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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Fast shipping. I will order another ring hopefully it will be the same experience
Quick to receive the earrings and the quality is excellent. Was a gift and it was well appreciated!
The bracelet is beautiful. I'll be buying another one with the magnetic clasp. Beautiful sapphires and rubies
Very Happy with My Mothers Day Purchase... but maybe you require 50 characters in an explanation and let the customer use the words they want instead of having to add extra to review thier experience
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I'm happy with the ring I purchased however, disappointed with the lackluster appearance for the cost. It just didn't pop like the website appearance. I should know better. I will keep it and wear it occasionally. I can't recommend simply based on what it cost. This investment was simply lackluster.
The ring came but it is definitely not as nice as pictured. I always like the high quality but this piece just doesn't have it. Thinking about returning it.
Both pairs of earrings were a total disappointment in there being extremely lightweight, thin and fine. Definitely not worth the money. Will not order again.
I ordered earrings and an anklet for a Mother's Day Gift. I was disappointed in the presentation as a gift. The boxes were find, but items themselves came in a small ziplock bags. I expected them to be on a card for a more pleasant first glimpse when opened.
Placing of order was very easy. The product is not the size that was stated. It was suppose to be 7 inches and the one that arrived was 6 and 3/4 inches. It is hard to get on and off. All of my bracelets have been 7 inches and I have had no problem with any nothers.
Every step was clear and easy to follow. It was fun, as this is a bracelet I always wanted.
Exceptional choices on web site and easy to purchase on line through mobile phone. Very responsive in notifying when shipped and delivered
She loves it and was surprised. Thank you for a great experience - simple & easy.
I would purchase from this company again nice piece, of jewelry
Great and I will buy from your store again
My experience doing business with Ross-Simon's was fantastic
Very efficient and on time delivery
Web site easy.to use……
Fast shipment! Beautiful necklace looks just as pictured love the jewelry
Easy shopping, quick delivery, excellent quality! Thank you for making it a great experience.
The bracelet broke when trying to fasten it on my wrist the chain was very weak
As I had said, had ALWAYS been more than satisfied... this was important baby diamond cross and, deserved quality chain!
Had some difficulty with delivery, but, finally arrived!
I ordered 8 inch bracelet. It's too big so I'm exchanging for 7 in.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret the issue with the bracelet; this isn't typical and not the experience we want for you as our customer. Please reach out to us at (800) 835-0919 so we may assist with a refund or exchange. Private message sent.