Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

Instant Feedback

73,869 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Beautiful!
April 1, 2025

Ordering was so easy. And the earrings are beautiful!
Would definitely buy from them again!

Date of experience: March 22, 2025
Maryland
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Happy
April 1, 2025

From ordering to receiving it was easy and expedited. I would definitely order again. The ring was a it was described.

Date of experience: April 1, 2025
Wisconsin
1 review
0 helpful votes
Follow Jacqueline C.
Unfollow Jacqueline C.
Share Review
Report Review

Just okay
April 1, 2025

The necklace I received does not feel worth the price, it feels/looks kinda cheap. Unfortunately quality isn't what it use to be. The ring is great and is completely worth what I paid. Shipping was good, no issues with that.
Not sure if I'll be buying jewelry again from RS.

Date of experience: March 22, 2025
Florida
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Amazing birthday gift
April 1, 2025

My daughter was happily surprised at how beautiful the jewelry looks on. Made the special day that more special! Quick and easy to access and purchase!

Date of experience: March 29, 2025
Maryland
1 review
0 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Share Review
Report Review

Quality and value
April 1, 2025

I just needed a simple item (a necklace extender), but I am always happy with the quality and value of my purchases from Ross-Simons.

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
Follow Sommer J.
Unfollow Sommer J.
Share Review
Report Review

I love it
April 1, 2025

I love this bracelet it seems to be stronger than other items i have ordered that broke quickly

Date of experience: March 22, 2025
Arizona
1 review
0 helpful votes
Follow Susie H.
Unfollow Susie H.
Share Review
Report Review

Fast delivery and nicely packaged. Love silver and gold together, goes with everything.

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Share Review
Report Review

40th Birthday
April 1, 2025

Bought for my daughter's birthday and was very pleased with purchase.

Date of experience: March 22, 2025
Alabama
1 review
0 helpful votes
Follow Barbara G.
Unfollow Barbara G.
Share Review
Report Review

Disappointing
April 1, 2025

It appears cheap. The gold is too yellow. The order took much longer than expected. I guess it came directly from China. I plan to return the item.

Date of experience: March 22, 2025
Ohio
1 review
0 helpful votes
Follow Molly B.
Unfollow Molly B.
Share Review
Report Review

Traveling retiree
April 1, 2025

I was happy the delivery was quick. I want to wear the pieces on my next vacation. The jewelry was lively.

Date of experience: March 22, 2025
Rhode Island
1 review
0 helpful votes
Follow Lorraine C.
Unfollow Lorraine C.
Share Review
Report Review

I would order more things from you.
I was very satisfied with the delivery and I was very happy with the ring cross and necklace.

Date of experience: March 22, 2025
Georgia
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Was too tiny, but still good
April 1, 2025

Ordering and delivery was smooth. Bracelet looks great on me

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Share Review
Report Review

Lovely chain
March 31, 2025

I wanted something that could hold a charm. Found the perfect thing on this website. Shipping was fast. Overall a great experience.

Date of experience: March 21, 2025
Illinois
1 review
0 helpful votes
Follow Regina S.
Unfollow Regina S.
Share Review
Report Review

Shopping was easy.
March 31, 2025

Unfortunately, the twisted gold hoop earrings were not what I expected. The picture was very misleading. The earrings were thin, flimsy and way overpriced. I returned them today.

Date of experience: March 21, 2025
Virginia
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Share Review
Report Review

Easy purchase
March 31, 2025

I'm glad it arrived safely and no one grabbed it from my mailbox. I wish you had an alternate "From" Label to keep the contents unknown. Jewelry is as described. Love the pieces I purchased.

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
Follow REBECCA A.
Unfollow REBECCA A.
Share Review
Report Review

Gorgeous ring
March 31, 2025

I couldn't be happier with the ring! It is so sparkly and makes a fun statement! I love it. I may purchase the matching bracelet!

Date of experience: March 21, 2025
Oregon
1 review
0 helpful votes
Follow Stewart B.
Unfollow Stewart B.
Share Review
Report Review

I found the ring I wanted here. The price was good. Shipping was okay. I didn't know that it was going to be shipped via USPS ground. Other than that, I am very happy.

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
Follow Sandie F.
Unfollow Sandie F.
Share Review
Report Review

Perfect fix
March 31, 2025

Bought the gold and silver clasp for my necklace and it works perfect! No more struggling to find the clasp on my necklace!

Date of experience: March 21, 2025
Nevada
1 review
0 helpful votes
Follow Samantha P.
Unfollow Samantha P.
Share Review
Report Review

Ordered for my daughters b-day, expedited quickly,
Nice gift boxes, she loved them 💕

Date of experience: March 21, 2025
Montana
2 reviews
1 helpful vote
Follow Charlene S.
Unfollow Charlene S.
Share Review
Report Review

It took me five times to check out it refused to take the credit card and didn't have a clear error message on what was wrong this was the last attempt I was really disgusted

Date of experience: March 31, 2025
Barbara J. — Ross-Simons Rep
11 months ago

Our goal is a smooth checkout experience; we appreciate your persistence in placing your order. Please always give us as much detail as possible so our team can work to fix any issues. How are you shopping? Desktop, Tablet, or Cell Phone. What browser are you on? If you get an error code, please scroll to the bottom of the page and share the SR# with us. The more we know, the more we can make the experience better for all. Private message sent.