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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Nebraska
1 review
0 helpful votes
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Quick, reliable service.
May 10, 2025

Easy to purchase, arrived quickly and when promised. Will continue to be a customer.

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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Beautiul
May 10, 2025

Ring looks better in person than I expected. Love wearing it.

Date of experience: April 30, 2025
Illinois
1 review
0 helpful votes
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Love my earrings!
May 10, 2025

I tell everyone about RS! Fabulous! My earrings were even more beautiful than the picture! The order came very quickly and it was packaged very well. I get so many compliments! Thank you!

Date of experience: May 6, 2025
Georgia
1 review
0 helpful votes
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Earrings
May 10, 2025

The stones were cloudy chips that were represented as diamonds very very poor quality and the blue topaz was ugly.

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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AWESOME ROSS SIMMONS
May 10, 2025
Updated review

The bracelet is just so pretty an elegant presentation and quality of the item!

Date of experience: April 30, 2025

Good merchandise
April 25, 2025
Previous review

Good merchandise

Date of experience: April 15, 2025
Illinois
1 review
0 helpful votes
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Great
May 10, 2025

Although I had to return the product, the company was very willing to help me with the return. No questions asked very pleased.

Date of experience: April 30, 2025
Illinois
1 review
1 helpful vote
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Very small
May 10, 2025

Very very tiny ring - looked a lot bigger when ordered - wish had checked the dimensions better

Date of experience: April 30, 2025
New York
1 review
0 helpful votes
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Good customer service
May 10, 2025

The company paid for return shipping, and provided me with the return shipping label

Date of experience: April 30, 2025
California
2 reviews
0 helpful votes
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Perfect gift
May 10, 2025

Shipping was quick. On line website was easy to navigate. Updates on shipping were appreciated.

Date of experience: April 30, 2025
South Carolina
1 review
0 helpful votes
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Cute, but small.
May 10, 2025

Return process needs to be updated. Having to speak to a representative to get the reference number needed for the return, seems a bit antiquated. Also have to pay shipping charges for the return.

Date of experience: April 26, 2025
Georgia
1 review
0 helpful votes
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Love my necklace and charm!
May 10, 2025
Updated review

The necklace is a perfect size for daily wear and the charm is perfect to wear on the paperclip necklace daily as well.

Date of experience: April 30, 2025

Placing my order was easy
April 28, 2025
Previous review

Placing my order was easy. Looking forward to receiving my purchases.

Date of experience: April 18, 2025
Florida
1 review
0 helpful votes
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Perfect
May 10, 2025

Outstanding don't try and fix what is not broke what's to describe when it's done on line with no communication? Ordered you shipped amen

Date of experience: April 30, 2025
Texas
1 review
0 helpful votes
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Great
May 10, 2025

Very pretty gold chain. I loved it and considering today's gold prices, it is a bargain

Date of experience: April 30, 2025
Maryland
1 review
0 helpful votes
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Good quality
May 9, 2025

The bracelet is beautiful just too dang small. I can't wear it.

Date of experience: April 30, 2025
Washington
4 reviews
2 helpful votes
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Wow!
May 9, 2025
Updated review

I love my mossinite earrings. They just beautiful. I've received many compliments on them. I'm so happy with my purchase!

Date of experience: April 29, 2025

I like how easy it is too shop and purchase items from...
April 28, 2025
Previous review

I like how easy it is too shop and purchase items from Ross >Simmon

Date of experience: April 18, 2025
Indiana
1 review
0 helpful votes
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Sterling silver. 15 ct stack ring
May 9, 2025
Updated review

Cute ring, very sparkly. It arrived quickly. Was as described.

Date of experience: April 29, 2025

Order process is very easy
April 29, 2025
Previous review

Order process is very easy.

Date of experience: April 19, 2025
Illinois
1 review
0 helpful votes
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Just what I was looking for!
May 9, 2025

Items were more beautiful than I expected! Very delicate and classy.

Date of experience: April 29, 2025
North Carolina
1 review
0 helpful votes
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Hope my granddaughter loves it.
May 9, 2025
Updated review

Very good and simple as usual. Purchased as college graduation present.

Date of experience: April 29, 2025

Always very easy to order and receive item
April 29, 2025
Previous review

Always very easy to order and receive item.

Date of experience: April 19, 2025
Florida
1 review
0 helpful votes
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Best ever
May 9, 2025

Everything is beautiful and is exactly as it appears online. I am very happy with my purchases.

Date of experience: April 29, 2025
Florida
1 review
0 helpful votes
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Turquoise drop earrings
May 9, 2025
Updated review

Website is easy to navigate.
These earrings are exactly as described. They are beautiful. The friend they are a gift for will love them

Date of experience: April 29, 2025

Very easy to navigate website
April 29, 2025
Previous review

Very easy to navigate website. Have ordered several items over years. Always pleased!

Date of experience: April 19, 2025