Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Shelia H.
Unfollow Shelia H.
Share Review
Report Review

Beautiful Cross
May 9, 2025

I received my cross from you and I absolutely love it! It was shipped quickly.

Date of experience: April 29, 2025
Virginia
1 review
1 helpful vote
Follow Beth M.
Unfollow Beth M.
Share Review
Report Review

Never again
May 9, 2025

Poor quality of product. I am disappointed in the entire experience.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2025
Barbara J. — Ross-Simons Rep
9 months ago

We appreciate you sharing your experience. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. You may return anything you do not love within 30-days of purchase, by using our easy online return processing. Private message sent.

Massachusetts
1 review
0 helpful votes
Follow Sherri K.
Unfollow Sherri K.
Share Review
Report Review

Great shopping experience
May 9, 2025

Shopping online was very easy and the product arrived very quickly and was exactly as pictured and described. My only complaint is that the bracelet is very hard to put on. The clasp opening is very tight and it makes it hard to put the bracelet on alone.

Date of experience: April 29, 2025
Alabama
1 review
0 helpful votes
Follow Suezy P.
Unfollow Suezy P.
Share Review
Report Review

More than perfect!
May 9, 2025
Updated review

I've always wanted a gold filigree ring... in what I call a cigar band ring... and VOILA! You had one in your inventory in my size! Yes, it came and I haven't taken it off since. It's beautiful. I had a silver one years ago... my sister kept asking me for it so one day I gave it to her. I always missed it but knew if I replaced it, it would be gold. It happened to be on sale too, which was an aded bonus. One more thing... I just love how your jewelry comes in their own black box with a pull-out drawer containing the item, which is also in it's own soft cloth purse for great storage. (the extra mile... a very nice touch!)

Date of experience: April 29, 2025

I was waiting for my emerald ring to arrive so I could...
April 29, 2025
Previous review

I was waiting for my emerald ring to arrive so I could make sure size 7 fit... it fit perfectly. I love this filigree ring and was keeping my fingers crossed you'd have it is size 7. Yea! Thank you so much

Date of experience: April 19, 2025
Michigan
1 review
0 helpful votes
Follow Annemarie K.
Unfollow Annemarie K.
Share Review
Report Review

Earrings 2 Tone Twisted Hoops
May 9, 2025

These 2 tone twisted hoops are just w h at I wanted ar a very reasonable price. I didn't want to purchase the g e 14 k gold ones because of the price. These seem to be well made with sterling silver and gold overlay. Thank You Riss Sim ons

Date of experience: April 29, 2025
Michigan
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review

First time customer.
May 9, 2025

Have visited this site many times. I made my first purchase in April. It was extremely easy to process the purchase and pay. The necklace I purchased is as nice as it was presented. I'm sure this won't be my last purchase from Ross-Simons.

Date of experience: April 29, 2025
Georgia
1 review
0 helpful votes
Follow Kristina L.
Unfollow Kristina L.
Share Review
Report Review

Very nice
May 9, 2025

Beautiful sterling cuff, showy, just like I like. Only negative: it seems a bit thin. Hope it's not fragile, we'll see when I wear it.

Date of experience: April 29, 2025
Ohio
1 review
0 helpful votes
Follow Steven D.
Unfollow Steven D.
Share Review
Report Review

Tell Everyone about Products
May 9, 2025

Outstanding Service and product is outstanding. I will share my experience with my friends 🧡

Date of experience: April 29, 2025
Pennsylvania
1 review
0 helpful votes
Follow Doreen K.
Unfollow Doreen K.
Share Review
Report Review

Easy
May 9, 2025

No issues with ordering process thank you for checking on it

Date of experience: April 29, 2025
Connecticut
1 review
0 helpful votes
Follow Nicole V.
Unfollow Nicole V.
Share Review
Report Review

Sonny
May 9, 2025

Sweet charm for my daughter's son my grandson, Sonny thanks

Date of experience: April 29, 2025
Texas
1 review
0 helpful votes
Follow Dwaine H.
Unfollow Dwaine H.
Share Review
Report Review

Once located, I found it difficult to relocate when I wanted to purchase. Could have been an oversight on my part and competitive interference.
The purchasing process seemed a little clumsy; however, what I want and what my computer interjects are not always the same. It all worked and I am happy with the outcome.
Thank you.

Date of experience: April 29, 2025
Alabama
1 review
0 helpful votes
Follow R H.
Unfollow R H.
Share Review
Report Review

Wearable and sleek
May 9, 2025

Accurately pictured. Lightweight and versatile. Pleased with quality and speed of shipping

Date of experience: April 29, 2025
Pennsylvania
2 reviews
0 helpful votes
Follow PATRICIA M.
Unfollow PATRICIA M.
Share Review
Report Review

Fast service
May 9, 2025
Updated review

As long as the two items I bought don't turn anybody's skin green or cause any irritation, I'll say my shopping experience was great!

Date of experience: April 29, 2025

Easy to order
April 28, 2025
Previous review

Easy to order. Hope your product doesn't have any deflects!

Date of experience: April 18, 2025
Arizona
1 review
0 helpful votes
Follow Lucinda K.
Unfollow Lucinda K.
Share Review
Report Review

Green
May 8, 2025

Jewelry is beautiful, just like advertising, the colors were very dramatic, have being getting a lot of complaints, and I enjoy wearing them and the others I have purchased before.

Date of experience: April 28, 2025
Georgia
1 review
0 helpful votes
Follow Allison P.
Unfollow Allison P.
Share Review
Report Review

Poor quality
May 8, 2025

Looks very cheap like something you would buy on $2 dollar shelf.

Date of experience: April 28, 2025
Texas
1 review
1 helpful vote
Follow Emily B.
Unfollow Emily B.
Share Review
Report Review

Love it.
May 8, 2025
Updated review

Great ring, fits perfectly. Came on time. Thank you so much.

Date of experience: April 26, 2025

Wonderful
April 28, 2025
Previous review

Wonderful. Thanks.

Date of experience: April 18, 2025
California
1 review
1 helpful vote
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

Love them all!
May 8, 2025

My purchases are all gifts but I think they will be loved! Great value. Pretty jewelry

Date of experience: April 28, 2025
California
1 review
1 helpful vote
Follow Adrienne I.
Unfollow Adrienne I.
Share Review
Report Review

Have been turning to Ross-Simon's more frequently for my jewelry purchases due to the quality of their products and service.

Date of experience: April 28, 2025
Maine
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Love my necklace!
May 8, 2025
Updated review

Very unique products, great ship time, I'll be shopping here again! Very very happy!

Date of experience: April 28, 2025

When shopping online I found it difficult to find the...
April 28, 2025
Previous review

When shopping online I found it difficult to find the items I was looking for as there a no style #'s or names.

Date of experience: April 18, 2025
Virginia
1 review
0 helpful votes
Follow Deborah F.
Unfollow Deborah F.
Share Review
Report Review

Legendary Fantastic Service
May 8, 2025
Updated review

30 year customer- always the BEST. Thirty year year customer with beautiful pieces of jewelry and wonderful customer service.

Date of experience: April 28, 2025

Always the best!
March 19, 2025
Previous review

Always the best!

Date of experience: March 9, 2025