RondevoReviews 3,575

Dear Leo,

Thank you for writing in!

Please be informed that relevant information about each member is located in their profiles. You may see their age, location, occupation and description of themselves. We also recommend that you start a conversation with people you like, thus you will be able to get to know them better and find out if they are from your area.

As our website is an online-international communication platform, people from various countries are using our services. You can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences.

If you have some specific questions related to our service or need assistance - please contact us via Support@Rondevo.com and we will be glad to help.

Kind regards,
Rondevo Customer Support

Dear John,

Thank you for taking the time to share your thoughts and feedback with us!

Please note that we strive to provide every user with a convenient and reliable space for online communication where many people from all over the world are registered. All of them have different goals and reasons to communicate with other members of the website.

It should be mentioned that we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with.

There are indeed many good-looking members on our platform as it is rather common for people to present themselves in the best way possible on social media to attract more attention. Therefore, our users sometimes hire professional photographers to have the best pictures on their profiles. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.

If you have some specific questions related to our service or need assistance - please contact us via Support@Rondevo.com and we will be glad to help.

Kind regards,
Rondevo Customer Support

Dear Vaughn,

Thanks for the feedback you submitted.

We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”).

Best regards,
Rondevo Customer Support

Dear Tom,

Thank you so much for this review! We really appreciate you being a customer and helping to share the word about us.

We want to assure you that we try to make sure that all the validated members are real and interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

We’re here for you anytime. Please feel free to contact us via support@Rondevo.com in case of any questions.

Kind Regards,
Rondevo Customer Support

Dear Paul,

Thank you for taking the time to share your thoughts and feedback with us!

Please note that we strive to provide every user with a convenient and reliable space for online communication where many people from all over the world are registered. All of them have different goals and reasons to communicate with other members, finding relationships may be one of the goals of some members, but not the only purpose.

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

One of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles, view profile pictures of other users and view chat messages for free. It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Please feel free to contact us via Support@Rondevo.com and we will be happy to assist you with any difficulties you might experience on the website.

Kind regards,
Rondevo Customer Support

Dear Nigel,

Thanks a lot for submitting your feedback!

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

The members on Rondevo should purchase the credits in order to interact with each other. We have several credit packages that can be appropriate for each member and can satisfy your needs in communication on the website.

By the way, we have a bonus system for our loyal customers.

Should you have any additional questions, please contact us via support@rondevo.com email at any time.

Best regards,
Rondevo Customer Support

Dear Dave,

Thanks a lot very much for your reply!

The members on Rondevo should purchase the credits in order to interact with each other. We have several credit packages that can be appropriate for each member and can satisfy your needs in communication on the website.

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

There are a lot of things that you can do absolutely for free on the website. For example, you can easily browse, you can look the photos of other users, you can “like” the users, you can “wink” to the users, you add the users to your following list, you can read the messages that the users send to you without replying on it, you can view the photos of other users that they send you in the chats, you can attach up to ten photos to the each mail (you pay only for the sent mail). Please note that you can do everything mentioned above absolutely for free, without being charged.

Also, we have a bonus program for our loyal customers.

Should you have any additional questions, please contact us via support@rondevo.com email at any time.

Best regards,
Rondevo Customer Support

Dear Customer,

Thank you for the nice evaluation!

We are pleased to hear that you like the website members!

In addition, let me please inform you that you may as well use the Search option to select the preferred area of the member. Have you already tried that?

Should you have any questions, please contact us back. We will be glad to help you.

Wishing you only nice people connections ahead!

Best regards,
Rondevo Customer Support

Dear Roman,

Thank you for taking the time to leave us a review.

There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible.

We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Contact us via support@Rondevo.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Rondevo Customer Support

Dear Jimmy,

Thank you for taking the time to leave us a review. We appreciate it!

We would like to inform you, that we do not have any bots on the website. All the members you can see are real people.
We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid.

If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated.

Contact us via support@Rondevo.com if some questions pop up. We will be glad to assist you.

Best Wishes,
Rondevo Customer Support

Dear Daniel,

We’re so happy to hear you had a great experience at Rondevo. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Contact us via support@Rondevo.com if some questions pop up. We will be glad to assist you.

Kind Regards,
Rondevo Customer Support