website thubmnail of RoseFeels

RoseFeelsReviews 3,689

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate RoseFeels?
grey star
grey star
grey star
grey star
grey star

RoseFeels Reviews Summary

The company exhibits a mixed reputation among customers, with notable strengths in product aesthetics and personalization, often resulting in customer satisfaction when items are received. However, significant weaknesses are evident, particularly regarding shipping delays, inadequate communication, and product quality inconsistencies. Many customers reported frustration over late deliveries, especially for time-sensitive gifts, and a lack of responsive customer service exacerbated their dissatisfaction. Overall, while some customers appreciate the end products, the frequent issues related to service reliability and support indicate a pressing need for improvement in operational efficiency and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
2,026
value
131
shipping
133
returns
109
quality
1,940
This company does not typically respond to reviews

Instant Feedback

4,238 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Samantha T.
Unfollow Samantha T.
Send Message
Share Review
Report Review

Still havent received it
January 14, 2024

Paid for fast shipping and should have had the order on December 29,2023 and its now Jan. 7,2024 and i still dont have a working tracking number or a response about where my item is.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
Follow Derek E.
Unfollow Derek E.
Send Message
Share Review
Report Review

Necklace
January 7, 2024
Updated review

Easy to shop, great job. Beautiful piece. I ordered a necklace for my girlfriend and it came out beautiful. It's really really nice piece and she loved it.

Date of experience: January 7, 2024

Easy to shop
December 10, 2023
Previous review

Easy to shop

Date of experience: December 10, 2023
Illinois
1 review
0 helpful votes
Follow Ayanna X.
Unfollow Ayanna X.
Send Message
Share Review
Report Review

Was perfect and looked right
January 7, 2024

Nice and delivered as expected would definitely order again

Date of experience: January 7, 2024
Nevada
1 review
0 helpful votes
Follow Christina V.
Unfollow Christina V.
Send Message
Share Review
Report Review

Never arrived
January 14, 2024

Paid in full over a month ago and no one knows where it is or why it hasn't come or offered to give me my money back or make a new order.

Date of experience: January 7, 2024
Idaho
1 review
0 helpful votes
Follow Laryssa K.
Unfollow Laryssa K.
Send Message
Share Review
Report Review

Still waiting after one month for shipping information for my order. Have received emails saying it is in "urgent production " but still haven't received my order. Very unhappy since this was a Christmas gift for my 72 year old mother.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
Follow Shannon U.
Unfollow Shannon U.
Send Message
Share Review
Report Review

What a great personalized gift!
January 7, 2024

I got one of these beautiful pictures made for my stepmom for Christmas and she absolutely loves it! I'm going to be ordering more for myself and for my mom on mother's Day! Such a nice personalized gift that means the world to the recipient! It was very easy to order, took a while for it to ship and get to my stepmom, but it's made to order with each personalization and I ordered beginning of December so that's to be expected with the holidays. Great experience and would definitely recommend as a gift, whoever you get it for will love it!

Date of experience: January 7, 2024
Michigan
1 review
0 helpful votes
Follow Serena T.
Unfollow Serena T.
Send Message
Share Review
Report Review

Beautiful necklace arrived on time.
January 7, 2024

I love this beautiful necklace. So glad it came so fast.

Date of experience: January 7, 2024
California
2 reviews
0 helpful votes
Follow Shannon Z.
Unfollow Shannon Z.
Send Message
Share Review
Report Review

It is not like what is advertised.
January 14, 2024

Very disappointed. Ink is smeared & they smell weird

Date of experience: January 7, 2024
Indiana
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Send Message
Share Review
Report Review

!
January 6, 2024

Took longer then expected for delivery. A day late for Christmas present. Item was beautiful and perfect.

Date of experience: January 6, 2024
Colorado
1 review
0 helpful votes
Follow Vera Z.
Unfollow Vera Z.
Send Message
Share Review
Report Review

I bought this as a gift for my brother and his family. The shipping said it would be there in nine days. I ordered it the beginning of December and it was just received January 5 so having said that they absolutely loved what I ordered. It was a family tree with their names engraved, they think it's just beautiful. So I would order again from them however, I would take into consideration how long it would take to get where I wanted it to go. I was pleased.

Date of experience: January 6, 2024
Minnesota
1 review
0 helpful votes
Follow Eddie X.
Unfollow Eddie X.
Send Message
Share Review
Report Review

Ordered a print with two flowers and butterflies on it. One of the flowers was not printed correctly. Been a hassle to try to return the item to get fixed or simply a refund. Would not recommend buying from this company.

Date of experience: January 6, 2024
Arizona
1 review
0 helpful votes
Follow Dorothy K.
Unfollow Dorothy K.
Send Message
Share Review
Report Review

Took a month to receive…
January 13, 2024

I'm usually not in a hurry or too picky about stuff… but I ordered this 2 weeks before Christmas and it showed up 2 weeks after Christmas… if this came from China or wherever it needs to be made clear to the buyer…

Date of experience: January 6, 2024
Georgia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

Still haven't received
January 13, 2024

I ordered my mother in law a gift on December 21st I still have not received the item or an answer from customer service.
Original shipping was for December 24 or 25.

Date of experience: January 6, 2024
Texas
1 review
0 helpful votes
Follow Kelly E.
Unfollow Kelly E.
Send Message
Share Review
Report Review

Disappointed
January 13, 2024

Very disappointed in my plastic small plate. The printing was sketchy on the disappointed plate.

Date of experience: January 6, 2024
Colorado
1 review
0 helpful votes
Follow Annie F.
Unfollow Annie F.
Send Message
Share Review
Report Review

Order late and pixelated
January 13, 2024

I ordered this for Christmas Dec. 3rd with an 8-12 day shipping estimate. Didn't get it until January. They printed my shipping label Dec 16th but according to tacking didn't drop the package off until Dec. 26 (after I emailed RoseFeel 2 times that the label had been printed a week ago they told me to be patient and magically 2 days later tracking updated from label printed to package in transit) then when I finally got the item it is blurry/pixelated. Not at all what was expected.

Date of experience: January 6, 2024
New York
1 review
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Send Message
Share Review
Report Review

More than pleased!
January 6, 2024

Ordering was simple, keeping track of shipment was slightly concerning as I couldn't track the package, with that said, when thr package arrived, and I saw the beautiful work that was done with the personalization, it made the wait worth it.
My mother even cried when recieved it.

Date of experience: January 6, 2024
Texas
1 review
0 helpful votes
Follow Alix S.
Unfollow Alix S.
Send Message
Share Review
Report Review

Almost perfect gift
January 6, 2024

The only thing I wish I could fix about the flower bouquet picture is the greenery at the back being just as crisp as everything else. It's so pixilated that you can't really tell what it is but the rest of the picture was perfect!

Date of experience: January 6, 2024
Illinois
1 review
0 helpful votes
Follow Yasmin N.
Unfollow Yasmin N.
Send Message
Share Review
Report Review

This company is a scam
January 12, 2024

Product never arrived, and they refuse to give a full refund. This website is a scam.

Date of experience: January 5, 2024
North Carolina
1 review
0 helpful votes
Follow Brenda E.
Unfollow Brenda E.
Send Message
Share Review
Report Review

Cute item
January 12, 2024

It was cute- not sure it was really worth the cost and the shipping but it was cute.

Date of experience: January 5, 2024
Louisiana
1 review
0 helpful votes
Follow Wendy G.
Unfollow Wendy G.
Send Message
Share Review
Report Review

Exceeded my expectations.
January 5, 2024

I had made a spelling mistake on my order. I emailed when I realized the issue and was very worried. They emailed me back very quickly, and fixed the mistake for me. I was very appreciative of this and also the clear correspondence with the company. My mother received her gift, and absolutely loves it! Quality is very good and turned out better then I even thought it would.

Date of experience: January 5, 2024