RoseFeels

Do not order anything from this company. Very poor quality. Ordered Dec 17th for Christmas presents did not receive it till late January. The order was wrong. They sent me more inserts Still wrong. Horrible experience with this company..

Cant say much i ordered a while ago I think 10 days ago now still havnt seen my shipment and no tracking info sent. I think it's coming from China so kinda explains the wait. I'm working on forgetting about it and one day when it shows up it will be a surprise almost like Christmas morning.

I asked for the names of my kids to be on specific size teardrops and they couldn't do it. They got the names backwards and wrote where I wanted it to be. It also took 3-4 weeks to get my necklace and now it is going to be another 3-4 weeks for the replacement.

Finally received my order over a month late and I am very disappointed in the product. It is a very overpriced product and is nothing lit the picture used advertising. Definitely would not recommend this company. The only good thing I can say about them is they answer inquiries promptly and with courtesy.

It is very difficult to see the picture. Tried everything as advertised, flashlight, natural light, and finally caught a glimpse of the picture while using a magnifying glass. So be sure to order a magnifying glass alone with your order.

My daughter ordered this for me to make more room for the great grand kids. One picture has the grandkids and one has thr greats. They are just adorable, and so well done. Very happyi

I'm still waiting and it's been 6 weeks. I've ask for shipping updated and their response was to ask me to give them a few more days. I did and still no more info. It's embarrassing bc it was suppose to arrive by Feb 8th- my mother in laws birthday. It's a month past and I can't even get an estimate now on when it would ship. This is my second order with them and I can't say the first one was much better, but I gave them the benefit of the blunt the first time.

They are very happy to take your money then leave you in limbo waiting for your purchase. My purchase for my wife was to be here 2 to 3 days before Valentines Day. I had to spend even more money to make sure she had a gift. 2 weeks later my purchase arrived. No sorry, no shipping refund, nothing. Never again!

Sent me a product different than what I ordered.
Told me via email that they were out of stock after I sent them a picture of what arrived.
Additionally the front print is semi crooked.
The leather tie was deteriorated leaving tons of residue all over the binder.
For this price, quality should have been much better.

Its a little smaller than I thought it would be, but it came intact and it was what I had ordered. Thank you very much!

I ordered this in January, paid for 5-8 calendar days shipping so that it could be here before Valentine's Day. It is now 2/27 and I still do not have order.I've been going back and fourth with them to get my refund. They 1st only offered me $10. I rejected. I cannot get them to respond to emails. I extremely upset & would NEVER recommend this company to ANYONE, not even a fly!

I ordered the product. It took several emails and a couple of weeks to get tracking. Every time I look at the tracking the package is in a new place and says in transit. It's now been 10 weeks since my order and still nothing. This is obviously a scam.

I placed an order on February 4th and paid over $20 for expedited shipping of 3-4 day delivery. By February 11th I had not received any information from the company about my order other than money leaving my account. When I went to the website I put in my order number for the site to tell me no order existed. Over the rest of the month I emailed back and forth with the company with very VERY delayed response. I was told you will receive tracking in a day or two, to wait three and have to reach out again and again. No refund has been issued. I have attempted to cancel my order and have been ignored. I have filled a dispute with my bank in order to try and get a resolution. It is now March 7th and I still have not received my order nor refund of shipping and item as requested multiple times.

I will never order through this company again, so happy I was able to get my money back through my bank. They've been emailing me constantly telling me to revoke my dispute and they'll give me a refund. Such a scam

I purchased an item in November of 2024. I still have not received the item now 5 months later. Anytime I email customer service about my issue, nothing gets fixed. This company is also refusing to give me my refund.

I placed an order in January, it took over a month before I got any communication about my order. I was told to give it a few more days before requesting a refund, so I gave it 8 days and my order still hasn't shipped.
I requested a refund and got my money back.
Complete waste of time.

Great and easy to use. I truly loved being able to get this personal gift for my nana.

Shipping time is really long, even with expedited shipping. I ordered on January 31, and paid extra for 3-5 day shipping to ensure delivery of this gift in time for Valentine's Day (February 14). The site said it ships within 3-4 business days, and add 305 days for shipping and it should have gotten there comfortably by Feb 14 (15 days later). The product did not ship until February 17, and then took 15 days to arrive. After a week, the tracker application no longer tracker it - just a blank screen. It stayed in China for 4 days waiting to be dispatched. When I complained about the late delivery, they offered to refund $10 (this was before it had left China). I went back and forth, and they then offered to refund the difference between regular and expedited shipping ($17) even though regular shipping should have been free based on the order amount, and finally after a long haggle they refunded the full shipping charge only (no refund on the product). The item itself is nice, but timing is not their stroing suit.

I ordered a scrapbook for my girlfriend for Valentine's day and needed it shipped internationally. They prepared my order right away and got it shipped really fast. It arrived well in time and looked great.