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Roselinlin Reviews Summary
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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The ladies of this online boutique were very good communicating with me about where my order was when I had doubts that it would arrive in time for my trip. They were very helpful and it was probably one of the best customer service experiences I have had online. And of course I was in love with all my clothes once they arrived.
The quality of the pants that I bought here was incredible, the material and the color were outstanding, I am very happy with my purchase. Shipping was also very fast!
I love the range of products on this online clothing page, I would love to see more two-piece sets. Most of the products are of great quality, but I found a couple that was not as attractive, BUT most of the products I have bought I love. I love the outfits, I love this boutique.
I bought a pair of pants online for my work and it came quickly to my house! It was amazing, easy to buy and a very good quality dress. The pants looked exactly like the photo, it fits me perfectly! I loved
I was going to order but after reading the reviews I have changed my mind. Roselinlin has enough bad press that their marketing department should take notice and do something to improve their image.
This has been going on for years... why would they not try to improve?
I'm spending my dollars in America on non-China goods.
I placed an order Saturday afternoon. Monday morning, less than 48 hours later I found out I was getting laid-off. Roselinlin charged me a 15% cancellation fee and seems to indicate it will take well over a week to get my money back. Below is part of the response they sent me.
The order has been cancelled here successfully with 15% cancellation fee.
We will process the refund to your original payment method in one week for you.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I made my online purchase from home last year and it was on time for my party. It was quick and easy and no damage was done to the dress in its package.
It makes me nervous to order online, but as soon as I tried on the dress, I was very excited. My dress was 100% true to size and fit perfectly. I took him to a wedding and received nothing but compliments. I would definitely buy here again.
It took me a while to find a website to buy clothes that did not have minimum order requirements. They were easy to buy. I love the ease of placing an order here.
The staff here is very friendly and helpful. I asked them for beach clothes in the past for a bachelorette trip that I organized. I loved the designs I bought. It was perfect for the occasion.
Materials are not as described, sizing measurements are not as the site describes.No return address, you cannot log in to the address given. Vivi. M
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I am a big fan of this page. Clothes and accessories are of great quality and value. I had my first experience with customer service, an article that was too big. I sent an email and in a matter of hours they responded. They were helpful, friendly and efficient. I am completely delighted by how this entire process was handled.
My first order with this store was for a gift that I was going to give someone. Beyond my expectations, excellent customer service, I will definitely order from them again.
The fit shirts I bought are really tight. You may want to put a larger size yet it fits very well. The website also honored its guarantee of perfect fit. Cotton shirts have a good value for money.
Everything perfect, I did not know the web, is the first time I buy here. The shipment was when planned, well wrapped. Very attentive and good prices.
Great, I received an excellent treatment from you when buying my new dress, I will soon ask again, thank you very much for everything.
The unsurpassed price, the super product quality and the fast delivery. You can not ask for more. It is the first time I buy but I will definitely repeat.
The dress that I bought here and that came to my house is exactly as it looks in the image, the delivery was very fast, the design is perfect for me.
This is an international company that is in the business of swindling customers by not shipping the merchandise ordered and paid for. I have notified the credit card company, consumer affairs, and the FBI. This company must be placed on a fraud list as well as receiving funds but never shipping the merchandise. USPS must be warned of this company. I will notify the post office right away. PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Great website presence for Roselinlin. But Items are not as shown, poor quality fabric. Like disposable clothes. This company is China based evidently a subsidiary of SRFashion. See their Facebook reviews... for yourself.
I ordered 10 items but received 7. I contacted Roselinlin customer service, multiple times. They promised a refund but wanted me to drop the claim first PayPal was not much help either. I have put in a claim with VISA. The refund promised was short of the correct amount but I have yet to receive it, a month later. Clothes may look great on the site but in good conscience I cannot recommend Roselinlin to others.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin