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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Ordering was so easy. And the earrings are beautiful!
Would definitely buy from them again!
The necklace I received does not feel worth the price, it feels/looks kinda cheap. Unfortunately quality isn't what it use to be. The ring is great and is completely worth what I paid. Shipping was good, no issues with that.
Not sure if I'll be buying jewelry again from RS.
My daughter was happily surprised at how beautiful the jewelry looks on. Made the special day that more special! Quick and easy to access and purchase!
I just needed a simple item (a necklace extender), but I am always happy with the quality and value of my purchases from Ross-Simons.
Fast delivery and nicely packaged. Love silver and gold together, goes with everything.
Bought for my daughter's birthday and was very pleased with purchase.
It appears cheap. The gold is too yellow. The order took much longer than expected. I guess it came directly from China. I plan to return the item.
I was happy the delivery was quick. I want to wear the pieces on my next vacation. The jewelry was lively.
I would order more things from you.
I was very satisfied with the delivery and I was very happy with the ring cross and necklace.
Ordering and delivery was smooth. Bracelet looks great on me
I wanted something that could hold a charm. Found the perfect thing on this website. Shipping was fast. Overall a great experience.
Unfortunately, the twisted gold hoop earrings were not what I expected. The picture was very misleading. The earrings were thin, flimsy and way overpriced. I returned them today.
I'm glad it arrived safely and no one grabbed it from my mailbox. I wish you had an alternate "From" Label to keep the contents unknown. Jewelry is as described. Love the pieces I purchased.
I couldn't be happier with the ring! It is so sparkly and makes a fun statement! I love it. I may purchase the matching bracelet!
I found the ring I wanted here. The price was good. Shipping was okay. I didn't know that it was going to be shipped via USPS ground. Other than that, I am very happy.
Bought the gold and silver clasp for my necklace and it works perfect! No more struggling to find the clasp on my necklace!
Ordered for my daughters b-day, expedited quickly,
Nice gift boxes, she loved them 💕
It took me five times to check out it refused to take the credit card and didn't have a clear error message on what was wrong this was the last attempt I was really disgusted
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Our goal is a smooth checkout experience; we appreciate your persistence in placing your order. Please always give us as much detail as possible so our team can work to fix any issues. How are you shopping? Desktop, Tablet, or Cell Phone. What browser are you on? If you get an error code, please scroll to the bottom of the page and share the SR# with us. The more we know, the more we can make the experience better for all. Private message sent.