business logo of Roselinlin

RoselinlinReviews 3,767

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Roselinlin?
grey star
grey star
grey star
grey star
grey star

Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

We monitor reviews for authenticity

Ireland
1 review
0 helpful votes
Follow Electra R.
Unfollow Electra R.
Share Review
Report Review

Beautiful
May 30, 2020

I ordered about 7 accessories between earrings and bracelets, they are beautiful, high quality and work perfectly for wearing with my clothes. I will order again since the price cannot be compared for the quality of the product.

Date of experience: May 29, 2020
Illinois
1 review
13 helpful votes
Follow Trisha D.
Unfollow Trisha D.
Share Review
Report Review

On a recent order they substituted a poor quality knit top for an item that should have been linen. Paypal decided it was not "materially different" from what I ordered so denied my claim for a refund. Anyone who buys clothes from them should be aware that they get away with this and if you're expecting a quality clothing item-don't.

Date of experience: May 29, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
Follow Tarsila W.
Unfollow Tarsila W.
Share Review
Report Review

Getting clothes online has never been easier as this boutique offers a wide range of designs that I love. Since I discovered this boutique, I have been obtaining my orders with great success. I have never been disappointed with your shipment, although sometimes it takes longer, but I can be sure they will arrive and be in good condition.

Date of experience: May 28, 2020
Texas
1 review
0 helpful votes
Follow Sheila M.
Unfollow Sheila M.
Share Review
Report Review

Easy website
May 28, 2020

Easy to use page, order and shipping are easily estimated, taking into account holidays and more. They brought me here through a YouTube channel and I can't wait for my product to arrive so I can review it more.

Date of experience: May 28, 2020
Arizona
1 review
2 helpful votes
Follow Wendy D.
Unfollow Wendy D.
Share Review
Report Review

First off, most of their reviews are FAKE. Do not listen to anything positive that anyone has to say about them. The website is poorly designed, I spent X amount of dollars for "free shipping" and they still charged me for shipping. They were rude when I followed up about it and I had to argue to get the shipping charge refunded. It's been over 3 months and I still have not received my order! I keep asking for a refund n they refuse. They keep saying I can't get refunded since it shipped but it's never going to arrive. They sent me tracking info and a second part of the order "shipped" YESTERDAY. 3 months after the order they finally ship out the second part of the order!? And wouldn't refund it even though the label hadn't even been created yet!? It's a total bull$#*! company. If anything ever does arrive I bet the quality will be beyond horrible n nothing will fit. N that's a generous assumption that any of my order will ever arrive. They're a scam. Don't waste your time.

Date of experience: May 28, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

You need to make sure whether you included any final sale items or not? Please notice: the clearance item, which has the label of FinalSale in item title, is not applicable to freeshipping policy.

Also, the clearance item, which has the label of FinalSale in item title, is not applicable to the Activity like Coupon Code Or Automatic Discount, as the item is already the lowest price.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
Follow Elmen B.
Unfollow Elmen B.
Share Review
Report Review

This is amazing
May 28, 2020

It was very easy to navigate through this online boutique and I got a ton of products that have proven to be very healing for my skin. I am extremely impressed with the results of my purchase and the variety of products!

Date of experience: May 27, 2020
Norway
1 review
0 helpful votes
Follow Ligia B.
Unfollow Ligia B.
Share Review
Report Review

Their dresses and quality are quite similar to the photos, they are honest about the product, I really like the new style I have! Have great things, thanks!

Date of experience: May 27, 2020
New Jersey
1 review
8 helpful votes
Follow Janet R.
Unfollow Janet R.
Share Review
Report Review

Ordered a dress on May 8th, 2020. By May 27th it still wasn't delivered. Contact with their customer service on line kept referring me to the tracking number which never said anything other than "in transit". Made it from China to San Francisco but seems to never have left there. Customer service so unhelpful and now they have my credit card information.

Date of experience: May 27, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Bulgaria
1 review
0 helpful votes
Follow Fanny B.
Unfollow Fanny B.
Share Review
Report Review

Every purchase I have made from this website has been successful and without any regrets! The different range of clothing and options are amazing! And most have incredible prices that are almost too good to be true. And all the beauty products I have bought have arrived undamaged and the clothes were properly packed. This is my place to go for beauty clothes and accessories!

Date of experience: May 26, 2020
Germany
1 review
0 helpful votes
Follow Clidia S.
Unfollow Clidia S.
Share Review
Report Review

It's easy to find something I want. And the price is reasonable. Now I can buy something on the internet. The quality of the product was excellent. I like.

Date of experience: May 26, 2020
California
1 review
15 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Sizing is wacko
May 26, 2020

I received two pieces in my order. One is sorta cute for the price but the pants are horrific. No better that burlap for the fabric and the sizing is completely disproportionate. The sizing charts seemed weird and didn't make sense but I took a chance.
The customer service never answered my email queries. So don't expect any response or responsibility on the company's part.
Very disappointed. But what can you expect? You get what you pay for! Ripped off.
It's so ridiculously expensive to return items-consider yourself stuck and ripped off
Hate them.

Date of experience: May 26, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
2 helpful votes
Follow Anna F.
Unfollow Anna F.
Share Review
Report Review

I ordered my clothes over a month ago and I am still waiting. I emailed customer service and received a stock answer that it was in the mail and that i would receive a weigh bill notice to guarantee delivery. Still waiting for that as well. I won't be ordering from this company again. Don't be fooled by the pretty pictures and the promise of fast delivery. You won't get either.

Date of experience: May 26, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Australia
1 review
0 helpful votes
Follow Mera S.
Unfollow Mera S.
Share Review
Report Review

Amazing selection
May 25, 2020

Great products, discounts and unique designs. Everything I was looking for was easy to find! I searched for a few different keywords and came across a wide variety of amazing dress designs. I feel very lively and happy!

Date of experience: May 25, 2020
GB
1 review
0 helpful votes
Follow Calinda W.
Unfollow Calinda W.
Share Review
Report Review

The website is very easy to navigate, and the range of different products is vast. The page is colorful and cozy, very easy to find a variety of quality items. The clothing items are also of good quality, but remember to check the item size at the bottom. Shipping didn't take too long. Would buy from again!

Date of experience: May 25, 2020
Kentucky
2 reviews
19 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

After several weeks of not receiving my order I emailed the company. They told me how to track the order. Part of the order said shipped, the other said processing. When I finally found a number for the company, the so called customer service guy wanted me to give him computer information to download a form. When I said " Wait you have my credit card info, you can just refund the money", he shocked me and said " Shut up! If you want the refund, you have to download the form "! I hung up. SCAM!

Date of experience: May 24, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Germany
1 review
0 helpful votes
Follow Lydia F.
Unfollow Lydia F.
Share Review
Report Review

I just want you to know how happy I am when I received my things, the material of the dress is beautiful and it fits me like a glove, I will surely order more

Date of experience: May 24, 2020
Canada
1 review
0 helpful votes
Follow Flora W.
Unfollow Flora W.
Share Review
Report Review

This is my new favorite store. I loved every outfit I bought, I received my dresses a few 4 days. Excellent quality and amazing styles of dresses. I will definitely buy again here.

Date of experience: May 24, 2020
Georgia
1 review
2 helpful votes
Follow Lilly d.
Unfollow Lilly d.
Share Review
Report Review

Terrible
May 24, 2020

I ordered a product on the 24th of April, it was supposed to be delivered (I payed for fast shipping) in 7-12 days. It has now been 30 days! I have emailed Roselinlin several times, but they are no help, and just keep sending me an automatic email which is of no help. I'm 14, and bought this for my mom, but now I don't know if I'll even be able to give it to her. I live the products, but the customer service is terrible. Would not recommend. Save time and energy, and just go someplace else. Again, so disappointed.

Date of experience: May 24, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

South Carolina
1 review
1 helpful vote
Follow MARIA R.
Unfollow MARIA R.
Share Review
Report Review

Scam
May 23, 2020

Scam, scam, scams cam, scam, scam scam, scam, scams cam, scam, scam scam, scam, scam, scam, scam, scams cam, scam, scam scam, scam, scams cam, scam, scam scam, scam, scam.

Date of experience: May 23, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Ireland
1 review
0 helpful votes
Follow Yvanne H.
Unfollow Yvanne H.
Share Review
Report Review

This is the second time I have ordered through this boutique and I can honestly say that both times have been positive. The dresses were amazing and extremely flattering to the body.
The quality is excellent and the prices are reasonable. My items are always delivered on time and beautifully packaged.

Date of experience: May 23, 2020