Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my cross from you and I absolutely love it! It was shipped quickly.
Shopping online was very easy and the product arrived very quickly and was exactly as pictured and described. My only complaint is that the bracelet is very hard to put on. The clasp opening is very tight and it makes it hard to put the bracelet on alone.
I've always wanted a gold filigree ring... in what I call a cigar band ring... and VOILA! You had one in your inventory in my size! Yes, it came and I haven't taken it off since. It's beautiful. I had a silver one years ago... my sister kept asking me for it so one day I gave it to her. I always missed it but knew if I replaced it, it would be gold. It happened to be on sale too, which was an aded bonus. One more thing... I just love how your jewelry comes in their own black box with a pull-out drawer containing the item, which is also in it's own soft cloth purse for great storage. (the extra mile... a very nice touch!)
I was waiting for my emerald ring to arrive so I could make sure size 7 fit... it fit perfectly. I love this filigree ring and was keeping my fingers crossed you'd have it is size 7. Yea! Thank you so much
These 2 tone twisted hoops are just w h at I wanted ar a very reasonable price. I didn't want to purchase the g e 14 k gold ones because of the price. These seem to be well made with sterling silver and gold overlay. Thank You Riss Sim ons
Have visited this site many times. I made my first purchase in April. It was extremely easy to process the purchase and pay. The necklace I purchased is as nice as it was presented. I'm sure this won't be my last purchase from Ross-Simons.
Beautiful sterling cuff, showy, just like I like. Only negative: it seems a bit thin. Hope it's not fragile, we'll see when I wear it.
Outstanding Service and product is outstanding. I will share my experience with my friends 🧡
Once located, I found it difficult to relocate when I wanted to purchase. Could have been an oversight on my part and competitive interference.
The purchasing process seemed a little clumsy; however, what I want and what my computer interjects are not always the same. It all worked and I am happy with the outcome.
Thank you.
Accurately pictured. Lightweight and versatile. Pleased with quality and speed of shipping
As long as the two items I bought don't turn anybody's skin green or cause any irritation, I'll say my shopping experience was great!
Easy to order. Hope your product doesn't have any deflects!
Jewelry is beautiful, just like advertising, the colors were very dramatic, have being getting a lot of complaints, and I enjoy wearing them and the others I have purchased before.
Looks very cheap like something you would buy on $2 dollar shelf.
My purchases are all gifts but I think they will be loved! Great value. Pretty jewelry
Have been turning to Ross-Simon's more frequently for my jewelry purchases due to the quality of their products and service.
Very unique products, great ship time, I'll be shopping here again! Very very happy!
When shopping online I found it difficult to find the items I was looking for as there a no style #'s or names.
30 year customer- always the BEST. Thirty year year customer with beautiful pieces of jewelry and wonderful customer service.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We appreciate you sharing your experience. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. You may return anything you do not love within 30-days of purchase, by using our easy online return processing. Private message sent.