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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Nebraska
1 review
1 helpful vote
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Great value
June 4, 2025
Updated review

Lots of styles with great prices... things I didn't even know I needed!

Date of experience: May 25, 2025

Easy to use … good prices…
February 3, 2025
Previous review

Easy to use … good prices…

Date of experience: January 24, 2025
Michigan
1 review
2 helpful votes
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Perfect
June 4, 2025

Very nice. Strong magnet. Perfect for my necklaces. Highly recommend.

Date of experience: May 25, 2025
Missouri
1 review
1 helpful vote
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Gorgeous Bracelet
June 4, 2025
Updated review

Loved the bracelet however I ordered to large it will be returned for a smaller size

Date of experience: May 25, 2025

Love it wide range of options
May 25, 2025
Previous review

Love it wide range of options

Date of experience: May 15, 2025
Illinois
1 review
0 helpful votes
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Demure
June 4, 2025

I love turquoise and gold. This is a small lovely layering piece.

Date of experience: May 25, 2025
Arizona
1 review
0 helpful votes
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Disappointing
June 4, 2025

I didn't think the pendant would be so tiny. Learned my lesson- never buy jewelry online. It's misrepresented.

Date of experience: May 25, 2025
New York
1 review
0 helpful votes
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Terrible
June 4, 2025

Will never recommend this company since its false advertising.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2025
Barbara J. β€” Ross-Simons Rep
9 months ago

We regret to learn about your experience and regret any confusion caused. Your feedback helps us improve, and we’d love the chance to make things right firsthand. Please feel free to reach out to discuss this further. We can be reached at 1-800-521-7677 for assistance. Private message sent.

Tennessee
1 review
0 helpful votes
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Happy
June 4, 2025

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Date of experience: May 25, 2025
New Jersey
1 review
0 helpful votes
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Perfect!
June 3, 2025

I wanted earrings that could be worn daily and found them. The 3 pairs in this set are all so pretty and can be worn with almost any style clothing... which was my goal. The pearl studs are my favorite, and I've been wearing them ever since they arrived. I totally recommend Ross-Simons and their beautiful jewelry!

Date of experience: May 24, 2025
Ohio
1 review
0 helpful votes
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Very pretty
June 3, 2025

Necklace is very pretty and arrived within a week. I am very pleased with it and think my granddaughter really likes it

Date of experience: May 24, 2025
Nevada
1 review
0 helpful votes
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Received what I ordered!
June 3, 2025
Updated review

It was very easy and convenient. Great quality. My wife loved the gift.

Date of experience: May 24, 2025

Your website is just a bit glitchy
May 24, 2025
Previous review

Your website is just a bit glitchy. When I chose to gift wrap the item it went to an error page, but then everything was in order when I reloaded the page and went to checkout.

Date of experience: May 14, 2025
Texas
1 review
0 helpful votes
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Reliable service
June 3, 2025

My wife wanted this as a birthday gift I will have to let you know once I giver it to her.

Date of experience: May 24, 2025
District of Columbia
1 review
0 helpful votes
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Silver necklace & braclet
June 3, 2025

I thought the design of the necklace and bracket was great, it was just lightweight. Other than that, I will definitely shop again.

Date of experience: May 24, 2025
Michigan
1 review
0 helpful votes
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Fast service
June 3, 2025

I was so surprised on how fast my pkg came. I was so excited to see it and I was not disappointed. I was very nervous buying over the computer with just a
Picture but it's beautifully

Date of experience: May 24, 2025
California
1 review
1 helpful vote
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Love that ring!
June 3, 2025
Updated review

Good value. Like the product. Got here soon. I have no more to say.

Date of experience: May 24, 2025

GREAT DEALS
May 23, 2025
Previous review

GREAT DEALS. PRETTY RINGS

Date of experience: May 13, 2025
Illinois
1 review
1 helpful vote
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Beautiful earings
June 3, 2025

Having never bought earings on line before, I was very leary if I should. But I am so glad that I did! Both pairs that I bought are beautiful! Now I have my eye on two other pairs for me and a pair for my granddaughters birthday.

Date of experience: May 24, 2025
Pennsylvania
1 review
0 helpful votes
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My go-to store for gifts for family and friends
June 3, 2025
Updated review

I grew up with Ross/Simons in Rhode Island and I miss not being able to walk into our local branch. However, it is easy to browse and shop online and mail is speedy, now that I no longer live in New England. Thank you for always making any day very special when a R-S pkg arrives!

Date of experience: May 24, 2025

This company has a beautiful variety of lovely jewelry.
February 5, 2025
Previous review

Excellent, as always, throughout my lifetime of 85 years in Rhode Island and Pennsylvania.

Date of experience: January 26, 2025
Rhode Island
1 review
0 helpful votes
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East west emerald ring
June 3, 2025

Very striking color emerald and setting. This is a gift so very pleased the recipient loved it!

Date of experience: May 24, 2025
Florida
1 review
0 helpful votes
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Lovely Anniversary ring
June 3, 2025
Updated review

Beautiful selection of rings. So happy with my gift. Thank You.

Date of experience: May 27, 2025

Easy and wonderful selection of jewelry
June 1, 2025
Previous review

Easy and wonderful selection of jewelry.

Date of experience: May 22, 2025
Arizona
1 review
0 helpful votes
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Service good
June 3, 2025

The service I received by your 'returns' department was excellent. The items I bought disappointed, so I returned. I have shopped with you four times. Three of the items were not as expected. Two orders were returned (recent). One order for huggie earrings was fabulous. That was a couple of years ago. One bracelet I bought was also not as shown in catalog, but I kept it. So, one out of four not such a good record. Sorry!

Date of experience: May 24, 2025
California
1 review
0 helpful votes
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Love it
June 3, 2025

Very happy with my purchase. Thank you. Will definitely recommend to friends and family.

Date of experience: May 24, 2025