business logo of Ross-Simons

Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,500 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,189
value
50
shipping
48
returns
25
quality
9,868
This company responds to reviews on average within 2 days

Instant Feedback

55,587 reviews
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star
Rhode Island
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Send Message
Share Review
Report Review

Shiny
January 9, 2025

Necklace was a great price for the quality of craftsmanship. My wife was absolutely elated to receive this gift on Christmas morning. I have been purchasing jewelry from Ross Simmons for over 20 years and I've never been disappointed.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Send Message
Share Review
Report Review

Very nice
April 16, 2025

Great experience nice bracelet I purchased for my daughter and myself. Very pretty the overlay gold in the back could've been a little more smoother looking but other than that very nice.

Date of experience: April 6, 2025
Arizona
1 review
0 helpful votes
Follow CAMILLE D.
Unfollow CAMILLE D.
Send Message
Share Review
Report Review

Lovely as usual
January 17, 2025

So far, every time I needed a gift, I could turn to Ross-Simon. They have a huge selection with very reasonable prices. I am always excited when I receive my package and once I open the box, I am so happy to wear my jewelry that instant. I also get lots of compliments on the uniqueness of my jewelry and the gifts I have given. I am never disappointed. Thank you.

Date of experience: January 6, 2025
Ohio
2 reviews
0 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Send Message
Share Review
Report Review

Too Big
February 13, 2025

The ring was beautiful but way too big so I returned it and will do a better job of measuring before I order a new one.

Date of experience: February 13, 2025
Wisconsin
1 review
0 helpful votes
Follow Eldon K.
Unfollow Eldon K.
Send Message
Share Review
Report Review

Jewelry shopping made easy!
February 23, 2025

An unending selection and a wide price range of everything jewelry. You'll always find what your looking for at Ross-Simons, a great web site for shopping.

Date of experience: February 13, 2025
Florida
1 review
0 helpful votes
Follow JUDITH A.
Unfollow JUDITH A.
Send Message
Share Review
Report Review

Love the Jewelry
March 17, 2025
Updated review

Such a pleasure ordering from your catalogue. I love the ease of choosing beautiful jewelry. If I had any questions the answers were easy to find.

Date of experience: March 20, 2025

All the items look beautiful
November 4, 2024
Previous review

All the items look beautiful. It is easy to enlarge an item. Description is very
Clear and detailed. Love looking through each item. Great quality.

Date of experience: October 25, 2024
Arkansas
2 reviews
0 helpful votes
Follow Janeen F.
Unfollow Janeen F.
Send Message
Share Review
Report Review

Great item!
April 2, 2025

Purchased extender chains for my cross necklace...now I can put it directly over my head! Thank you for having this item available and so reasonably priced.

Date of experience: March 23, 2025
Wisconsin
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Send Message
Share Review
Report Review

Rip off
January 4, 2025

I have the paw bracelet of said real diamonds (chips) and the size is perfect. However I got these earrings - 4 pair mind you, and the paws are so tiny you can barely see them. I have had good jewelry from Ross overs the years but these were ridiculously over priced and have know made me question if I will ever buy from Ross again. Please issue a $200 credit to my account and I will reconsider future buys. This purchase was extremely disappointing. They were gifts so I did not return.

Date of experience: December 25, 2024
Connecticut
1 review
0 helpful votes
Follow Patricia C.
Unfollow Patricia C.
Send Message
Share Review
Report Review

Spur of moment
March 23, 2025

The magnetic clasps ad appeared on my newsfeed. I have increasing limited mobility and vision as I age and am unable to mange the clasp on my necklaces. This seemed like a perfect solution. I also,have a nickel allergy which gives me contact dermatitis so I cannot wear anything other than gold. So these were the best thing! Now I can wear my loved necklaces with ease

Date of experience: March 13, 2025
California
1 review
0 helpful votes
Follow ingrid d.
Unfollow ingrid d.
Send Message
Share Review
Report Review

Exchange
January 17, 2025

Not able to close the clasp by myself. Have returned item for an exchange. Not happy that you don't give me credit on my credit card for the difference...only a gift card. Forces me to buy something else!

Date of experience: January 6, 2025
Virginia
1 review
0 helpful votes
Follow Marie N.
Unfollow Marie N.
Send Message
Share Review
Report Review

Beautiful ring
January 19, 2025
Updated review

I have never had a problem with Ross Simons. I have ordered several pieces of jewelry from them and every time, the product was exactly as described. The jewelry is beautiful and I have never had any problems. I highly recommend them for beautiful jewelry.

Date of experience: January 9, 2025

I love all the pieces that I have bought from Ross...
August 20, 2023
Previous review

I love all the pieces that I have bought from Ross Simons.

Date of experience: August 20, 2023
Florida
1 review
1 helpful vote
Follow Jeffrey S.
Unfollow Jeffrey S.
Send Message
Share Review
Report Review

Great Quality at Reasonable Prices
January 9, 2025

I've purchased several presents for my wife from Ross-Simmons and we've never been disappointed in the quality of what we received. The speed of the free shipping was fast as well. This is my go-to store for shiny and sparkly gifts.

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
Follow Ann S.
Unfollow Ann S.
Send Message
Share Review
Report Review

Faulty clasp
March 17, 2025

Very pretty, but they had to be replaced. Wore them around the house for a day and had one just fall out. After a long search, finally found it and noticed the clasp was faulty. Customer service is exchanging for a new pair, but it doesn't inspire much confidence. Expected a higher quality product.

Date of experience: March 7, 2025
Alabama
1 review
0 helpful votes
Follow Rebecca P.
Unfollow Rebecca P.
Send Message
Share Review
Report Review

Gorgeous!
December 29, 2024

I received this ring for Christmas. Absolutely stunning! It is truly one of the most beautiful pieces of jewelry I own. Contrary to most, this ring looks just like the pictures. Definitely worth every penny! I am so pleased with it! I also enjoyed the 30 dollar off welcome code!
So excited about my purchase! You should buy this one! Not one single regret!

Date of experience: December 29, 2024
Alabama
1 review
0 helpful votes
Follow Fred W.
Unfollow Fred W.
Send Message
Share Review
Report Review

Mixed up
March 21, 2025

Easy, great.CS IS GREAT
But ordered a item, got a similar item but my item. Cs re shipped
Supposedly correct item, still got wrong item. Ie ordered item in silver, keep receiving gold.
Finally this time a charm for the right item and they tried hard to insure my anniversary wasn't ruined.
Frustrating. But thank you cs for understanding and making it happen

Date of experience: March 23, 2025
Connecticut
1 review
0 helpful votes
Follow Roberta A.
Unfollow Roberta A.
Send Message
Share Review
Report Review

Disappointed in item ordered.
March 29, 2025

I ordered a gold ring with aquamarine stone for my teen-age granddaughter. I based my selection on the style, price within my budget & images of a model wearing the ring. I was very disappointed in the size of the ring & I don't think it is accurately portrayed on the website. The ring I received would be appropriate for an infant or toddler. On the plus side, the ordering & shipping was very good.

Date of experience: March 19, 2025
New York
1 review
0 helpful votes
Follow CAROLYN O.
Unfollow CAROLYN O.
Send Message
Share Review
Report Review

Simply Beautiful!
February 9, 2025

The pink topaz and sapphire flower charm is really very pretty. It will go on my paper clip necklace with a few other charms. I am very happy with this purchase.

Date of experience: January 30, 2025
California
1 review
0 helpful votes
Follow Rhett C.
Unfollow Rhett C.
Send Message
Share Review
Report Review

Great jewelry
March 17, 2025

Great website great prices, my wife loves her new jewelry. Looking forward to purchasing more in the future!

Date of experience: March 17, 2025
North Dakota
1 review
0 helpful votes
Follow Nicki E.
Unfollow Nicki E.
Send Message
Share Review
Report Review

Beautiful jewelry at a great price!
March 11, 2025

This was my first order with Ross & Simon's. I found 2 beautiful, unique, meaningful rings at a great price. I was kept up to date throughout the shipping process.

Date of experience: February 15, 2025
Florida
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

Good, but could be better.
December 25, 2024

Need to offer "cross products" on your website. For example, when buying a necklace it would be useful to provide a link to matching earrings rather than make me scroll through God knows how many items to find them.

Date of experience: December 25, 2024