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Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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This is a great Site. Great customer service, excellent quality products and always top notch T-shirts.
I ordered a lime crime unicorn lipstick OMFG LET ME JUST SAY HOW HAPPY I AM! It came in like 4 days and it was protected packaging So happy gonna keep ordering of this site always love it.!
I have shopped from Roselinlin a couple of times now and each has been an easy experience. Any questions I've had about my orders have been responded to in a quick and friendly manner. Great customer service!
I sent an email, and in the same day answered me, she met my expectations, she is super nice...
I used the Chat on the website since I kinda got confused with Invoices and the Status of my Package - The Customer Service was super friendly and helpful. I look forward to my Items and will definitely order again!
The worker was very helpful and kind with my questions! I'm glad there's a chat option that I can easily use if needed!
Didnt get flowered casual jean wanted refund sent to credit card ************** 4517 09/24 780 ok and still want pink cardigan 2x or refund to
I've always had good experiences with this website, and customer service is easy to get in contact. Roselinlin has been my go to clothing site for years and has never disappointed me once.
They sent me the wrong sized item and quickly sent me the correct size and told me to just give the other item to a friend. They where speedy too!
By no fault of Roselinlin, I ordered something in the wrong size, my message was answered super fast and my issue addressed, couldn't of asked for better customer service! It's been my first order, the quality of the products is amazing and I can't wait to order from them again! :)
Love everything I get great prices, great selection, hot items. Always arrives with a little wait on some items not all.
I bought 5 clothes from this website. The quality was terrible so I asked for refunding. They said i need to return the products to China even though there was NSW address on the parcel. They offered discount 10% I accepted as I thought better than nothing. None of the clothes were able to wear.
Do not buy there.
Do NOT BUY from this place! A waste of money on cheap quality clothing. Clothing received were nothing like the discription or photos!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin