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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Lots of styles with great prices... things I didn't even know I needed!
Loved the bracelet however I ordered to large it will be returned for a smaller size
I didn't think the pendant would be so tiny. Learned my lesson- never buy jewelry online. It's misrepresented.
Will never recommend this company since its false advertising.
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I wanted earrings that could be worn daily and found them. The 3 pairs in this set are all so pretty and can be worn with almost any style clothing... which was my goal. The pearl studs are my favorite, and I've been wearing them ever since they arrived. I totally recommend Ross-Simons and their beautiful jewelry!
Necklace is very pretty and arrived within a week. I am very pleased with it and think my granddaughter really likes it
It was very easy and convenient. Great quality. My wife loved the gift.
Your website is just a bit glitchy. When I chose to gift wrap the item it went to an error page, but then everything was in order when I reloaded the page and went to checkout.
My wife wanted this as a birthday gift I will have to let you know once I giver it to her.
I thought the design of the necklace and bracket was great, it was just lightweight. Other than that, I will definitely shop again.
I was so surprised on how fast my pkg came. I was so excited to see it and I was not disappointed. I was very nervous buying over the computer with just a
Picture but it's beautifully
Good value. Like the product. Got here soon. I have no more to say.
Having never bought earings on line before, I was very leary if I should. But I am so glad that I did! Both pairs that I bought are beautiful! Now I have my eye on two other pairs for me and a pair for my granddaughters birthday.
I grew up with Ross/Simons in Rhode Island and I miss not being able to walk into our local branch. However, it is easy to browse and shop online and mail is speedy, now that I no longer live in New England. Thank you for always making any day very special when a R-S pkg arrives!
Excellent, as always, throughout my lifetime of 85 years in Rhode Island and Pennsylvania.
Very striking color emerald and setting. This is a gift so very pleased the recipient loved it!
Beautiful selection of rings. So happy with my gift. Thank You.
Easy and wonderful selection of jewelry.
The service I received by your 'returns' department was excellent. The items I bought disappointed, so I returned. I have shopped with you four times. Three of the items were not as expected. Two orders were returned (recent). One order for huggie earrings was fabulous. That was a couple of years ago. One bracelet I bought was also not as shown in catalog, but I kept it. So, one out of four not such a good record. Sorry!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo aΓ±adir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn about your experience and regret any confusion caused. Your feedback helps us improve, and weβd love the chance to make things right firsthand. Please feel free to reach out to discuss this further. We can be reached at 1-800-521-7677 for assistance. Private message sent.