On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The ring seems to be a good quality but smaller than it appeared in ad.
I contacted them prior to making the purchase. They responded to my question
Free shipping is awesome, fun to browse website. I am a repeat customer.
Great prices, great quality and service. Happy with purchase. Have bought from them before and never been disappointed.
Great selection, good prices. Have purchased from them before and have never been disappointed.
Received jewelry in great condition just as described. Received in a timely manner.
Website was easy to use and I got my order within two days. The necklace arrived exactly as advertised and looks great
Easy to use and not confusing on payment
I called Customer service about returning this ring. The ring was a total disappointment but the lady on the other end was supreme.
Thank you for the beautiful heart necklace and customer service!
Love all the great jewelry at Ross Simons and Affirm!
The ring is lovely. It replaces one I lost. I am very pleased with the design.
I saw this item a few months ago and I am thrilled that is was on sale and still available!
Everything was absolutely perfect they treated me so great.
Love the pieces and delivery was super fast! I can't wait to wear all of them.
Made well, fits well, and feels good! I would highly recommend this ring! The Ross – Simmons jewelry is exquisite!
No problems and very fast delivery. Earrings were nicely packaged in a soft pouch within a box.
Shopping on line with Ross Simon's was easy, quick and delivery fast and efficient.
Great experience! I'm a returning customer and will return again.
The website is user friendly and has a good selection. The ring I ordered for my granddaughter was very well made.
The website is easy to navigate through.
I am very happy with my new ring. I have made purchases in the past and have always been pleased with Ross- Simons
Because I knew what I wanted I had no trouble finding out shopping was easy abdominal quality is excellent
Shopping was easy because I receive your flyers
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members