Jersey
1 review
0 helpful votes
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Great
February 23, 2025

Easy to order, product good, delivery on time**********************************

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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Very elegant
February 23, 2025

Diamond ate true size as stated but very elegant.
Just enough

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
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Love it but...
February 23, 2025

I love the ring I purchased and I used your ring guide. It said size 7, but it is too big for the pinky and just a bit tight for the ring finger. However, I will still wear it on the ring finger. The ring is beautiful!

Date of experience: February 13, 2025
Washington
1 review
0 helpful votes
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Exceeded my expectations
February 23, 2025

Easy to use! Quick turnaround. Ross Simons kept me updated on the status of my order.

Date of experience: February 24, 2025
Texas
1 review
0 helpful votes
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Ross-Simons Always Delivers!
February 23, 2025

I've been a Ross-Simons customer for nearly 50 years! The jewelry I've purchaed is classic, timeless and a part of my daily wardrobe. Now I'm buying jewelry for my granddaughter, who has always loved trying on treasures from Nana's jewelry armoire. Here's to wearing and looking your best!

Date of experience: February 13, 2025
Indiana
1 review
0 helpful votes
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Tiny but lovely
February 23, 2025

I ordered a ruby station necklace and although it has a very fine chain it shows up well and I love it

Date of experience: February 13, 2025