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ROMWEReviews 2,127

3.0

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ROMWE Reviews Summary

ROMWE has a rating of 3 stars from 2,127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ROMWE most frequently mention good quality, free shipping and online shopping. ROMWE ranks 8th among Discount Clothing sites.

service
326
value
332
shipping
342
returns
210
quality
320

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Canada
1 review
0 helpful votes
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Excellent
September 12, 2017

It's amazing website with good quality and a lot of choices for women, access, perfect for us

Fr: J'aime commander chez eux depuis des années, c'est un très bon site fiable et le service clientèle répond vraiment vite!

Date of experience: September 8, 2017
Indiana
1 review
2 helpful votes
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Too Small
September 12, 2017

I ordered clothes online from Romwe and I always fit into a size medium at all stores, I wear a medium because I am 5 foot 8 but I am still very skinny. I ordered four shirts that were supposed to be one size fits all. The shirts I received looked like youth clothing that barely would go over my boobs (which are average size as well). I ended up giving the clothes to my 13 year old sister...

Date of experience: September 8, 2017
miao m. ROMWE Rep
over a year old

Hi Hannah,

Thank you for ordering from our website, we are so sorry for letting you down.
The sizes on our site are not standard US sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you next time.
And if you are not satisfied with the items you received next time, please contact us, we will certainly help you return and refund.
Please feel free to contact us again if there is anything else we can assist you with.

Sincerely,
Romwe Customer Care

New Zealand
1 review
1 helpful vote
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Good experience
September 10, 2017

The parcel took around a week to get to me. Clothes fitted well and they were of good quality, but I do suggest double checking the sizing and ordering a size larger if you have any doubts.

Date of experience: September 8, 2017
Spain
1 review
2 helpful votes
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Nice experience!
September 10, 2017

The order was perfect! Nice items, and cheap prizes, I really like it! I bought a kimono and black top, so cool clothes! I like so much, the shipping was very fast

Date of experience: September 7, 2017
Australia
3 reviews
2 helpful votes
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Nit what I expected
September 9, 2017

I bought 4 items and only one was okay. The rest were too small/tight, looked horrible and were made from bad quality fabric. And I don't want to refund them because it costs $30 to send it from Australia to their address in the US.

Date of experience: September 7, 2017
miao m. ROMWE Rep
over a year old

Hi Annie,

Thank you for ordering from our website, we are so sorry that your recent experience with our website was not a positive one.
The sizes on our site are not standard sizes, thus we have measurements on the each product page for your reference when purchasing, hoping to make it easier for you next time.
We will certainly help you to solve this problem.

Sincerely,
Romwe Customer Care

California
1 review
8 helpful votes
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I just received our first order from ROMWE. The clothes are beyond poor quality and the fabric is disgusting. The shirt care labels state to dry clean? Seriously one dry cleaning would cost more than the sorry excuse for a shirt cost in the first place. The measurements are all wrong and the shirts that arrived would fit a toddler and not the measurements of an acutal teenager as listed on their sizing charts. Yes I did measure my daughter prior to ordering. The return cost is $5.99 for shipping and their policy is to not refund to original method of purchase but to put in to your account with ROMWE. To much hassel and the last thing I want is more of this junk from china. I am out $30.00 but I am happy to possibly help others stay away so they do not spend their hard earned money at this company.

Date of experience: September 6, 2017
miao m. ROMWE Rep
over a year old

Hello Ann,

Thank you for ordering from our website. We apologize that you have had a dissatisfying experience with your order.
We would be happy to assist you in exchanging or returning any items that you feel are unfit. We have a strict quality assurance before items are packed and shipped, if your items came with a defect or were of bad quality, or you feel as if they look different from the pictures on our website, we will make sure that we resolve the issue. Please send us a few pictures of the items that you have received, we will review and confirm a free return for you so that you may receive a refund immediately.

Sincerely,
Romwe Customer Care

Spain
2 reviews
1 helpful vote
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Nice cloth low price
September 8, 2017

The clothes are the same as the photos. Very good quality, and true size. Very satisfied with the brand and the customer service.

Date of experience: September 6, 2017
Turkiye
2 reviews
1 helpful vote
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I love shooping from Romwe since the products are in high quality. I bought a dress and a blouse. They are amazing. I love them.

Date of experience: September 5, 2017
GB
1 review
2 helpful votes
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Amazing prices!
September 7, 2017

Love all the Romwe products I've had! The best affordable fashion website on the internet at the moment! Shipping is also quicker than it's ever been!

Date of experience: September 5, 2017
Spain
1 review
0 helpful votes
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If you are a shopaholiclike me, you will love Romwe. Forget about waiting for the sales to go shopping, here you will find the trendiest clothes for the cheapest price during the whole year. Welcome to paradise :)@ wearwild

Date of experience: September 5, 2017
Montenegro
2 reviews
1 helpful vote
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Great clothes
September 5, 2017

Love the clothes, same as the photos and pretty good quality, true to size, i am very satisfied with the brand

Date of experience: September 4, 2017
Germany
4 reviews
1 helpful vote
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I love Romwe, the clothes are very nice, you can find a lot of nice Things and the Price is amazing.

Date of experience: September 4, 2017
Poland
1 review
1 helpful vote
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I absolutely love ROMWE!
September 6, 2017

I absolutely love ROMWE! Great contact, fast shipping and quality of their clothes is better and better. Everything agrees with the description. Highly recommend! <3

Date of experience: September 4, 2017
Greece
1 review
1 helpful vote
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Always good
September 5, 2017

My experience with this shop was very positive. I like the variety of products and quality is very good for its price. Never disappointed!
If you have doubts just try to order something not expensive and you will see.

Date of experience: September 4, 2017
Bulgaria
1 review
1 helpful vote
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I love ROMWE
September 5, 2017

I'm always happy with my orders and the site in general. The prices are low and there is a lot to choose from.

Date of experience: September 1, 2017
Spain
3 reviews
1 helpful vote
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Me encanta
September 5, 2017

Me encanta Romwe, pido a menudo ropa a esta web porque tienen mucha variedad de modelos, la ropa es de calidad y a muy buen precio. Suelen lanzar un montón de promociones y muchas veces ponen gastos de envío gratis

Date of experience: September 1, 2017
GB
1 review
5 helpful votes
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Brilliant
August 31, 2017

I read the reviews about romwe before I brought it and all the negative ones nearly put me off, however the stuff looked so nice I thought I'd risk it anyways. When I was purchasing the order I checked the size guide to make sure it would all fit and when it arrived all 8 items fitted even though they were different sizes and they were all brilliant quality and looked nice and arrived on time. Just a few tips for using the website check the size guide before ordering and zoom in on the pictures so you can see exactly what they look like :)

Date of experience: August 31, 2017
Brazil
1 review
3 helpful votes
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I simply love Romwe, the products are gorgeous, with excellent quality and they put the product super fast! I really love to buy in Romwe! Highly recommend!

Date of experience: August 31, 2017
Malaysia
1 review
1 helpful vote
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Romwe has great selection of trendy yet cheap pieces! You don't need to break the bank to look stylish.

Date of experience: August 30, 2017
Germany
1 review
2 helpful votes
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I love buy in Romwe
August 31, 2017

The services was good, they sent me the clothes faster and I really like Romwe because the price they have are really good!

Date of experience: August 29, 2017

From the business

From Runway to Realway, Romwe aims to bring the top fast fashion into your days.


romwe.com
Founded in 2009
Nan Jing Shi, Jiangsu, China
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