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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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California
1 review
0 helpful votes
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Easy order lovely quality
February 24, 2025

This is my second purchase. I've been thrilled by both. Easy to order quickly received and looks great!

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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I love this company. Great pricing and quick delivery.
February 24, 2025
Updated review

I love this company. Great pricing and quick delivery. I have ordered from them 3 times in the past year. I was satisfied each time

Date of experience: February 19, 2025

Easy to purchase
February 19, 2025
Previous review

Easy to purchase

Date of experience: February 9, 2025
New York
1 review
0 helpful votes
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Golf ribg
February 24, 2025

The ring is pretty, fits well but the 'gold' bends!
I have not squeezed anything with the ring in. Wore it out to dinner and it was bent when I got home.

Date of experience: February 14, 2025
Rhode Island
1 review
0 helpful votes
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Earrings
February 24, 2025

The earrings are nice, but in the picture the silver and gold appeared more shiny. In reality they are dull.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Nice bracelet
February 24, 2025

Wife loves the bracelet. Looks really good and has a nice weight to it.

Date of experience: February 14, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful Jewelry
February 24, 2025

The invitory is unbelievable, every piece is beautiful. I'm so pleased with my orders, I will be ordering again soon.

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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LOVE KNOT RING IN GOLD
February 24, 2025
Updated review

It's very pretty and fits well. What I am disappointed in, is the fact the ring feels hollow and I was not made aware of this until I received the ring. It has no substance to it. I prefer more substantial pieces.

Date of experience: February 14, 2025

IT'S SOMETHING I'VE ALWAYS WANTED!
January 14, 2025
Previous review

I ordered the sterling monogram ring, because I've never had a monogramed ring. It turned out to be beautiful and was sent very quickly, even during the busy holiday rush. It's a gift to me from me and I love it!

Date of experience: January 4, 2025
Illinois
1 review
1 helpful vote
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Rhodolite heart earrings
February 24, 2025

This was my first order with your company. I was very excited to find the Rhodolite heart shaped earrings. Which were perfect for my anniversary this Valentine's Day. The earrings arrived only to pull out of the bag and have the stone falls out! I called CS they were very sorry but, now the earrings are out of stock until March. The item really should have been checked better before sending out to the customer. So disappointed, I'm not sure I will order again. The earrings are beautiful, large and pretty purple/pink color.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2025
Barbara J. — Ross-Simons Rep
12 months ago

We regret the issue with the earrings. We do inspect all pieces for quality before they leave our facility, however, sometimes pieces do get jostled about during shipping. These are beautiful earrings and thank you for your patience as we work to replace them for you. Private message sent.

Florida
1 review
0 helpful votes
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I love the simplistic look of these earrings that work with white and yellow gold jewelry. Comfortable to wear and easy on and off. I would recommend them to everyone.

Date of experience: February 14, 2025
Illinois
2 reviews
0 helpful votes
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Good looking
February 24, 2025

Not bad, I think this purchase was good for the price some minor flaws but it's okay.

Date of experience: February 14, 2025
Maryland
1 review
0 helpful votes
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Good value for rubies
February 24, 2025

Ordered online. Good user interface on Ross-Simmons website.

Date of experience: February 14, 2025
Ohio
1 review
0 helpful votes
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Great products and prices!
February 24, 2025

I've had an excellent experience with all of my Ross-Somons purchases! Unique jewelry at competitive

Date of experience: February 14, 2025
South Carolina
1 review
0 helpful votes
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Granddaughter approved!
February 24, 2025

Purchase for Granddaughter's 18 Birthday- and she approved!

Date of experience: February 14, 2025
Iowa
1 review
0 helpful votes
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Online Jewelry
February 24, 2025

Easy online shopping. Jewelry came as matched as the site picture. Very careful product packaged when opened.

Date of experience: February 14, 2025
District of Columbia
1 review
0 helpful votes
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I ordered the Jewlery, bracelet and earrings from an add on Facebook. The jewlery came being very small for the money.

Date of experience: February 14, 2025
New York
1 review
0 helpful votes
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The earrings are absolutely beautiful!
February 24, 2025

The only thing is, they're a little heavy for my ears. I love them so much that I don't wanna return them.

Date of experience: February 14, 2025
South Carolina
1 review
0 helpful votes
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Better Than What I Expected
February 24, 2025

I love to shop for my wife for any reason and this is a gift for her birthday...the earrings are exquisite.
Great weight great size. This is by far one of my all time favorite purchases.

Date of experience: February 14, 2025
New Mexico
1 review
0 helpful votes
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The pendant is very pretty!
February 24, 2025

I am mostly pleased with my purchase although somewhat disappointed that I cannot remove the pendant from the necklace. I would wear the necklace more if I could wear it on a longer chain.
If I were to oder inthe future I would rethink the length of the chain for a pendant as large as what I ordered.

Date of experience: February 14, 2025
Georgia
1 review
0 helpful votes
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Wife loved it!
February 24, 2025

Easy to purchase and delivered quickly. My wife grabbed it and put it on immediately. She loved it!

Date of experience: February 14, 2025
Mississippi
1 review
0 helpful votes
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Earrings
February 24, 2025

I wore a pair of gold ball 12mm for 25 years. I lost one and never could find one that size until now. Thank you I love them. Will be ordering a 2nd pair soon.

Date of experience: February 24, 2025